Introduction
Shift work, organized as irregular work shifts including morning, day, evening, and night shifts is common in health care due to the provision of 24/7 care [
1,
2]. Furthermore, irregular working hours in health care may include rotating shifts across consecutive days, even without sufficient rest between shifts, and during scheduled time off [
3]. Shift work, even without but especially with night work, may influence health and well-being [
4,
5], e.g., due to sleep disorders [
6‐
8], occupational stress [
9] and chronic fatigue [
10]. Shift work is also known to be linked with many chronic conditions such as gastrointestinal symptoms [
11] or with circadian strain, and the risk of cardiovascular disease and cancer mortality, especially among women working rotating night shifts for at least 5 years [
12‐
14]. Studies that have identified trends and turnover of irregular working hours in health care are rare [
15], i.e. it is not known whether employees remain in stressful irregular working hours or whether they transfer to day work due to aging or other reasons. Selection out of shift work may be linked e.g. to healthy worker effect [
16].
An emergent challenge is to address the complexity of irregular working hours in health care when investigating the combinations of work shifts and different types of absences [
1,
15,
17]. Irregular working hour patterns are often a consequence of the need to fulfil the changing and irregular needs of service production while accounting for legal restrictions. Staffing in health care is planned with shift scheduling which requires optimal assignment of the required working hours according to available personal resources, legal and safety requirements, and the requests of the employees [
18].
The earlier register-based working hour studies using payroll data have investigated the working hour characteristics in shift work to obtain unbiased understanding of irregular working hours with various health outcomes [
19‐
23]. However, these previous studies have mostly investigated only a few working hour characteristics at a time [
21‐
23] or various working hour characteristics separately [
17,
20,
24] and studies of combinations of the irregular working hours are rare [
1,
15]. Hence, a need exists to conduct studies with objective data of irregular working hours to identify combinations of work shifts and absences, their mutual associations, and changes over time. Ageing might increase transition from shift work to day work [
24,
25] but also other kinds of transitions, such as work disability or turnover (leaving the employer or the entire health care sector) [
26‐
28]. New employees are needed to substitute the absences and turnover [
26,
27].
To investigate working hour trends and turnover in health care, we aimed to identify time-related sequences of work shifts and absences in irregular working hours among health care employees. Further on, we investigate the transitions between work shifts and absences (i.e., between morning, day, evening, night shifts, days off, or leaves) over time and quantify the predictors for change. We hypothesized that the incidence of day work would increase, and shift work decrease based on turnover, health worker effect and ageing [
26‐
28].
Methods
This study utilized employer-owned register data of working hours and absences of one hospital district in 2014 and 2019. The full sample included 7997 employees i.e., having an employee identification code in 2014 and 8231 employees in 2019. The final analytical sample was restricted to 4931 health care workers who had a shift work contract in their first working day in 2014 and had remained in the register also in 2019 (i.e., had at least one work shift or leave during each year).
The data were obtained from the shift scheduling program Titania® (CGI Finland). The payroll-based working hour data included information on the work unit and work time contract (shift work and possible part-time contracts) start and end of all daily work shifts and absences including days off, sickness absences, vacations and other leaves, [
17]. The work shifts were classified into early morning shift (starting before 06:00, but not categorized as a night shift), morning shift (starting after 03:00 and ending before 18:00); day shift (starting after 08:00 and ending before 18:00); evening shift (≥ 3 h of work between 18:00 and 02:00 and not categorized as a night shift); and night shift (≥ 3 h of work between 23:00 and 06:00) as has been done before [
1,
17]. The work shifts can be slightly overlapping, i.e., a shift may fit in to more than one of the shift categories. Therefore, the work shifts were prioritized for their health-related exposure in which each shift was assigned as either night (highest priority), evening or day (lowest priority).
The reasons for absence were available from the working hour data and included annual vacation, day off, sick leave, parental leaves (i.e., maternity/paternity leave or temporary care leave (e.g., when a child is sick)), and other leaves (i.e., employment interruptions, leaves due to training, unpaid leaves, treatment, or examination approved by the employer for working time or other date of suspension, and sudden unpaid absence (e.g., due to strike)). The observations which had missing work shift or absence code due to different specific work stops (e.g., normal non-working hours) or absences (e.g., leaves due to training) were collapsed into one category named “missing” (2014 – n = 20,754 days, 2019 – n = 44,060 days, 0.89% of all days in the register for 2014 year and 1.9% of all days in the register for 2019 year).
The data was organized in the accuracy of calendar days: each employee would potentially have 365 observations per year and has been classified to one (first mentioned) status per calendar day. The years 2014 and 2019 were selected to control the number of observations in the analyses. The maximum available data in each year was 365 days for 2014, and 358 days for 2019 between 1 January and 31 December and having at least one work shift or absence. The data comprised of employer owned employment information why no ethical approval was required for the study.
Statistical analysis
Statistical analyses were conducted with R (version 4.0.5) and the TraMineR package for an analysis of sequences of work shifts (early morning shift, morning shift, day shift, evening shift or night shift) and absences (e.g., vacation, day off, sick leave, parental leave, or other leave). The date was used as the order variable (delta = 1 day). We utilized cluster analysis with optimal matching spell (Optimal Matching, OM) to identify different clusters of employees who had similar sequences of work shifts and absences. Separate analyses were conducted for years 2014 and 2019. The optimal number of clusters was selected based on an agglomerative hierarchical clustering using the obtained distance matrix. We used agnes() to make a hierarchical clustering with the Ward method. The cluster solution was retained after examining the dendrogram of the clustering tree for years 2014 and 2019.
We estimated the transition rates for sequence objects to obtain information about the most frequent state changes observed in the data together with an assessment of the stability of each state [
29]. Furthermore, the Generalized Linear Model (GLM) were used to analyze the associations between cluster group, sex, and age. As GLM (binomial logistic regression) provides log odds ratios, we calculates odds ratios (OR) based on exp(log odds ratios) function and 95% confidence intervals (CI) based on exp(log odds ratios ± 1.96 × SE) function.
Then we investigated further one of the clusters named “Varying shift types” that was assumed to represent the irregular working hours in health care. For this cluster group, we carried out a separate sequence analysis.
Discussion
This study with objective register data of working hours of one hospital district with 4931 employees in 2014 and 2019 aimed to identify working hour trends and turnover in health care. Another aim was to investigate the transitions over time between the work shift types and absences and quantify the predictors of changes. We identified four clusters: “Morning” (60% in 2014 and 56% in 2019), “Varying shift types” (22% both in 2014 and 2019), “Employee turnover” (13% in 2014 and 3% in 2019) and “Unstable employment” (5% in 2014 and 19% in 2019). The largest cluster group, “Morning”, i.e., the combination of morning shifts and day offs was most common, whereas the combination between various work shifts and days offs (cluster group “Varying shift types”) was also rather frequent being in line with earlier indications that around 20–25% of employees in health care work shifts including night work [
3,
30‐
32]. The transition rates between work shifts and absences from 2014 to 2019 indicated that most employees stayed in the same cluster groups, and most often in the “Varying shift types” and “Morning” cluster groups. However, among those who moved from one cluster in 2014 to another one in 2019, the majority moved to clusters “Morning” and “Varying shift types”. In addition, transitions from “Varying shift types” and “Morning” to “Employee turnover” or “Unstable employment” were frequent.
The findings yielded mixed support for the hypothesis. The observed transitions rates did not support the assumption that among those health care employees who stayed in the same workplace, the work shift and absence patterns would have been changed considerably over the five years, instead they were stable. However, while assessing the role of age for cluster groups, older age was associated with a lower likelihood of belonging to the “Varying shift types” cluster group and a greater likelihood of belonging to the “Morning” cluster group indicating that older employees and thus those who had longer time span spent as shift workers tend to switch from shift work to daywork.
Our results are in line with earlier findings of a larger dataset linked with the current study but from earlier years and not applying a sequence analysis [
17], in which the correlations between working hour characteristics (e.g. length of the working hours, time of the day, shift intensity, and social aspects of working hours) within individuals were relatively stable between 2008 and 2013. Furthermore, we also identified that staying in the same status had a relatively high probability for night shift, sick leave, parental leave and other leaves, being in line with an earlier study [
1].
With regard to absence from work, studies with survey data suggest that intention to leave the employment in health care might be due to high effort–reward imbalance, reward frustration, poor salary and promotion prospects and lack of esteem [
33], work-related fatigue, work conditions, and health [
34], but also that the demands of nursing work, the inconvenience of shift work/working hours and uncertain work status [
35] and restricted professional autonomy play a role [
36]. For sickness absences, the surveyed factors that may explain absences and being out of employment have been fatigue, poor inter-shift recovery, perceived workload, obstructive sleep apnea and marital status [
37], shiftwork (mostly nightwork), ageing and work-related stress [
38] and two-shift and three-shift rotations, as well as fixed night shifts [
39]. In this study, we had register data only, hence restricting the investigation of influential factors to age and sex. We found that women were less likely to belong to the cluster “Employee turnover” and more likely to belong to the cluster “Unstable employment” which somewhat supports the earlier findings of precarious work in health care [
4,
28,
40,
41].
Women in health care may have somewhat precarious work [
42], i.e., they have interruptions in their working careers due to various reasons that could be further investigated in other studies. However, a cautious interpretation could be that both at workplace level but also at societal level, support for career planning within health care or for prevention o interruptions in working should be provided. Instead, older employees had a greater likelihood of belonging to the “Morning” cluster but a lower probability to belong to the other cluster groups which also seems to follow previous survey results [
38].
For the separately investigated “Varying shift types” cluster group in 2019, a combination of morning, evening, and night shifts was common. For example, morning shift remained the basic work shift. At the same time, a combination of evening and night shifts remained also rather frequent with the difference in the prevalence of evening or night shifts. Finally, more frequent sick leaves in combination with frequent morning, evening, and night shifts were rather frequent for the cluster “Varying shift types” in 2019. Our results are in the line with a previous study from the same dataset [
15] showing relatively regular morning- and evening-oriented shift work with weekends off and highly irregular working hours with night and weekend shifts under short contracts.
As a strength of this study, we utilized the objective, pay-roll based employer owned working hour data without recall bias, covering an entire hospital district in Finland. The data also allowed comparison of two years. Another strength related to the use of sequence analysis is that it takes the advantage of the rich, day-to-day data to make a full description of work shifts and absences within two years to identify patterns. Furthermore, sequence analysis in combination with cluster analysis allowed synthesizing enormous volume of information, consisting of various sequences of work shifts and absences, into relatively homogeneous groups. On the other hand, applied sequence analysis method has certain limitations, i.e., one-dimensionality of categories and elements, which aggregate a sequence. However, until now, this kind of analyses with objective working hour data have been rare [
17] and focused on comparison of shift starting and ending times [
1,
2] or estimating an outcome [
15]. A limitation might be the lack of influential factors (predictors) assessed in this study. One might assume that organization of working hours [
2,
15,
43], other organizational issues (such as managers, culture) [
44,
45] or even health or workability of employees [
46] might play a role in the clusters of work shifts and absences. This should be addressed in further studies although the sequences of this study indicate the combinations of work shifts and absences but less why they cluster. Irregular working hours with various clusters of work shifts and absences are common in general in the service sector besides health care [
1,
47,
48]. Furthermore, we lacked the knowledge of diagnoses for sickness absence, which restricts us from comparisons of sickness absences due to underlying illness. Based on earlier studies of irregular working hour in the health care in the Nordic countries [
1,
2,
19], we may assume these results to be generalizable to them, but less perhaps in other countries with different welfare systems for absences.
Conclusion
In a large administrative data of hospital employees, four cluster groups with different combinations of work shifts and absences were identified. After five years, two of the cluster groups were rather stable, characterized by being employed in health care with varying work shift combinations. Two cluster groups were indicative for unstable employment due to high variation of various absences or not being employed. The transition rates between work shifts and absences between five years indicated that most employees stayed in the same cluster groups, but older employees tended to move to day work. Both administrative data and data-driven approach for identification of working hours patterns and absences would be potential both for further studies and for follow-up at hospitals to understand turnover of employees.
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