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Open Access 01.12.2025 | Research

Exploring organizational culture and its association with standard precaution practices among nurses

verfasst von: Suzan Harb, Ghada Abushosha, Islam Ali Oweidat, Khalid Al-Mugheed, Majdi M. alzoubi, Sally Mohammed Farghaly Abdelaliem

Erschienen in: BMC Nursing | Ausgabe 1/2025

Abstract Background Method Result Conclusion

Organizational culture influences various aspects of service quality. This study conducted to identify the relationship between organizational culture and infection control practices among Jordanian nurses working in governmental hospitals.
Using a descriptive, correlation cross-sectional design, a sample of 172 nurses was conveniently selected from three governmental hospitals. Self-reported questionnaires served as the primary data collection tool—subsequent data analysis employed both descriptive and inferential methodologies.
Nurses in environments with clear infection control policies significantly outperformed their counterparts in infection control practices and organizational culture scores. Importantly, a positive correlation was found between nurses’ infection control practice and organizational culture.
Infection control practices and organizational culture are integral dimensions of clinical nursing practice. Their positive correlation emphasizes the need for targeted strategies to enhance infection control practice adherence. Integrating these practices into the organizational culture ensures safe, efficient, and top-quality infection prevention, benefiting not only nurses but the entire healthcare team.
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Introduction

Organizational culture defines as the “teamwork of members, cohesiveness, and willingness to work, all of which are important factors to the organization” [1]. However, it is important to note that organizational culture is different from organizational climate, another term commonly used in literature to discuss the collection of values, beliefs, and practices of individuals [2]. Whereas organizational climate pertains to the consensus of employees on what constitutes their values and beliefs (aggregate construct), organizational culture pertains to the culture that is promoted and supported by management through role modeling, change strategies, and institutional guidelines and policies (organizational construct) [3].
Organizational culture is not only an enactment of the values, beliefs, attitudes, and practices of nurses but is also a set of norms, expectations, and values to guide how nurses are expected to practice within their environments [4]. organizations have positive, effective, and responsive cultures, nurses have higher levels of intent to stay, better service quality, lower staff turnover, and better organizational effectiveness [5, 6].
Several resources might be allocated to developing an organizational culture that targets the reduction of HAIs and infectious diseases within a particular healthcare environment. However, because minimal evidence supports that enacted organizational cultures can directly affect infection rates, resources, and supplies would have been wasted and inappropriately used [7].
Existing literature suggests that a positive organizational culture—characterized by strong leadership, open communication, and institutional support—enhances compliance with IPC measures [8, 9]. For example, a study conducted in acute care hospitals in the United States found that hospitals with a strong safety culture reported higher compliance with standard precautions [10]. Similarly, Healthcare workers (HCWs) were more likely to follow infection prevention and control (IPC) guidelines when they felt supported by management, had clear communication about IPC, understood the importance of the guidelines, and participated in mandatory training [11]. Another gap in the literature is the lack of studies comparing different healthcare settings, such as public versus private hospitals, in terms of how organizational culture affects standard precaution adherence. A semi-structured interviews with IPC nurses from 12 public hospitals, Key themes identified included affective mood, opportunity cost, intervention coherence, burden, perceived efficacy, self-efficacy, and ethics [12]. However, there is little exploration of how cultural components, such as teamwork and leadership style, differ across these settings and affect adherence to IPC guidelines.
A negative organizational culture has been previously documented to cause adversarial and failing episodes of care such as medication errors, lack of compassion, disease complications, pressure injuries, falls, and higher rates of infection [13]. studies have suggested that organizational culture has a significant positive relationship with infection control practices. A systematic qualitative review of the literature showed that motivational behaviors and positive perceptions of the work environment as part of a culture’s organization increased hand hygiene compliance among healthcare workers [14]. A multisite assessment of organizational culture in seven European hospitals showed that sites with the lowest prevalence of MRSA were hospitals with the highest levels of organizational culture [15]. A descriptive cross-sectional study involving 420 healthcare workers found that staff engagement as a component of organizational culture was significantly and positively correlated with infection prevention attitudes and compliance and that infection acquisition rates were significantly lower in areas where organizational culture promoted better infection control practices [16].
In Jordan, there are limited studies on organizational culture and infection control practices among nurses working in hospital settings. For one, the two variables are rarely analyzed together, with organizational culture most commonly associated with turnover intention [5, 17] and leadership behavior [18]. Saif, explored the types of organizational culture among Jordanian hospitals, and found that organizational cultures most commonly preferred by employees were adhocracies that prioritize working relationships; however, as a management-led organizational construct, the prevailing type of organizational culture was hierarchical [19]. This is the first study that explored the direct link between infection control practices and organizational culture. The aim of study to examined whether a significant relationship exists between organizational culture and infection control practices of Jordanian nurses working in governmental hospital settings.

Methods

Research design

The study a descriptive, cross-sectional, correlational design.

Research setting

The study will be performed in three governmental hospitals in Jordan, which provide medical care and health protection to the largest portion of Jordanians. Those hospitals were selected as they are the largest government hospitals in Amman and Zarqa, two of the largest governorates in Jordan, and they cover most healthcare services and specialties. The study will use a convenient sampling design with inclusion-exclusion criteria to identify, select, and recruit nurses who are eligible to join the study. A convenience sampling allows researchers to select participants who are already available within the target population, minimizing logistical barriers and cost. Inclusion criteria are (1) must be a Jordanian registered nurse, and (2) must be employed in the participating hospital for at least 6 months. Sample size calculation was calculated based on a correlation test to ensure that the study has a power of 0.95, alpha = 0.05, and a medium effect size of 0.3. The minimum target sample size is 134. This number increased to 150 to overcome the possibility of missing data or possible nonresponse rates.

Organizational culture

Organizational culture is measured using the Organizational Culture Index developed by Wallach (1983) [20]. The tool measures three domains of organizational culture namely bureaucratic, innovative, and supportive domains. The original tool was made up of 24 items measured on a 5-point Likert scale. However, a validated Turkish version using exploratory factor analysis removed 6 items reducing the total items to 18. An overall score for the domains and the tool can be calculated by summing the individual responses per item. Hence, the overall minimum possible score is 18 and the overall maximum possible score is 90. The cut-off scores for interpretation which meant that the higher the total score, the higher the levels or quality of organizational culture. The validated tool in the Turkish context had reliability measured using internal consistency. Cronbach alpha was calculated at 0.98. Validity was measured using exploratory factor analysis. However, the tool has not been used in an Arabic or Jordanian context.

Infection control practices tool

Infection control practice was measured using the questionnaire developed by Al-Rawajfah and colleagues [21, 22]. The tool is made up of 29 questions scored using a 5-point Likert scale. Hence, the overall minimum total score is 29 and the overall maximum total score is 145. Scores were interpreted as low compliance if between 29 and 87, weak compliance if between 88 and 116, and high compliance if between 117 and 145. The reliability of the tool was measured using internal consistency with a Cronbach alpha value of 0.83. Validity was established using content validity provided by infection control experts.

Data collection

Once relevant ethical approvals are obtained, data collection can commence. The researcher then visited each department in the selected hospitals and coordinated with the nurse manager or head of the research department (whichever applies to the participating hospital) to carry out the research. Participants who provided informed consent to join the study were asked to fill out electronic survey forms designed using Google Forms. The link to the questionnaire was shared with them in their emails. If a respondent completes and returns a survey form, it is implicitly giving their consent to participate in the survey.

Data analysis

The Statistical Package for the Social Sciences (SPSS) version 23 was used to perform statistical analysis. All survey data were transcribed from paper onto SPSS. Transcribed data checked for correctness, accuracy, and completeness. Duplicates and error codes were deleted. Descriptive statistics were performed to obtain means and standard deviations of sociodemographic and professional characteristics. Pearson’s r was used to test the relationship between variables and levels of organizational culture and infection control practices. Statistical significance set at p < 0.05.

Results

A total of 172 nurses participated in the study. The mean age of participants was 37 years old (SD = 7 years). The majority of the participants were female (n = 118, 68.6%) while the rest were male (n = 54, 31.4%). the majority were employed at medical-surgical wards (n = 56, 32.6%), The majority of the participants had more than 10 years of experience as a nurse (n = 105, 61.0%). The majority had a length of experience ranging from 2 to 5 years (n = 46, 26.7%). Participants were asked as to whether they received any previous training in infection control with the majority responding they did (n = 124, 72.1%). participants were asked whether their organization had an existing infection control policy with the majority responding that they did (n = 146, 84.9%). Table 1.
Table 1
Sociodemographic characteristics**
 
Mean
SD
Age
37
7.0
 
Frequency (n)
Percentage (%)
Gender
 
 Male
54
31.4
 Female
118
68.6
Area of Work
 
Medical-Surgical
56
32.6
ICU/CCU/NICU
41
23.8
Emergency
13
7.6
Maternity
6
3.5
Operating Room
8
4.7
Pediatrics
3
1.7
Others
42
24.4
Years of Experience
 
Less than 2 years
2
1.2
2–5 years
20
11.6
 5–10 years
41
23.8
 More than 10 years
105
61.0
Length of Experience in the Current Department
 
 Less than 2 years
2
0.01
 2–5 years
20
11.9
 5–10 years
41
24.4
 More than 10 years
105
62.5
Shift Type
 
 A-shift
100
58.1
B-Shift
0
0
C-shift
0
0
 BC Shift
38
22.1
IPC Training
  
 Yes
124
72.1
 No
39
22.7
 Unsure
8
4.7
IPC Policy
  
 Yes
146
84.9
 No
18
10.5
 Unsure
7
4.1
*Some counts and percentages do not add up to n = 172 (100%) because of missing values
Pearson’s r was used to test whether significant differences existed between infection control practices and organizational culture. Results showed a moderately strong, significant positive relationship between infection control practices and organizational culture (r = 0.46, p < 0.000). Nurses with high scores on infection control practices had high scores on organizational culture. Table 2.
Table 2
Relationship between infection control practices and organizational culture
Variable
Category
Organizational Culture
Infection Control
R
0.46
P-value
0.000*
Confidence Interval (CI)
0.30, 0.60
Effect Size
Medium (Cohen’s d ≈ 1.02)
Legend: * - significant at p < 0.05

Discussion

As per the knowledge of the researcher and the review of the literature, this is the first study that explored the direct link between infection control practices and organizational culture. The study’s findings underscored that nurses with high compliance to infection control practices also exhibited high scores in organizational culture. This suggests a positive correlation between effective infection control practices and a strong, safety-oriented organizational culture. This correlation brings to the fore the imperative role of hospital administrators in ensuring that the behaviors, attitudes, and activities of nurses and other healthcare professionals encompass the necessary commitment to infection precaution guidelines and practices. This is consistent with the findings of Smiddy et al., highlighting the influence of organizational culture on adherence to infection control practices [14].
These results contribute significantly to the existing body of evidence on the infection control practices of Jordanian nurses, which had previously been explored mainly as a subset of patient safety or nursing competencies. However, this study distinguished infection control as an independent set of activities, adding depth and complexity to our understanding of infection control within nursing practices in the Jordanian context [23, 24].
Furthermore, these findings offer invaluable insights to nurse managers and hospital administrators. By illustrating the strong connection between organizational culture and infection control practices, the study emphasizes that improvements in adherence to infection prevention and control can be significantly facilitated when these practices are deeply embedded in the fabric of the healthcare organization’s culture. This means that infection control must be viewed not as an isolated practice, but as an integral part of the organization’s ethos, attitudes, and behaviors. This perspective aligns with the views of Choi and Kim [25], Lee and Park [26], and Borg et al. [15], who advocate for integrating infection control practices into the very culture of healthcare organizations for optimum results.
From the variables investigated in the study, the link between infection control practices and organizational culture seemed to be the existence of organizational policies since nurses who worked in hospitals with policies had significantly higher scores on infection control practices and organizational culture. However, this result should be validated by formal mediation and moderation analysis; further investigation can also be focused on other variables that facilitate the relationship between infection control practices and organizational culture.
In essence, by emphasizing the correlation between organizational culture and adherence to infection control practices, this study provides a compelling case for an integrated and culture-focused approach to infection control. It underlines the pivotal role of healthcare administrators in shaping a culture that champions safety and quality, fostering an environment that naturally upholds strong infection control practices.

Limitations

This study has several limitations. First, it utilized a descriptive, non-experimental design, which meant that it could only detect correlation, not causation. Second, the study employed convenience sampling in hospital settings, limiting the generalizability of the findings to nurses and hospitals with similar characteristics. Third, the study relied on self-reported questionnaires, which are subject to recall bias and social desirability bias. Participants may have provided responses that reflect what is socially acceptable rather than their true beliefs or behaviors. Additionally, the organizational culture assessment tool may carry cultural biases, as it was originally developed in a different cultural context and may not fully capture the unique organizational dynamics in Jordan. Finally, the study’s cross-sectional design measured key variables at a single point in time, preventing an understanding of changes over time. Utilizing longitudinal designs to track changes in infection control practices and organizational culture over time. Implementing random sampling techniques to enhance the generalizability of findings.

Practical implications

The findings suggest that infection control practices have a moderate but meaningful impact on organizational culture. Organizations that prioritize infection control can foster a safer work environment, reducing stress and anxiety among employees, contributing to a positive workplace culture and higher job satisfaction. A strong infection control framework reinforces discipline, accountability, and adherence to policies, which are key aspects of an organization’s culture. Employees working in structured environments may be more likely to follow guidelines and maintain high professional standards.
Furthermore, employees in workplaces with effective infection control measures are more likely to trust leadership decisions and feel that their well-being is valued, increasing engagement, loyalty, and productivity. A culture that integrates infection control practices efficiently may experience fewer disruptions, such as absenteeism due to illness, and improved continuity of operations, enhancing overall resilience and performance. In healthcare and service-oriented industries, a well-managed infection control strategy signals competence and reliability to patients and clients, improving public trust, reputation, and service quality.

Conclusions

Infection control precautions and organizational culture are two significant dimensions of clinical nursing practice. The positive, significant relationship between the two variables suggests the need for strategies that will improve compliance with infection precaution guidelines and, in turn, embed infection precaution practices within the organizational culture to ensure that safe, effective, and quality infection prevention and control become a way of life for nurses and other members of the multidisciplinary team. Future research can focus on the exploration of barriers and facilitators on personal and organizational levels that can influence the uptake of infection control practices and the improvement of levels of organizational culture.

Acknowledgements

The authors extend their appreciation to Princess Nourah bint Abdulrahman University Researchers Supporting (PNURSP2025R844), Princess Nourah bint Abdulrahman University, Riyadh, Saudi Arabia.

Declarations

The ethical approvals were obtained from the institutional review board (IRB) committee of the Faculty of Nursing of Zarqa University. This was followed by obtaining ethical approval from selected hospitals, after obtaining approval from MOH for their hospitals to participate in the study (2023/144). All methods in this study were carried out in accordance with the institutional research committee’s ethical standards, as well as the Helsinki Statement and its subsequent revisions or similar ethical standards. Written informed consent was obtained from all participants.
Not Applicable.

Competing interests

The authors declare no competing interests.

Conflict of interest

All authors declare there is no conflict of interest.
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Metadaten
Titel
Exploring organizational culture and its association with standard precaution practices among nurses
verfasst von
Suzan Harb
Ghada Abushosha
Islam Ali Oweidat
Khalid Al-Mugheed
Majdi M. alzoubi
Sally Mohammed Farghaly Abdelaliem
Publikationsdatum
01.12.2025
Verlag
BioMed Central
Erschienen in
BMC Nursing / Ausgabe 1/2025
Elektronische ISSN: 1472-6955
DOI
https://doi.org/10.1186/s12912-025-02879-3