Background
A harmonious nurse-patient relationship, which should be established based on mutual understanding as well as mutual trust, is essential for providing high-quality nursing services [
1]. Good communication, in both verbal and non-verbal forms, is the basis of developing and maintaining a harmonious nurse-patient relationship [
2].
Research shows that empathy levels of nurses exerted a significant impact on nurse-patient communication and nursing care quality [
3,
4]. Empathy, as a multidimensional construct, comprises both cognitive and affective aspects. Cognitive empathy refers to an individual’s ability to understand another person’s experiences and the ability to communicate this understanding, while affective empathy entails an individual’s concern for another person’s feelings [
5]. In the nurse-patient relationship, compared with affective empathy, cognitive empathy has been demonstrated to play a relatively more important role [
6]. Research shows that empathy is an attribute that develops over the course of one’s life and is also a malleable construct that can be nurtured [
6,
7].
In nursing education, different approaches have been developed to cultivate nursing students’ empathy, such as communication skills training [
8], empathy role-playing program [
9], Virtual Dementia Tour [
10], immersive digital story intervention [
11] and expert-patient teaching [
12]. In addition to these interventions, studies show that the clinical learning environment can also affect medical learners’ levels of empathy [
13]. However, we found few studies examining the impacts of early exposure to the clinical learning environment on first-year nursing students’ empathy levels. Therefore, the first aim of the present study was to explore this issue.
Besides empathy levels, the professional climate of the clinical learning environment may also affect nursing students’ formation of professional identity. Students will view nurses and doctors in the clinical environment as role models. Literature shows that attitudes and behaviors demonstrated by role models play an essential role in shaping medical learners’ professional values and professional identity [
14]. In the clinical learning environment, not only can nursing students witness how nurses and doctors communicate with patients, but they can also have a direct contact with patients. Such communication between healthcare providers and patients, also known as health communication (HC), is a kind of professional communication which is found to be critical for patient compliance and patient safety as well as professional identity [
15‐
17]. In the clinical learning environment, besides communicating and learning with their clinical nursing teachers, nursing students also have the opportunity to communicate with patients, both verbally and non-verbally. Although some previous studies have already explored different aspects of nursing students’ experiences in the clinical setting [
18‐
20], how early exposure to the clinical environment helps shape nursing students’ professional identity was rarely explored. Therefore, the second aim of the present study was to examine the impacts of initial contact with the clinical learning environment on first-year nursing students’ perceptions of professional identity.
Methods
Study design
This study adopted a mixed-methods design including both quantitative and qualitative analyses. For quantitative data, a pretest–posttest quasi-experimental design was used to explore the change in first-year nursing students’ empathy levels after their five-day clinical placement in the affiliated hospital of the authors’ medical university. For qualitative data, thematic analysis approach was employed to extract main themes regarding first-year nursing students’ development of professional identity by referring to their diaries.
Setting
This study was conducted in a key medical university and its affiliated hospital in Northeast China. In the second semester of the first academic year, nursing students took a course called
Introduction to Nursing (For course details, please refer to the additional file
1)
. This introductory course for first-year nursing students aims to familiarize students with the basic theories in nursing and help students grasp the general framework of the nursing discipline. In order to strengthen the connection between theory and practice, and reduce the drawbacks of the traditional curriculum brought by “the separation between basic theory acquisition through didactic lectures and hands-on experiences through clinical practice”, the authors’ medical university arranged a five-day clinical placement in its affiliated hospital for first-year nursing students at the end of
Introduction to Nursing course. All first-year nursing students (9 classes, 270 students) in the medical university took the
Introduction to Nursing course and participated in the following five-day clinical placement in the hospital.
The clinical placement started at 8:30 and finished at 16:00 each day for five consecutive days (21st June 2021 – 25th June 2021). First-year nursing students were allocated into 26 divisions, i.e. Respiratory Department, Cardiovascular Department, Cardiovascular ward, Digestive Department, Hematology Department, Neurology Department, Nephrology Department, Endocrinology Department, Rheumatology and Immunology Department, Infectious Disease Department, Hepatological Surgery Department, Pancreatic Surgery Department, Vascular Thyroid Surgery Department, Gastrointestinal Surgery Department, Orthopedics Department, Neurosurgery Department, Thyroid Surgery Department, Urinary Surgery Department, Cardiac Surgery Department, Oncological Surgery Department, Motor Joint Ward, Thoracic Surgery Department, Interventional Ward, Gynecology Ward, Otolaryngology Department and Dermatology Department. For each division there was a head nurse, and each clinical nursing teacher (a clinical nurse working in the affiliated hospital of the authors’ medical university) supervised 1–2 nursing students.
Aims and contents of the clinical placement
The aims of the clinical placement attached to the course
Introduction to Nursing were: (1) to enhance nursing students’ perceptual understanding of the role and functions of nursing work; (2) to enable nursing students to apply the acquired basic theoretical knowledge to real clinical practice; (3) to help nursing students shape the ideal and values of nursing profession; (4) to instill the concept of patient-centered services and cultivate nursing students’ professional identity; (5) to help nursing students gain a deeper understanding of the relationships between doctors and nurses, between doctors and patients, and between nurses and patients in the real clinical environment; (6) to let nursing students observe and evaluate nursing professional behaviors based on the standards/code for a qualified nurse; (7) to let nursing students experience the medical work environment; (8) to let nursing students do some work for patients under the guidance of clinical nursing teachers. The clinical placement includes 11 sessions: the nursing profession and a nurse’s role, health and disease, needs and culture, growth and development, stress and adaptation, scientific thinking and clinical decision making, nursing procedures, nursing theories, health education, legal issues in nursing and routine clinical nursing work (For details, please refer to the Additional file
2).
Participants and data collection
To examine the change in first-year nursing students’ empathy levels before and after their five-day period of clinical placement in the hospital during which they had an initial contact with the clinical learning environment, we invited all first-year nursing students in our university to participate. Among the 270 nursing students invited, 220 students (180 females, 40 males, Mean Age: 18.66 years, Standard Deviation: 0.77) agreed to participate (response rate: 81.5%). We used an electronic questionnaire platform called Juanxing Wen to collect the quantitative data and every nursing student who agreed to participate filled out questionnaires online twice just before and immediately after the five-day clinical placement in June, 2021.
To examine impacts of the initial contact with the clinical learning environment on first-year nursing students’ professional identity perceptions, before the clinical placement in early June, 2021, the researcher (the first author WQ) recruited nursing students who would like to keep a diary about their experiences and feelings during the clinical placement. Because this was not a required task in the curriculum and the extra work of keeping a diary during the busy period of clinical placement would certainly add to students’ workload, only 15 first-year nursing students (all females) volunteered to participate in the diary study. After the clinical placement, the researcher (the first author WQ) asked these 15 first-year nursing students to hand in an electronic version (i.e. in Word format) of the diary in July, 2021.
Measures
Empathy
Nursing students’ empathy levels before and after the clinical placement were measured with Interpersonal Reactivity Index (IRI) developed by Davis [
21]. IRI included 28 items falling into four subscales: Fantasy Scale (FS: 7 items), Perspective Taking (PT: 7 items), Empathic Concern (EC: 7 items) and Personal Distress (PD: 7 items). The two subscales of Fantasy Scale and Perspective Taking constituted cognitive empathy (FS + PT: 14 items) and the two subscales of Empathic Concern and Personal Distress constituted affective empathy (EC + PD: 14 items) [
21]. Each item was scored on a five-point Likert scale from 0 (does not describe me well) to 4 (describes me very well). After the negatively worded questions were reverse scored, the total score of the four subscales was calculated to indicate nursing students’ overall levels of empathy. The sum score of the two subscales of FS and PT was calculated to indicate nursing students’ levels of cognitive empathy, and the sum score of the two subscales of EC and PD was calculated to indicate nursing students’ levels of affective empathy. IRI Chinese version was used in health profession students and demonstrated satisfactory reliability in previous research [
22]. In the current study, Cronbach’s alpha coefficients for total empathy, cognitive empathy and affective empathy were 0.731, 0.635 and 0.642, respectively in the pre-test (before the clinical placement) and were 0.760, 0.689 and 0.704, respectively in the post-test (after the clinical placement).
Professional identity
Impacts of the initial contact with the clinical learning environment on first-year nursing students’ perceptions of professional identity were analyzed by referring to the content in nursing students’ diary which recorded their five-day clinical learning experiences in the hospital (what they did, what they saw, what they heard and what they learnt) and their feelings (how they felt, what they thought and their reflections) during the five-day clinical placement. Nursing students kept a written diary in Chinese during the five-day clinical placement since most students do not speak English or write in English in daily life. After the clinical placement, nursing students handed in an electronic version of the diary as requested by researchers for convenience of data analysis.
Data analyses
Quantitative analysis
For quantitative data, IBM SPSS statistics (IBM Corp., Armonk, NY, USA) version 22.0 was used to conduct the descriptive statistics analyses of the participants’ socio-demographic characteristics, means and standard deviation of the cognitive empathy subscale, the affective empathy subscale as well as the total empathy scale, and the reliability analysis of the scale and subscales in the pre-test and in the post-test. Paired-samples t test was adopted to compare scores of the cognitive empathy subscale, scores of the affective empathy subscale and scores of the total empathy scale between the pre-test and the post-test.
Qualitative analysis
For qualitative data, a thematic analysis was conducted on the content regarding professional identity in nursing students’ diary. Based on the framework of grounded theory [
23], the present study adopted an inductive thematic analysis approach developed by Braun and Clarke [
24]. First, researchers identified keywords and phrases relating to the concept of professional identity independently. These keywords and phrases form the basis for the coding scheme. Second, independent researchers met, pooled the keywords and phrases each collected, looked for patterns and recurring information, and developed a “thematic map” together. Then emergent themes in the initially generated “thematic map” were compared and further refined, and the finalized overarching themes were agreed upon by all researchers after several rounds of discussion until a consensus was reached.
Rigor
For quantitative analysis, we used Interpersonal Reactivity Index (IRI) to measure nursing students’ levels of cognitive empathy, affective empathy and total empathy before and after the clinical placement. IRI is one of the most world-widely used scales to measure the construct of empathy and its facets, and IRI Chinese version has demonstrated sound psychometric properties among medical learners in previous studies [
22,
25,
26]. In the current research, the reliability of IRI Chinese version was acceptable among nursing students as indicated by Cronbach’s internal consistency coefficients. For qualitative analysis, nursing students’ diary about their clinical learning experiences was written in Chinese since it is convenient and time-saving to keep a diary in one’s mother tongue. The first author of this manuscript WQ, who got the Master’s Degree in English and the Doctor’s Degree in Medicine, and proficient in both Chinese and English, translated the diary content from Chinese into English. In order to reduce bias, WQ then asked another PhD scholar (not an author of this manuscript), who has overseas study experiences and also proficient in both Chinese and English, to translate the English version of diary content backwards into Chinese. After that, the two Chinese versions of diary content (i.e. the original version written by nursing students and the translated Chinese version by the PhD scholar with overseas study experiences) were compared. Once there was discrepancy between the two versions, discussions were held between the two translators and the research team members of this study, and if needed, the opinions of the nursing student who wrote the diary were also sought for clarity. The final English version of nursing students’ diary was approved by all parties involved including research team members, translators and nursing students after rounds of discussions. All 15 first-year nursing students’ diary content about professional identity was analyzed, data saturation was achieved after we analyzed 13 first-year nursing students’ diary content as no more new themes regarding professional identity emerged.
Ethical approval
This study was approved by the authors’ affiliated medical university and complied with the code of the Declaration of Helsinki. The purpose of the study (i.e. for research only) was explained beforehand and nursing students were assured that participation was voluntary. Every nursing student who agreed to participate read the details in an electronic version of the informed consent form and signed it online.
Discussion
The present study used both quantitative analysis and qualitative analysis to explore the impacts of first-year nursing students’ initial contact with the clinical learning environment on their levels of empathy and perceptions of professional identity. The results show that after the five-day clinical placement, nursing students’ levels of cognitive empathy, affective empathy and total empathy all increased, and themes extracted from qualitative analysis of the content in nursing students’ diary shed light on understanding the impacts of students’ first contact with the clinical learning environment on their perceptions of professional identity. These findings have important implications for nursing education.
In the past, according to the traditional nursing curriculum of our institution, nursing students will not have the opportunity to study in a clinical learning environment until their third academic year. In the first two academic years, nursing students acquire theoretical knowledge through didactic lectures and get hands-on experiences in laboratory courses. This late exposure to the clinical learning environment may lead to some problems. First, although nursing students can get a general idea about nursing work and nursing profession through classroom learning, their understandings are still superficial, especially when the subtle relationships among patients, doctors and nurses are concerned [
27]. Second, whereas nursing students can obtain hands-on experiences in laboratory courses, the feelings they get when doing operations on models of human body or on simulated patients are quite different from what they feel when facing real patients in the clinical environment [
28]. Third, only through classroom learning of professional knowledge and skills, nursing students’ empathy may not be well nurtured since they cannot get in touch with real communication between healthcare providers and patients [
29]. In view of these drawbacks, our institution implemented the curriculum reform and arranged the five-day clinical placement following the course
Introduction to Nursing in the affiliated hospital for nursing students in their second semester of the first academic year. The findings of our study indicate that early exposure to the clinical environment is helpful in fostering first-year nursing students’ empathy and in shaping their professional identity.
Empathy refers to the ability to stand in others’ shoes, to understand how they feel, to share their emotions and to communicate the shared feelings [
6]. In the nursing field, empathy is found to be an important element in building a harmonious relationship between patients and nursing staff, which is essential for patient-centered care [
28‐
30]. The English word “empathy” was first used in the 1920s by an American psychologist E.B.Titchener. According to Titchener’s theory, empathy stemmed from a sort of physical imitation (motor mimicry) of the distress of another, which then evokes the same feelings in oneself. This kind of motor mimicry is an instinct which can be observed in one-year-old toddlers and although it fades from toddlers’ repertoire at about two and a half years, the stimuli in the environment still play a critical role in developing one’s empathy [
31]. In the clinical learning environment, the stimuli such as seeing patients suffering from illnesses and pain, observing how doctors and nurses treat patients and their families (i.e. by seeing how others react when someone else is distressed), and by communicating with patients themselves, first-year nursing students developed a repertoire of empathic response which helped enhance their empathy levels. This may explain the reason why our study found that after the clinical placement, nursing students’ cognitive empathy, affective empathy and total empathy all improved. An interesting finding of our study is that early exposure to the clinical learning environment exerted a larger impact on first-year nursing students’ cognitive empathy (34.20 ± 5.55 vs 36.97 ± 5.09, t = -7.84,
p < 0.001) than on their affective empathy (32.20 ± 5.40 vs 33.35 ± 5.84, t = -3.29,
p < 0.01) as demonstrated in Table
1. Although some previous research found that in the nurse-patient relationship, cognitive empathy played a relatively more important role than affective empathy [
6], few studies have yet examined how immersing in the clinical learning environment where nursing students can get in contact with real communications between nurses and patients impacted nursing students’ cognitive empathy and affective empathy differently. The finding of the present study on this issue needs to be further explored and verified in future studies.
Thematic analyses reveal that learning in a clinical environment and having a direct contact with patients and healthcare professionals exerted a significant impact on first-year nursing students’ perceptions of professional identity. Through reflecting on what they saw and what they did during the clinical placement, students got a deeper understanding of the nursing profession and multiple roles nurses play, knew what personal characteristics a good nurse needs to have, and had a new understanding of the relationships between patients and healthcare professionals. Nursing students expressed the idea that their clinical learning experiences deepened their love for the nursing profession and strengthened their determination to learn nursing. Professional identity entails an individual’s conception of what it means to be and act as a professional [
32]. Nursing professional identity involves the internalization of core values and perspectives which are recognized as integral to the art and science of nursing [
33]. The formation of professional identity is a social process that develops in interactional relationships and in professional contexts [
34]. In the clinical learning environment during the placement, first-year nursing students developed professional self-concept of attributes, beliefs, values, attitudes, motivations through observing how nurses communicated with patients and their families, how nurses communicated with doctors, and also through interacting with patients and nurses themselves. By reflecting upon and interpreting the experiences gained in the professional setting, nursing students gradually internalized the core values, characteristics, code of ethics, moral principles and norms of the nursing profession, which helped shape their professional identity. Literature shows that nursing students’ perceived professional identity has a direct relationship with student retention in the nursing program and is an important factor that affects whether they would choose nursing as their future career after graduation [
35,
36]. Research indicates that first year of the nursing program is a critical period during which some students may decide to leave the nursing course [
37]. The finding of our study that a short period of five-day clinical placement is helpful in shaping first-year nursing students’ professional identity is encouraging and can provide insights for nursing educators on identifying effective ways to retain students in the nursing program and reduce the attrition rate.
Limitations and future directions
This mixed-methods study has several limitations. First, this study was conducted in only one medical university and its affiliated hospital in China, so generalizations of the conclusions should be made with caution and future multi-institutional research in different cultures is recommended. Second, for quantitative analysis, self-administered questionnaires were used to collect data, so there may be response bias and social desirability bias. Third, for qualitative analysis, only 15 female first-year nursing students’ diaries were available, but data saturation was achieved after we analyzed 13 nursing students’ diary content with the inductive thematic analysis approach. Fourth, the period of clinical placement was relatively short, covering only five consecutive days. It is recommended that future studies use a larger sample including both female and male nursing students to examine the effects of a longer period of early exposure to clinical practice on nursing students’ development of empathy levels and formation of professional identity.
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