Methods
Study design
A qualitative, phenomenological design was used to explore the lived experiences of gynecological nurses who care for patients with RPL. Phenomenology is appropriate for capturing the essence of participants’ experiences by focusing on their subjective perceptions and emotions [
16].
In this study, each research question informed a specific facet of the methodology. RQ1 guided open-ended inquiries about nurses’ lived emotional experiences, RQ2 shaped prompts about their coping strategies, and RQ3 underpinned discussions on how organizational factors influence emotional labor. This alignment ensured the phenomenological approach captured the depth and breadth of nurses’ perspectives on RPL care.
Participants
A purposive sampling strategy was employed to recruit registered nurses working in gynecological or early pregnancy units who regularly encountered patients experiencing RPL. The inclusion criteria were: (1) at least two years of clinical experience in gynecological nursing, (2) current employment in an early pregnancy unit or equivalent, and (3) willingness to participate in an in-depth interview.
A total of 12 participants were interviewed for this study. Recruitment was facilitated through the distribution of study flyers in hospital wards and by direct email invitations sent to unit nurse managers. Nurse managers then informed eligible staff members about the study, allowing those interested to contact the researchers directly. The characteristics of the participants are summarized in Table
1. Data collection continued until no new themes emerged from the interviews, indicating conceptual saturation. At 12 interviews, the research team observed thematic redundancy, prompting the decision to conclude recruitment.
Table 1
Participant Profile (N = 12)
P1 | F | 25–29 | 3 | Urban | 60 |
P2 | F | 30–34 | 7 | Urban | 70 |
P3 | M | 35–39 | 10 | Urban | 55 |
P4 | F | 40–44 | 12 | Rural | 65 |
P5 | F | 25–29 | 4 | Rural | 60 |
P6 | F | 45–49 | 15 | Urban | 75 |
P7 | M | 35–39 | 10 | Urban | 50 |
P8 | F | 30–34 | 8 | Rural | 70 |
P9 | F | 25–29 | 3 | Urban | 55 |
P10 | F | 50–54 | 18 | Urban | 60 |
P11 | F | 45–49 | 20 | Rural | 65 |
P12 | F | 40–44 | 12 | Urban | 60 |
Data collection
Semi-structured, in-depth interviews were used to gather rich qualitative data from each of the twelve participating nurses. A semi-structured interview guide was developed specifically for this study based on a preliminary literature review, consultations with experienced gynecological nurses, and feedback from a qualitative research specialist. The English-language version of this guide can be found in Supplementary File. Prior to initiating any interviews, written informed consent was obtained from each participant, and a concise information sheet outlined the study’s objectives, the voluntary nature of participation, data protection measures, and assurances of confidentiality.
During the interviews, only the lead researcher had access to raw audio recordings, which were stored securely on a password-protected device. Transcripts were anonymized and accessible solely to the core research team. This structure ensured that the discussion covered a spectrum of relevant experiences, from day-to-day responsibilities in early pregnancy units to deeply personal sentiments about RPL. Interviews typically lasted between 60 and 75 min and were conducted either face-to-face in a private location at the hospital or through a secure video-conferencing platform, depending on the participant’s preference. In order to document the interviews accurately, the researchers obtained permission to audio-record each session. Field notes, which included observations about facial expressions, body language, voice modulation, and pauses, added depth to our analysis of the nurses’ emotional expressions and contextualized their verbal accounts of emotional labor.
Development of the interview guide
The semi-structured interview guide was crafted (see Supplementary File) to explore nurses’ experiences with RPL across five main sections: (A) Background Information and Context, (B) Emotional Labor in RPL Care, (C) Coping Strategies and Resilience, (D) Organizational Influences and Gaps, and (E) Closing Reflections. Each section’s questions were designed to address the study’s three research questions (RQs) and to elicit in-depth narratives.
RQ1 (lived experiences of emotional labor) guided the prompts in Section B, where participants were asked, for instance, “Can you describe the emotions you frequently experience when caring for a patient who has just experienced another pregnancy loss?” This allowed nurses to detail the emotional challenges and personal impact of RPL care.
RQ2 (coping strategies and resilience) informed the items in Section C, such as “When you feel distressed or saddened by a patient’s repeated losses, what do you do for yourself to manage those emotions?” These questions targeted the methods—both individual and collective—that nurses use to navigate emotional strain.
RQ3 (organizational factors affecting emotional labor) was primarily addressed in Section D, which included inquiries about institutional support and managerial policies (e.g., “Could you describe a time when you felt well-supported by your organization?”). By exploring workplace resources, staffing, and training, the guide captured nurses’ views on how external factors shape their well-being.
In addition, Section A gathered background information—such as professional role, years of experience, and frequency of encountering RPL—while Section E offered participants an opportunity to reflect on their motivations, moments of satisfaction, and any final thoughts.
We developed this guide through an initial review of literature on emotional labor, compassion fatigue, and communication in sensitive healthcare contexts, followed by consultations with two experienced gynecological nurses and one qualitative research expert. No formal pilot study was conducted; however, the guide was adjusted after the first few interviews to improve question clarity and include additional probes. For example, after noticing participants referenced feelings of “overwhelm” but struggled to articulate specifics, we introduced more direct follow-up questions (e.g., “How would you describe feeling ‘overwhelmed’ in daily practice?”).
This iterative process ensured the guide was both comprehensive and flexible, allowing participants to freely discuss their experiences while maintaining a focus on the study’s overarching research questions.
Data analysis
The transcribed material, in conjunction with the field notes, formed the basis of an inductive thematic analysis, guided by Braun and Clarke [
17]’s six-step framework: (1) familiarization with the data, (2) generating initial codes, (3) searching for themes, (4) reviewing potential themes, (5) defining and naming themes, and (6) producing the report.
Researchers began by repeatedly reading through the transcripts (familiarization) to achieve a thorough understanding of the data, making initial observations on emerging patterns and notable ideas. From these observations, the team developed a coding scheme, labeling segments of the text that captured recurring concepts such as emotional strain, empathy fatigue, boundary-setting, and institutional support (generating initial codes). Once the initial codes were applied to all transcripts, the researchers organized them into potential themes (searching for themes) that reflected larger meanings and relationships within the data.
Through a series of iterative discussions, the team carefully reviewed and refined each candidate theme (reviewing potential themes), ensuring internal coherence within themes and distinctiveness across themes. Following this step, the themes were clearly defined and labeled (defining and naming themes), capturing the essence of the data for the final analysis. Any discrepancies or divergent interpretations among the research team were resolved collaboratively, ensuring that the final set of themes accurately represented the nurses’ shared experiences while preserving individual nuances.
For instance, codes like “feeling helpless” and “emotional exhaustion” were consolidated under the theme “Emotional Burden,” whereas codes such as “peer venting” and “structured debriefings” contributed to a broader theme of “Coping Strategies.” Direct quotes from the interviews were selected to illustrate each theme and to maintain the authenticity of participants’ voices.
Member checking was employed by providing participants with concise summaries of the emerging themes and inviting their feedback, while peer debriefing with external qualitative researchers offered additional perspectives. Furthermore, an audit trail was kept throughout the project, including detailed notes on coding decisions, theme revisions, and reflective memos. This systematic documentation enhanced transparency and dependability, allowing the research team—and external reviewers—to trace how data were transformed into final themes.
Ethical considerations
Ethical approval for this study was obtained from the Institutional Review Board (IRB) at Shanxi Provincial People's Hospital. Written informed consent was secured from all participants before conducting any interviews. Each participant was assigned a pseudonym to maintain anonymity, and any identifying details were removed from transcripts. A counseling referral list was also provided for any participant who felt emotional distress related to discussing RPL.
Discussion
The present study explored how gynecological nurses caring for RPL navigate the unique demands of emotional labor, the coping strategies they develop, and the influence of organizational contexts on their well-being and professional practice.
Emotional labor in RPL care
Our results confirm that RPL care imposes a profound and cumulative emotional burden on nurses. This aligns with Delgado, et al. [
7], who note that repetitive exposure to traumatic or grief-laden scenarios intensifies emotional dissonance in nursing work. While emotional labor theory often discusses single-event traumatic contexts [
12,
18,
19], our findings indicate that recurring patient losses create an additional layer of emotional stress. Nurses repeatedly establish empathic bonds with patients, only to witness repeated heartbreak when another loss occurs. This “compounding sorrow,” as one participant described it, parallels the “emotional ambiguities” that Moretti and Pronzato [
20] observed among healthcare professionals grappling with complex technologies in their platforms—both contexts amplify mixed emotional states, underscoring that emotional experiences can be simultaneously empathetic, distressing, and ambiguous.
In line with Dunn [
21], who documented teachers’ emotional labor following personal miscarriage experiences, nurses in this study navigated a boundary between professional composure and genuine emotional investment. Emotional labor in these RPL settings often demanded “deep acting” rather than simple surface displays [
22,
23]. Yet, as Bokek-Cohen and Tarabeih [
24] reported in the context of transplant coordinators, excessive deep acting risks burnout if genuine feelings are persistently suppressed or if nurses feel compelled to display emotions contrary to their authentic states [
25,
26].
Coping strategies and resilience
Our findings further illustrate how nurses adopt both individual and collective strategies to manage their emotional labor. This resonates with [
7], who emphasize that resilience interventions should address the specific emotional demands of nursing work. These personal coping behaviors mirror what Msiska, et al. [
27] labeled as students’ “emotion management” in a Malawian nursing setting, and parallel the reflection- and regulation-based approaches described by Dal Santo, et al. [
28].
On a collective level, peer debriefing and team-based emotional support served as a crucial buffer against compassion fatigue, echoing Yehene, et al. [
29], who found that peer support could both amplify and mitigate secondary trauma depending on the emotional labor strategies used within teams. Additionally, many of our participants acknowledged that over time, these coping practices contributed to a transformation in professional identity—similar to how Jocic, et al. [
30] observed young adults with Type 1 diabetes “emotionally laboring” and redefining their self-concept over time. In our study, nurses described evolving resilience, shaped by repeated cycles of emotional distress and reflective self-care.
Recent research on pediatric intensive care staff using diaries (Sansone et al., 2023) also underscores the value of structured collective reflection. Similarly, our findings suggest that both formal and informal debriefings in RPL care can mitigate recurring grief and promote emotional processing. Such interventions could be adapted to focus groups or diary-writing exercises, enabling nurses to externalize and navigate the cumulative sorrow inherent in RPL.
Organizational support and gaps
Consistent with Su, et al. [
31] and Yilmaz, et al. [
32], participants in our study emphasized the significant impact of organizational factors—staffing levels, availability of structured debriefing, and the presence (or absence) of targeted support programs—on nurses’ capacity to manage emotional labor sustainably. Echoing the perspectives of Wen, et al. [
33], who argued that “personal-job fit” influences healthcare workers’ physical and mental health via emotional labor processes, our data indicate that insufficient institutional support intensifies nurses’ risks of burnout and compassion fatigue.
These organizational challenges align with the integrative reviews by Delgado, et al. [
7] and Shaqiqi, et al. [
34], both of which call for strategic interventions that mitigate nurses’ prolonged exposure to emotional labor stress. Surface acting, in particular, was associated with higher occupational stress and burnout [
3,
35]. Our findings demonstrate that if staffing resources are scarce or if managers undervalue emotional debriefing, nurses are left alone to handle complex grief situations, thereby compounding emotional strain [
25,
26]. By contrast, units offering structured debriefings, professional counseling, or collegial support had nurses who reported feeling more valued and less emotionally drained.
Theoretical and practical implications
Theoretically, this study reinforces the notion that emotional labor in healthcare is multifaceted [
19,
23]. This dynamic reaffirms calls from Dunn [
21] and MacIver, et al. [
26] to view emotional labor through fluid and context-contingent lenses. Additionally, exploring “emotional ambiguities” [
20] extends the discourse beyond fixed emotional states, urging future research to consider how nurses oscillate among conflicting emotions.
Practically, healthcare institutions need to recognize that recurrent loss scenarios demand specialized support infrastructures. Building on recommendations from Delgado, et al. [
7] and Zaghini, et al. [
3], our findings underscore the necessity of robust resilience training, formal debriefing sessions, and sufficiently staffed units. Interventions aimed at educating nurses on emotional self-regulation, surface vs. deep acting, and compassionate boundary-setting could mitigate negative outcomes like depression [
32], high turnover intention [
31], and secondary traumatic stress [
29]. Moreover, organizational justice—ensuring nurses’ voices are heard and their emotional burdens validated—can play a critical role in reducing emotional distress [
31,
33,
36].
Limitations and future directions
Our qualitative approach enabled a deep exploration of nurses’ subjective experiences, but it was context-specific, focusing on early pregnancy units in a limited number of hospitals. The sample’s transferability may therefore be constrained [
18]. Future research might employ longitudinal designs to track how nurses’ coping evolves across multiple RPL cases, mirroring the suggestions of Delgado, et al. [
7] and MacIver, et al. [
26]. Comparative or multi-site studies could assess how differences in organizational culture or resource availability influence emotional labor patterns [
28,
37]. Additionally, experimental or interventional research might measure how targeted workshops or digital support tools [
20,
38] affect nurses’ emotional well-being and burnout rates in RPL care settings.
Practical implications
Building on the above insights, several practical strategies can enhance nurse well-being and patient care in RPL contexts:
A central strategy involves structured reflection and debriefing, which can be facilitated by tools such as reflective journals or weekly focus groups. Recent work by Sansone et al. (2023) on pediatric intensive care staff demonstrates how diaries and structured collective reflection can promote emotional processing and normalize discussions of grief. In RPL units, hospitals could adapt these methods to enable nurses to discuss recurring challenges, voice their emotional experiences, and share coping techniques in a supportive environment.
A second key consideration is training focused specifically on RPL scenarios. Participants in this study emphasized the unique communication and emotional demands posed by repeated losses, suggesting that workshops or seminars address grief counseling techniques, boundary-setting skills, and evidence-based communication strategies tailored to RPL contexts. By learning how to differentiate surface from deep acting and how to set compassionate yet firm emotional boundaries, nurses may mitigate the risk of burnout and compassion fatigue.
Adequate nurse-to-patient ratios can provide essential time for emotional decompression between patient encounters. Similarly, reduced workloads allow opportunities for nurses to engage in peer debriefing without feeling pressured to rush to the next task, thereby minimizing the need for surface acting. When nurses experience organizational support in these ways, they are more likely to cope effectively and maintain the quality of their caregiving.
Finally, formal psychological support services can supplement these measures, particularly when nurses face ongoing stress without immediate relief. Institutions might offer on-site counseling, specialized Employee Assistance Programs, or partnerships with mental health providers who understand the cyclical nature of RPL grief. Encouraging nurse participation in these services, while actively destigmatizing the need for help, remains crucial for sustaining their well-being.
Conclusion
Our study underscores how RPL care amplifies the inherent tensions of emotional labor for gynecological nurses, requiring them to balance genuine empathy with protective professional boundaries. These findings echo the broader consensus in the literature that emotional labor is both a therapeutic instrument and a potential source of psychological strain [
7,
25,
34]. Ultimately, recognizing the cyclical grief of RPL contexts calls for tailored, evidence-based strategies—combining nurse autonomy, social support, and advanced emotional labor training—that ensure both patient well-being and the sustainability of nurses’ mental health.
Drawing on our findings, several targeted measures can strengthen nurse well-being and care quality in RPL contexts. First, standardized RPL-specific communication trainings should be developed to address the recurring grief patterns unique to multiple pregnancy losses. Such trainings could refine nurses’ abilities to deliver sensitive information and recognize their own emotional boundaries. Second, protected time for debriefing—whether through scheduled sessions or informal huddles—allows nurses to reflect on difficult cases, reducing the build-up of emotional distress. Third, fostering peer-support or focus groups can ease feelings of isolation by providing spaces where nurses openly share coping strategies and experiences. Fourth, healthcare institutions should facilitate easy access to counseling services, encouraging staff to seek professional help when needed without stigma. Finally, instituting a continuous evaluation of nurse well-being—through surveys, one-on-one check-ins, or feedback loops—helps identify emerging stressors and ensures timely organizational responses.
Collectively, these recommendations emphasize an integrated approach in which individual coping strategies and robust institutional backing complement each other. By advancing both nurse autonomy and social support, healthcare facilities can more effectively address the cyclical grief of RPL while safeguarding nurses’ emotional health and sustaining high-quality, empathic patient care.
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