Background
Methods
Aim
Design
Setting
Ethical approval
Participants and recruitment
Participant | Gender | Age in years | Experience as a CCN in years |
---|---|---|---|
1 | Female | 36–45 | 1–5 |
2 | Female | 56–65 | 20–40 |
3 | Female | 56–65 | 15–20 |
4 | Male | 46–55 | 15–20 |
5 | Female | 36–45 | 15–20 |
6 | Female | 26–35 | 1–5 |
7 | Female | 26–35 | 1–5 |
8 | Female | 46–55 | 15–20 |
9 | Female | 26–35 | 1–5 |
10 | Female | 46–55 | 10–15 |
11 | Female | 36–45 | 10–15 |
12 | Female | 46–55 | 10–15 |
13 | Female | 36–45 | 10–15 |
14 | Male | 26–35 | 1–5 |
Data collection
Section | Main questions |
---|---|
Introduction | Introduction with repetition of the aim of the study, the right to withdraw, anonymity and confidentiality and an invitation to read the transcripts. |
Tasks and duties | What was your experience of your work situation during the pandemic? What were your main tasks and duties? Did you do different work from usual when caring for patients with COVID-19? |
Patients and their significant others | What was your experience of providing patient care? What was your experience of providing care to patients` relatives? |
Collaboration with other healthcare professionals | How did you find collaboration with healthcare professionals with whom you do not usually collaborate? |
Concluding questions | Is there anything you would like to add or anything you have not had the opportunity to say? |
Data analysis
Results
Text from interview | Code | Sub-theme | Theme |
---|---|---|---|
We had to put on unknown and uncomfortable protective clothing. We did not know a lot about the virus. In a way, we entered an uncertain situation. (P4) | Personal protective equipment Lack of experience with PPE Unknown virus | Safe patient care | Promoting safe critical care nursing |
During the pandemic, visits from family have been very limited, unless the patient was dying. (P9). The patients who were permitted to have visitors needed our help dressing and undressing. A person needed to be available to do it correctly, and that demanded resources (P8) | Visitor policy Preventing contamination To help family members with PPE | Safe care of the patient`s family | |
The patients with COVID-19 did not have the usual continuity of care, and their follow-up was not optimal. I don`t know if this could have been solved in a better way. Especially the weaning of patients from mechanical ventilation. (P6) | Critical care nursing Treatment Rehabilitation | The patients with COVID-19 challenged my competence | Competence in critical care nursing |
They wanted me to delegate tasks because they were not familiar with working with ICU patients. The anaesthesia nurses, theatre nurses or ward nurses did not want to take responsibility for patient care. (P1) | Supervisor Spesialized nurses Allocated nurses | Other healthcare professionals challenged my competence | |
I had critical care nurses from other parts of the country. Then, I felt we were more equal as colleagues. They were not so anxious about entering the room. They were more like rolling up their sleeves and eager to come here. (P12) | CCNs travel to participate in care for COVID-19 patients | Contributing during a national crisis | The moral responsibility of a critical care nurse |
We actually…, sometimes we let the family inside, despite the strict rules, to let them see familiar faces, and hear their own language. (P2) | Bending the rules Patient psychosocial needs | A new role to promote patient- and family-centred care | |
We actually had a meeting with the patient`s family outside, in the parking lot, in a big circle outside to give them information. (P13) | Families psychosocial needs |
Theme 1: promoting safe critical care nursing
Safe patient care
It was very demanding, and you could feel the responsibility. You were responsible for doing things in the correct way when a patient desaturated, and making sure the disconnection from the mechanical ventilator was done correctly. Did this expose us in the room to further contamination? This was also a concern if we had to manually ventilate the patient. (Participant 5)
Safe care of the patient`s family
The information part about no visitors to the unit has really been difficult when talking with the patient`s family on the phone. It was difficult to accept for the family. (Participant 7)
One visitor was escorted out of our unit. The visitor coughed but was not very ill. We did experience family members testing positive for COVID and came to visit. (Participant 11)
Theme 2: competence in critical care nursing
The patients with COVID-19 challenged my competence
Your patient was previously healthy, and you do know that mobilization is good for the patient. But every time he tries to move in the bed, his saturation falls to 75–80%. That`s when you start to think, should I let him rest in bed the rest of the day or should he change his position a bit? We didn`t know this at the beginning. You`re alone in a room and you haven`t been there before. You don`t have the competence to decide what`s the best thing to do for him so that he doesn`t deteriorate further. (Participant 1)
To ensure minimal aerosol leakage during endotracheal tube handling, we had to learn how to keep it as closed as possible. We had to refer to the e-learning programme and watch YouTube videos to determine where to stand and what each person’s role was. (Participant 1)
Other healthcare professionals challenged my competence
I`ve felt that we`ve spent an enormous amount of time to provide training when we need to work extra. Then you have to take the main responsibility for the patient care and make a plan for the shift. In addition, you have to train this new colleague, who will stay for one or two weeks. This has been a huge time-consuming burden. So, I`ve felt like this is a double job. (Participant 14)
They were good at infection control, putting on and taking off our gear.
They taught us some tricks and they are also very good at standing for a long time in full gear. (Participant 10)
Theme 3: the moral responsibility of a critical care nurse
Contributing during a national crisis
In the first phase, our attitude was: Come on, let`s do it, it`s a pandemic, let`s go all in to do our bit. (Participant 5)
We managed to motivate each other when we realized the second wave had come. We had to open the special ward again and patients poured in. We managed to find the extra energy, we can do this and support each other as we go. (Participant 3)
I thought of myself as a role model and what kind of role model would I be if I was afraid of going into the patient`s room. The others are much more frightened without a lot of experience or never having seen an intensive care patient. (Participant 12)
A new role to promote patient- and family-centred care
In addition to medical treatment, we`ve been closer to patients, looking after them and taking the role of their family. You do feel the patients are so alone. (Participant 12)
They need their family when they`re anxious and scared and then… and not having permission to do that was maybe the biggest challenge. Also, it wasn`t always that easy to use iPads. (Participant 13)