Background
In March 2020, the World Health Organization declared the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) pandemic that caused the 2019 coronavirus disease (COVID-19) as a Public Health Emergency of International Concern, characterizing it as a pandemic [
1]. The Omicron strain is currently the dominant pandemic strain worldwide, with a shorter incubation period, stronger infectivity, and faster transmission speed. Omicron’s complex and hidden transmission characteristics make it difficult to prevent and control. Since March 2022, Shanghai, China, has experienced a severe wave of SARS-CoV-2 transmission caused by the Omicron variant strain, and nearly 650,000 people have been infected [
2].
The Chinese government thusly summoned more than 38,000 medical staff from 15 provinces to Shanghai to participate in the relief efforts [
3]. Many medical resources have been mobilized, and more than 100 designated hospitals and mobile cabin hospitals with over 183,000 beds have been set up to manage the massive epidemic impact [
3].
Nurses are critical in the fight against COVID-19 and undertake complex, intense, and difficult work, especially among front-line emergency nurses. Specifically, in addition to emergency nursing work, emergency nurses have also been required to screen COVID-19-positive patients and conduct epidemiological investigations and transfer of patients and close contacts, environmental disinfection, and sampling of the department [
4]. The basic nursing work that was originally undertaken by nursing assistants has also been completed by emergency nurses. In the emergency department, some nurses were dispatched to work in designated hospitals and mobile cabin hospitals, which led to a shortage of human resources. Moreover, nurses from other departments could not effectively alleviate the surge in workload in the emergency department due to their lack of first aid experience. In addition, the patients’ worsening conditions, the risk of infection, poor communication at work, and the uncertainty caused by the pandemic contributed to their stress, which deteriorated nurses’ physical and psychological health. Nurses’ physical and mental health at work is closely related to the quality of patient care [
5].
Meanwhile, some studies have demonstrated that, compared with the general population, the trauma degree of nurses working in the COVID-19 front line is higher, has more sources, and mainly manifests as depression, anxiety, fear, and other negative emotions [
6]. Specifically, in the COVID-19 context, the superposition of stressors makes nurses more susceptible to psychological trauma in high-exposure and high-risk working environments [
7].
Psychological trauma can be self-healing, while a significant degree of trauma may cause anxiety and depression, and severe cases may cause post-traumatic stress disorder (PTSD). Thus, these individuals are at high risk of secondary traumatic stress, which seriously threatens their mental health and quality of life [
8]. However, people’s psychological perceptions of experiencing trauma are not only negative, and recently, some scholars have tried to understand people’s subjective feelings other than secondary traumatic stress from a positive perspective. The positive psychological changes that occur after an individual experiences traumatic events are known as post-traumatic growth (PTG). PTG refers to a person’s ability to grow because of trauma [
9]. After treating critically ill COVID-19 patients, nurses may experience some positive changes due to new insights or gains in their work, even if they have had traumatic experiences. PTG helps them to reflect on their experience, which benefits their career growth and general satisfaction with life.
Undeniably, nurses can still dispel pain and make progress after experiencing trauma, which is immensely helpful for accumulating experience and achieving career growth. However, research on which factors promote their PTG is still lacking, especially in the COVID-19 pandemic context. Emergency nurses play an indispensable role in front-line work; simultaneously, however, they constitute a population at high risk of trauma. It is thus of interest to study their PTG amid highly stressful work. Therefore, this study selected emergency nurses during the COVID-19 pandemic in Shanghai as the study participants and used the phenomenological research method of qualitative research to explore the promoting factors of their PTG.
Study aim
The aim of this study was to improve the understanding of the enabling factors that enable emergency nurses to cope with adversity in their nursing work and and to explore the role of these factors in working in the context of COVID-19. Considering the importance and lack of studies, the researchers attempted to provide a new perspective and theoretical basis for intervening in and promoting the psychological rehabilitation of medical staff after traumatic events.
Discussion
COVID-19 epidemic has affected almost all areas of human life. What is clear is that trauma among nurses during the COVID-19 pandemic is pervasive, however, a variety of internal and external factors contribute to their recovery from traumatic events. This study was conducted to reveal the promoting factors of emergency nurses’ PTG during the COVID-19 pandemic in Shanghai. Individuals, organizations, and societies respond effectively and positively to reduce damage caused by trauma, recover, and grow from it. The results of some previous studies were consistent with our findings. Tomaszek et al. emphasized that personal qualities, optimism, altruism, and organizational influence could constitute positive influencing factors of PTG [
19]. Cui’s investigative research suggested that self-confidence in frontline work, awareness of risk, psychological intervention or training during the epidemic and deliberate rumination were the main influencing factors of PTG of nurses [
20]. Some studies have also revealed other results, such as marriage, religion, self-disclosure, past traumatic experiences and other promoting factors [
21,
22]. Our findings provide a foundation for further research on PTG among medical staff while discussing how an individual or team PTG can be influenced and improved by feasible support mechanisms or intervention strategies. The following is the specific discussion based on the study findings.
Internal factors were the first theme to emerge from this study and contained the attitudes and behaviours that participants can subjectively determine and proceed to aid the realization of PTG. A self-affirmation is an act that demonstrates one’s adequacy. It fosters an approach orientation to the threat rather than avoidance [
23]. For example, changing the negative view of traumatic events, changing the evaluation of self in trauma, and affirming one’s own strength is highly self-affirming, which can reduce injury and effectively promote PTG. Self-affirmations can reassure people that they have integrity and that life is adequate despite adversities [
23]. Personal adequacy also plays a role during traumatic events, promoting greater self-affirmation and contributing to coping with future traumatic experiences.
Deliberate rumination refers to the adaptive cognitive process of paying attention to the negative emotions or experiences caused by traumatic events and actively, consciously, and purposefully explaining traumatic events, seeking meaning, and exploring feelings [
24]. Studies have shown that individuals’ deliberate rumination is positively correlated with their resilience and PTG [
15]. Our findings also indicated that nurses’ experiences of deliberate rumination helped them grow in the face of adversity. In traditional Chinese culture, being reserved and thoughtful is considered desirable, and people believe that those with more introverted personalities tend to have a calm approach and strong ability to deal with things. Deliberate rumination is similar to such a personality type, emphasizing deep inner thinking. Simultaneously, some studies have shown that the ability to ruminate is related to work experience [
25]. The participants in our study had a long overall working tenure, and they used different methods of deliberate rumination (e.g. psychological adjustment, downward comparison), which effectively promoted the realization of PTG.
Cognitive restructuring is another important promoting factor of PTG. Nurses could reasonably transform negative events through CR and transform unfavourable conditions into favourable ones [
16]. As described by the participants, CR is a kind of re-cognition and transformation of personal mentality, environment, and the meaning of traumatic events under individuals’ subjective will. According to self-determination theory, when certain needs are disrupted after a traumatic event, individuals will still act to restore themselves to a state of well-being [
26]. Thus, traumatic events are more of a catalyst for individuals to restructure in a non-adaptive state, revealing their previously unexposed potential, such as dealing with problems, learning from the environment, and adjusting their mindset. Nurses gained a new life concept through CR, that is, a kind of PTG. They acquired more experience and a better mindset to reflect on and face future traumatic events.
Internal factors influence the trend of individual PTG, and the internal strength of nurses should be fully guided and stimulated in nursing management and education. This includes highlighting the importance of psychological capital, rumination and CR ability, professional confidence, and other aspects in courses or training. A positive coping style alleviates negative emotions and helps to achieve PTG by improving the individuals’ understanding of negative events and enhancing their ability to solve and cope with problems, which often depends on their self-efficacy and execution. This ability bolsters their confidence in finding solutions. A proactive problem-solving approach is a good guide in the clinical work environment. Nurse leaders should focus on the cultivation of team action and problem-solving character. Resilience implies the ability to bounce back or easily recover when confronted by adversity, trauma, misfortune, or change [
27]. Researchers defined resilience in nursing as a measure of a nurse’s ability to cope with stressors and mental health threats, contending that resilient people are emotionally calmer when dealing with catastrophic situations. Resilience has a significant positive effect on PTG [
28], and it is particularly important for nursing staff to cultivate psychological resilience.
External factors were the second theme to emerge from this study, which contained factors that were influenced by others or the environment to promote nurses’ PTG. Social support stemmed from the government, organization, colleagues, and family. In our study, nurses appreciated receiving material or spiritual support under adverse circumstances. Studies have reported that for medical staff, social support has a direct positive predictive effect on personal PTG and can also indirectly promote PTG through resilience [
29]. Simultaneously, many studies have shown that social support positively promotes the work satisfaction, career dedication, well-being, and mental health of nurses [
30,
31]. Therefore, it is necessary to improve workplace social support, especially in stressful work environments that are prone to trauma exposure [
17]. Organizations and departments should focus on the practical needs of nurses and can implement measures such as improving welfare, strengthening care, improving the working environment, and holding relaxation activities. It is also necessary to maintain unity and a harmonious atmosphere within the organization. Stronger team cohesion can help establish strong organizational support to reduce the impact of trauma.
Among the promoting factors of PTG of nurses, transformational leadership emphasizes the behavioural style of nursing leaders and the subjective feelings of nurses. After traumatic events, nursing leaders should pay more attention to the psychological state of nurses in daily work and actively communicate with nurses. Active listening is a practical strategy that can help nurses to obtain psychological support, and nurse leaders should encourage nurses to express their emotions and listen to and address nurses’ concerns and comments promptly. In addition, negative psychological conditions caused by overwork or unfair treatment should be avoided. A reasonable working system and the scientific working process should be formulated according to workload and personnel allocation ratio.
Role modelling helps nurses to build confidence and realize the possibility of overcoming difficulties. COVID-19 is a global public health emergency, and the sense of duty and honour of medical staff attract the public’s attention. On one hand, as role models, professional mentors, clinical experts, and senior colleagues have richer PTG experience and can guide and help nurses to manage the damage caused by trauma. On the other hand, their professionalism and dedication will better inspire nurses to establish correct professional values and strengthen their self-worth. Thus, it is necessary to strengthen the publicity of excellent role models or hold face-to-face symposia to enhance their guiding roles.
Studies have identified a significant internal relationship between nurses’ turnover intention and lack of post-traumatic support [
32]. Nursing managers should consider how to implement external strategies to help nurses achieve PTG, which is related to the construction of nursing teams and the quality of clinical nursing. Various forms of education and ability training are encouraged; for example, mindfulness workshops, situational simulation exercise, peer support, and other methods can be used to train nurses to better cope with traumatic events. Ongoing education and guidance can protect traumatized nurses from absorbing or internalizing unmanageable emotions, which may lead to compassion fatigue. This can help them to recover more quickly after experiencing trauma and promote career growth. Team resilience is a protective factor for individual resilience, manifested as the collective psychological state of team members’ shared cognition, motivation, or emotions [
33]. When team adversity is perceived, team members invoke their positive psychological resources and extend individual resilience to the team level through interpersonal interactions [
12]. Taking measures to improve team resilience is effective in promoting individual PTG, including simulation education and team management of clinical aggression training, multimodal resilience training program, stress management and resilience training, and so forth. Finally, it is hoped that a special support organization for the mental health of medical staff should be established in various medical institutions to form a trauma-informed culture, which will be conducive to implementing team PTG intervention strategies.
The current study had several limitations. First, this was a qualitative study, and the results are not replicable because the participants, their experiences, and the contexts were all unique. It may lead to biased results. Moreover, the study was investigated in a single clinical setting, which may have hindered the generalizability of the results. Replicating this study in different clinical settings and among larger samples and samples from different cultures could help produce more applicable results. For example, future research could incorporate insights from other medical professionals or conduct research globally.
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