This paper presents a model that illustrates the diagnostic experience of people with pancreatic cancer from a patient’s perspective. Our results show that patients experience their diagnosis of pancreatic cancer as a life-changing event and perceive the illness as an acute life threat. This is particularly important as pancreatic cancer—unlike many other cancers in the last decades—has lost none of its horrors yet. Various internal and external factors, such as prior personal knowledge, the speed of the diagnostic process or the reaction of the physicians delivering the diagnosis, could be identified as causal conditions for this central phenomenon and are a distinctive aspect of this cancer entity. These factors and the context in which the diagnosis is presented mainly influence the patient–physician relationship. This, in turn, along with other factors, affects the actions and interactions with which patients respond to their diagnosis: patients are either non-handling, or accept the diagnosis or question or reject it, which in the first case leads to a rapid start of treatment and in the second case to seeking a second opinion.
Cancer patients—and, as we have also shown, people with pancreatic cancer—never forget the day of their diagnosis (Federspiel and Schiffner-Backhaus
1999). Being diagnosed with cancer suddenly and unexpectedly confronts the person with a fundamental life crisis and, in the case of pancreatic cancer, additionally with a feeling of one’s life being threatened. It is experienced as an emotional shock. The cancer diagnosis is tantamount to a catastrophe or a “disruptive event,” as the diagnosis affects various dimensions of the patient’s life, including psychological, social, physical, and spiritual dimensions (Bury
1982; MacDonald
2001). In any case, the diagnosis seems to be unexpected. This might be one of the reasons why patients agree to a treatment comparatively quickly or—if the recommended therapy does not aim at survival—try to get a second opinion. In any case, there does not seem to be any initial acceptance of a possibly unfavorable prognosis at the time of diagnosis. The observed early acceptance of treatment or the seeking of a second opinion can be explained by the “choice, non-choice” described by Wancata et al. (Wancata et al.
2022): while “doing nothing” does not seem to be an option, patients only perceive a choice in terms of treatment options. Here, patients focus solely on the outcome, independent of multimodal therapy and its side effects. Likewise, Schildmann et al. describe that patients state to have no choice regarding their treatment decision (Schildmann et al.
2013). Against this background, shared decision-making seems challenging to conceptualize and implement, at least at the time of diagnosis. This is consistent with the findings of Ziebland et al. (
2014). Moreover, if the focus is solely on a possible surgical intervention, concepts such as best supportive care or palliative care may only be applied at a delayed stage with a then possibly already impaired quality of life, where they nevertheless also have a relevant justification and are largely implemented (Griffioen et al.
2021). This lack of shared decision-making is particularly regrettable, as each therapeutic decision will have severe and lifelong consequences for the patient.
Nevertheless, healthcare professionals need to understand what people with pancreatic cancer experience in the context of their diagnosis and, on the one hand, what fears accompany this, but on the other hand, which resources patients bring with them or what external factors may be positively influenced in the patients’ interest.