Background
Health systems globally are facing a crisis of workforce shortages [
1,
2]. According to the World Health Organisation (WHO), the International Council of Nurses (ICN), and Nursing Now (global campaign run in collaboration with the International Council of Nurses and the World Health Organization) there is a global nursing shortage of 5.9 million nurses, with the greatest need of qualified nurses in South East Asia and Africa [
3,
4]. In the European Region, around 7.3 million nurses and midwives are currently employed, however, this number is not adequate to meet current and future needs [
5]. Although Germany has the highest number (13.9 nurses) of nurses per 1000 inhabitants in the European Union (OECD (2021)), it has been struggling also to address the increasing need for qualified nurses [
6]. A study by the Prognos AG [
7], for example, predicted a nursing shortage of 520,000 full-time nurses in Germany in 2030.
The shortage of nurses can be viewed in terms of real nursing shortage and pseudo-shortage. The latter refers to a sufficient availability of qualified nurses, but low willingness to work under present conditions, which results in the decision to leave practice or the profession [
2]. Nursing shortages differ by specialty, country, healthcare sector, healthcare service, and organisation [
2]. Primary contributing factors are the increased demand for nurses and decreased supply worldwide. Factors linked to increased demand include an aging population, globalization and a growing private sector, and increased social mobility [
2]. Unsatisfactory working conditions (e.g., high workloads, inadequate support staff, work-related stress, and workforce burnout) [
8], insufficient remuneration, lack of participation in decision making, lack of leadership support, and changes in health human resources approaches are factors associated with a decreased supply of qualified nurses [
2,
9,
10]. The demographic changes, particularly in Europe [
11,
12], the high prevalence of chronic diseases [
13], the fact that more and more qualified nurses are close to retirement [
12,
14], and a decreasing number of student nurses puts an increased pressure on the healthcare system [
2,
12]. In addition, the shortage of nurses is exacerbated by an aging nursing workforce [
12,
15]. Studies have shown that nursing workforce shortages increase the risk of adverse events, nurse-sensitive outcomes e.g. pneumonia or falls, and mortality [
12,
16‐
18], which all have direct impact on the quality of patients care and patient safety [
16].
Internationally, several strategies to address the nursing workforce shortage have been undertaken. This includes measures to improve working conditions, expand the recruitment base, and target qualified nurses who have left the nursing profession to return, recruitment of internationally trained nurses, and improved remuneration [
19,
20]. However, previous studies have shown that financial incentives are only one of many drivers of nursing shortage [
21]; the underlying causes of the global nursing shortages are complex [
22]. Strategies that have been applied to date internationally to tackle the increasing nursing workforce shortage seem to be inadequate. Many countries are not able maintain supply of qualified nurses including Germany [
6]. The shortage of qualified nurses has been becoming increasingly acute due to increased demand especially in developed countries with aging populations and an aging workforce. The demand for healthcare will continue to increase, while the supply of qualified healthcare staff to meet those needs is going to be limited [
6]. The urgent need for newly qualified nurses and also the retention of experienced nurses [
23] requires immediate attention. Measures to address these issues need to be implemented in a concerted manner. Improved understanding of factors that keep nurses in nursing may be a key to improving recruitment and retention. In the light of an aging nursing workforce and fewer student nurses, further evidence is needed to identify what attracts young Germans to enter the nursing profession, and what keeps them nursing.
To date, research on turnover and nursing workforce shortages in Germany have mainly focused on assessing factors that influence intention to leave workplace. Few studies have examined factors that keep nurses in nursing, attract young Germans to entering nursing profession, and what the wish for in order to stay. Gaining a better understanding of perceptions of factors that contribute to nurses leaving or staying in the profession in Germany by qualified nurses directly involved in patient care is key to development of successful strategies for future recruitment and retention.
Study aim
The aim of this study was to advance understanding of factors that keep German nurses in nursing and explore their perceptions of factors that contribute to nurses leaving or staying in the profession.
Methods
Study design
The research presented in this manuscript is part of a larger research project (the Nurse Migration Project), conducted by the Department of General Practice and Health Services Research of the University Hospital Heidelberg, Germany. The main aim of the research project Nurse Migration was to explore the integration process of internationally trained nurses into the German nursing workforce from the perspective of German trained nurses (GTN) and internationally trained nurses (ITN). Another aim was to gain more in-depth knowledge regarding the experiences of GTN and ITN in the workplace.
The present study reports the findings from a qualitative interview study with GTN with data collected by semi-structured face to face or telephone interviews.
Study setting
Four German hospitals were invited to participate in this study:
-
Centre 1 (University Hospital) has 57 specialized clinical departments with 1.600 beds in total. These services provide high-quality inpatient treatment with best practice medical and nursing standards. Currently, 2601 nurses are employed at Centre 1.
-
Centre 2 is (with 310 beds in total) one of the largest lung care clinics in Europe and currently employs more than 200 nurses.
-
The Centre 3 works closely with the Centre 1 and has six different departments with around 200 beds in total and employs more than 200 nurses.
-
The Centre 4 is a public acute hospital (with 234 beds) which provides basic and standard medical care and currently employs around 280 nurses.
Participants
Nurses were eligible to participate in this interview study if they were at least 18 years old and were employed in one of the involved hospitals. Other healthcare professionals (e.g., physicians, physiotherapies, nurse aides), as well as student nurses and nurses who did not consent to participate were excluded from the present interview study. No minimum employment working hours was set. All nurses gave their written informed consent to participate in the study prior to the start of the interview.
Sampling and recruitment process
The nursing leaders of the four hospitals were initially informed about the purpose of the study and the recruitment process by a member of the research team via email and by phone. All hospitals decided to participate in the research project. Different sampling and recruitment methods were applied at the four remaining hospitals.
At Centre 1, a key contact person was appointed by the Director of Nursing management. The key contact person was responsible for informing the ward managers about the nature and the purpose of this study. At Centre 2, all ward nurse managers were informed during a meeting with a member of the research team, that was organized by the nursing management. At Centre 1 and Centre 2 the ward nurse managers were responsible for the distribution of the study material. Each nurse received an envelope with information resources including an invitation letter to take part in the study, an information leaflet, an informed consent form, and a reply envelope for return in the internal mail system. The information leaflet included contact details of the research team. Nurses who decided to take part were requested to contact the research team directly.
At Centre 3 and Centre 4 nursing management informed ward nurse managers about the study. Ward managers then informed their nursing teams and decided together with their teams who was eligible and was willing to participate. They then informed the research team about the interested nurses. Those nurses also received information resources including an invitation letter to take part in the study, an information leaflet, an informed consent form, and a reply envelope via the internal mail system. Together with the interested nurses, the ward nurse manager and a member of the research team arrange interview appointments.
Four weeks and six weeks after the first distribution of the study material reminders were sent to the nursing management and ward managers of each hospital to increase the respondent’s rate. Ward managers were asked to make the survey public at regular team meetings. In addition, nurses who took part in an interview were asked to invite their peers in all four hospitals.
Data collection
Semi-structured individual face-to-face or telephone interviews were conducted between September 2019 to August 2020 by a female health services researcher with a background in nursing and public health (CR). The interview guide was initially developed by CR (female health services researcher with a background in nursing and public health) and discussed in a qualitative research colloquium at the Department of General Practice and Health Services Research, Heidelberg University Hospital. Adjustments were made according to recommendations by the participants of the colloquium. The interview questions were open-ended and based on an extensive literature search. Interview questions addressed experiences and perceptions regarding workplace experiences. The data collection process was interrupted by the SARS-CoV-2 pandemic in 2020 and was therefore prolonged. Face-to-face interviews were conducted in a separate and quiet room on the ward. All interviews were digitally recorded, pseudonymized and transcribed verbatim. Each transcript was reviewed whilst listening to the digital recording to ensure accuracy. Data gathering was finalized when saturation was reached. Information such as sociodemographic data, work experience, and place of work were collected in addition to the interviews. No additional field notes were taken during or after the interview. Interviews were not repeated. Transcripts were not returned to participants for verification or feedback. Only the participants and the researcher were present during the interview.
Data analysis
Data was analysed according to Qualitative Content Analysis [
24] to structure collected data into themes and subthemes using an inductive approach. In a first step, two female researchers (CR and AB) familiarised themselves with the whole data set. They coded the first three interviews independently. The results were discussed, and a coding system was developed by consensus. The transcripts were then coded line-by-line by CR (health services researcher with background in nursing) and AB (health services researcher). The coded transcripts were compared against the coding system in further discussions. Disagreements regarding codes were resolved in discussions with CR, AB and SB (health services researcher with background in nursing). All transcripts were analysed using the same method by the two coders. Moreover, the final coding system including themes and subthemes and illustrative quotes were discussed between CR, AB and SB in order to ensure consensus as part of the quality management process for qualitative data analysis. Interview data was analysed using MAXQDA, version 2020.1.0 [
25], a computer-assisted qualitative data management software.
Quotations presented in this paper were translated into English and slightly adapted to maintain meaning by CR (fluent in German and English) and checked for accuracy by SB (a native English speaker fluent in German).
Ethical considerations
The study was approved by the Medical Ethics Committee of the Medical Faculty of Heidelberg University (S-367/2019). In addition, the staff council of each hospitals approved the study. Written informed consent was provided prior commitment to interviews by participants. Research conducted in this study was performed in accordance with the Declaration of Helsinki [
26]. The study was reported according to the Consolidated Criteria for Reporting Qualitative Studies (COREQ) checklist for qualitative research [
27].
Management of data quality
Rigorous procedures were implemented to enhance the credibility of findings: (a) using more than one data coder during data analysis, (b) peer debriefing (qualitative research colloquium), (c) consensus discussion between the two coders and if necessary, a senior researcher, and (d) member checking/ respondent validation with a senior researcher. In addition, an audit trail of the research process was developed to document the research process [
28].
Discussion
Key findings highlighted that primary push factors for nurses questioning whether to stay in nursing were workplace pressures and poor public image followed by limited career prospects and generational barriers. Moreover, pull factors such as improved remuneration, professionalisation, professional pride, effective marketing and increased social recognition were all factors that could attract young people into nursing and motivate them to stay in nursing as a satisfying and meaningful profession.
Limited career prospects, not having a voice, and not being able to influence ones working environment have been recognised in other studies [
29‐
33]. Flinkman et al. [
29], conducted a qualitative case study with young registered nurses in Finland and explored why they intended to leave the nursing profession. Lack of career advancement and the fear of being stuck at one place without being able to further develop were factors that contributed to their decision to change their career. Clendon et al. [
30] found that for young nurses in New Zealand career progression (e.g. completing master’s degrees) was important and a factor in retention. Hasselhorn et al. [
32] found that nurses in Europe with an intention to leave the profession were usually young, highly qualified and looking for a way to professionally develop. Lynn et al. [
33] explored solutions to the nursing shortage from the point of view of nurses working in eight different states in the USA. Career progression and educational opportunities were key motivators to stay in the profession [
33]. In addition, studies conducted in the USA suggested that giving nurses a voice to influence their work environment resulted in increased satisfaction and retention [
34,
35]. In light of an aging nursing workforce, the loss of highly motivated and qualified (young) nurses due to limited career prospects and lack of new challenges is unacceptable.
Nurses in our study, particularly the younger generation, indicated that the opportunity to obtain a university degree was important to them for realising their professional potential. In addition, limited career prospects were perceived as a push factors for considering leaving the profession. The commitment and wish to gain experience and skills is typical for millennial generation nurses [
36]. Shields et al. [
37], examined the impact of job satisfaction of British nurses on intention to quit and found that dissatisfaction with promotion and training opportunities are found to have a stronger impact than workload or insufficient remuneration. A study conducted in Ethiopia found that nurses with a bachelor or a master degree scored higher on the motivation score compared to nurses with less education [
38]. Watts et al. [
39], found that the intention to leave was lower in certified nurses than in non-certified nurses.
Differences between younger generations and the older generations of nurses are also an important consideration. Particularly, the younger generation of nurses participating in our study were enthusiastic and excited about their chosen career. They highlighted their desire to shape their workplace and further develop professionally but felt held back by those from an older generation. These results reflect the findings by Clendon et al. [
30] and Dols et al. [
40]. Retention strategies that enabled young nurses to be heard and have an opportunity to advance in their career through for example professional development or project work are necessary. However, these strategies will only be effective in the long term if nurses are paid accordingly and have sufficient time and resources needed to do their work [
30].
In our study nurses, described stereotypical portrayals of nurses in the media that contributed to poor public image. They felt that the nursing profession was undervalued by other professions and society in general in Germany. These findings are supported by the work of other researchers [
29,
41,
42]. Historically, the nursing profession has been a female profession and has been associated with stereotypical attributes such as being the submissive handmaids of dominant physicians with little responsibility [
42‐
44]. Particularly, young nurses in our study did not identify with this picture. They rather saw themselves as highly skilled and ambitious professionals. This is consistent with findings by Flinkman et al. [
29] and Takase et al [
41]. .Takase et al. [
41], conducted a study investigating the impact of the perceived public image of nursing on nurses’ work behaviour in Australia and found that the poor public image can decrease self-esteem and lead to job turnover.
Previous research has already established that workplace demands have a significant impact on the physical and emotional health of nurses and their intention to leave the nursing profession [
22]. Findings in our study highlighted that high workplace demands and poor practice environment were reasons for intention to leave, which is consistent with those by Huntington et al. [
45], Haywards et al. [
46], and Flinkman et al. [
29]. In a multi-national study with nurses working in New Zealand, Australia, and the United Kingdom high workload, constant pressure, and staff shortages had a negative impact on the job satisfaction of nurses and increased intention to leave [
45]. Flinkman et al. [
29], also identified workplace pressure as a major driver for young nurses to leave the nursing profession especially those linked to insufficient practice environment and nurse-patient ration. In an Canadian study [
46], factors that influenced experienced nurses’ decision to leave their profession included increased workload due to a higher number of acutely ill and sicker patients.
Not being able to provide a high standard of patient care and the ensuing moral distress was a reason for some nurses in our study to think about leaving the profession. Nurses experiencing emotional and physical exhaustion due to the inability to provide a reasonable level of care over time leads to moral distress that in turn prompts nurses to consider leaving their profession [
29,
45‐
47]. There are growing demands of the nursing profession as patient acuity increases linked to longer lifespans of people with long-term conditions and multimorbidity. Nurses need to be able to fulfil the requirements of modern patient care by applying evidence-based interventions. However, in order for nurses to be willing to stay in nursing, workplace conditions need to be such that they have the ability to provide patient care without experiencing chronic emotional and physical exhaustion.
Given the challenges face by nurses in contemporary clinical practice, which threaten further losses to an already dwindling workforce, a clear understanding of factors that keep nurses in nursing is essential. In our study positive workplace relationships contributed to a positive feeling and increased job satisfaction, which has also been reported elsewhere [
45,
46]. Fair and appropriate remuneration is another strong motivating factor. Nurses in a Swedish study [
31] indicated, that an unsatisfactory salary was the main reason for leaving the nursing profession. Flinkman et al. [
29] found that nurses thought their salary was not adequate, and that a higher salary would improve attractiveness of nursing [
29]. However, improved remuneration alone does not compensate if other factors are unsatisfactory. Cox et al. [
48], reported that moral distress and poor interpersonal relations were the primary mediating factor for turnover rather than pay. Improved remuneration alone is not a solution to nursing workforce shortages but are part of a bundle of strategies needed to improve the image of nursing and increase nurse satisfaction, so they stay in nursing.
Similar to findings in our study, Hayward et al. [
46], described the lack of respect in their working relationships with physicians contributed to nurses decision to leave their jobs. Rosenstein et al [
49], .conducted a survey in the USA investigating the effect of nurse-physician relationship on nurse satisfaction and intention to leave. Disruptive behaviour from physicians increased work-related stress and frustration [
49]. This behaviour was not only experienced in physicians-nurse relationships but also in nurses-nurse relationships [
49]. Our findings also indicated that the way nurses talk with each other particularly about their own profession may have a negative impact on retention or recruitment. Rosenstein et al. [
49] showed that the prevalence of disruptive behaviour resulted in nurses resigning [
49]. Nurses seek to be recognized and wish for positive workplace relationships not only with their peers but also other healthcare professionals. Improving collaborative interprofessional teamwork may be another key to improved interprofessional relationships and thus enhance the recognition of the nursing profession. Integration of interprofessional education into the education of different healthcare professionals may be a strategy to address this issue.
Conclusion
The decision to leave or stay in nursing is influenced by a complex range of dynamic push and pull factors. Nurse Managers responsible for stabilizing the workforce and maintaining their health system will continue to have to navigate challenges until working conditions, appropriate wages and career development opportunities are addressed.
Implications for practice
A global undersupply of nursing and attrition rates that continue to climb means that nurse managers and policymakers need clear understanding of a range of financial, professional, and personal factors that keep nurses in nursing. Particularly, young nurses globally are looking for opportunities to develop professionally. It is important to them to have the opportunity to qualify at a university and gain increased autonomy. Strong and supportive workplace relationships seem to be one of the key factors to keep nurses in nursing not only in Germany but globally. Inadequate remuneration and the poor public image of the nursing profession seem to contribute to the intention to leave nursing profession. In addition, not being able to provide adequate patient care seem to be one of the main factors globally that leads to nurse turnover, particularly in young nurses. In order to address the nursing shortages, further research is needed to explore what young nurses are looking for, what motivates them to choose nursing, and what keeps them nursing worldwide.
Strengths and limitations
This study explored on factors that may push nurses to consider leaving the profession and pull factors that may keep them in nursing. In contrast to previous studies, which mostly focused on factors that contributed to intention to leave the nursing profession, this study provided a perspective on factors that kept nurses in nursing. Qualitative interviews are an important research tool to gain in-depth knowledge on the research subject and understanding of perspectives of targeted groups and was therefore considered as appropriate research method. Data analysis was guided by adequate methodological strategies aiming to minimize bias and reduce the risk of losing relevant content. Reporting of the qualitative findings was guided by the recommendation of the COREQ checklist [
27].
Some limitations must be acknowledged. Although the qualitative design allowed an in-depth exploration of the nurses’ perceptions on push and pull factors, findings of this study cannot be generalized beyond the study population. In addition, as the study was conducted in South Germany in two university hospitals and two smaller public hospitals, specific national and regional factors might have influenced the results. A similar study conducted elsewhere might get different results due to context. Even though data saturation was reached, higher number of nurses from different hospitals may have led to more diverse results. Although perceptions and experiences were relatively consistent within the study sample, these experiences may not be shared by all nurses. In addition, nurses who voluntary participated might have different perceptions and experiences compared nurses that choose not to participate. Social desirability in answers cannot be excluded. Quotes were translated from German into English; it is therefore possible that the meaning in translated quotes subtlely differed from the original meaning in German quotes. The results of the study must be interpreted with caution in terms of generalization and representativeness.
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