Background
A nurse’s clinical decision-making is a goal-oriented judgment process and the core ability of the nursing practice to identify a patient’s problem based on theoretical knowledge and clinical experience, create a list of problems in order of priority, and select appropriate intervention and treatment alternatives [
1]. Unlike nurses in foreign hospitals, nurses in Korean hospitals have limited autonomy and authority to perform all activities for clinical practice within the scope set by the Medical Service Act [
2]. The vertical decision-making culture and one-way passive communication style of Korean hospitals hinder hospital nurses’ complex clinical decision-making [
3,
4]. For hospital nurses to make effective decisions, they need the ability to solve problems through judgment based on clinical knowledge and experience and make clinical decisions by utilizing available human and physical resources [
1,
2,
5].
While the importance of decision-making ability is increasing in clinical practice, previous studies on the clinical decision-making ability of hospital nurses only focus on and evaluate the passive aspect of nurses recognizing problems, collecting data, and clarifying them [
6]. It fails to properly reflect the changed judgment process of nurses in changed clinical settings [
5]. Hospital nurses performing clinical practice have many factors to consider to solve problems and are exposed to emergencies that suddenly occur [
7]. Thus, they must flexibly apply their personal intuition and analytical thinking depending on the situation. In addition, they need to have clinical decision-making skills to solve problems through communication and cooperation with colleagues and related departments performing the same work [
8]. The clinical decision-making ability measurement tools currently in use were constructed for the purpose of development to compare and evaluate changes in decision-making ability of nursing students before and after clinical practice, or were developed for nurses, but due to cultural differences, some of the items in the tool were eliminated during the translation process and were used in an incomplete state [
7,
9,
10]. In addition, in the case of simply translating and using a clinical decision-making ability measurement tool developed abroad, there was a problem in that the question was extracted or measured with low validity and reliability unlike the original tool during the translation process due to changes in the meaning of words or cultural differences [
6,
7]. Therefore, it is important to develop questions by reflecting the demands and reality of the field for clinical decision-making ability perceived by domestic hospital nurses and to develop tools with high validity and reliability that can be measured objectively through expert verification [
10].
To measure the clinical decision-making ability of hospital nurses, the suggested alternative is to use an instrument to evaluate the strengths and complements that appear in the clinical judgment process and then apply the results to practice [
9]. On the other hand, the measurement instruments currently in use do not reflect the ability of hospital nurses to use human and physical resources in the actual clinical decision-making, evaluation of results, and methods of acquiring changed knowledge [
9,
10]. If an instrument to measure clinical decision-making ability developed overseas is simply translated and used, the meanings of words may change during translation, items may be extracted differently from the original instrument due to cultural differences, or problems may arise where validity and reliability are measured low [
10,
11]. It is essential to develop items that reflect the practical needs and reality of clinical decision-making ability as perceived by domestic hospital nurses and create an instrument with high validity and reliability that can be objectively measured through expert verification [
9].
The Korean clinical decision-making ability scale for hospital nurses was developed into items by analyzing the attributes based on meaningful statements derived through in-depth interviews about the difficulties and expectations that Korean hospital nurses feel while making decisions in actual clinical settings. Through this, the factors necessary for Korean hospital nurses to make decisions with autonomy and independence in a limited decision-making culture different from that of other countries were identified and developed into items.
Therefore, in this study, with the model on the clinical decision-making ability of nurses [
12] as the theoretical basis, we developed a Korean clinical decision-making ability scale for hospital nurses to measure thoughts and attitudes of Korean hospital nurses based on factors affecting the various decision-making abilities of nurses in Korean hospitals. Actively using the measurement instrument proposed in this study in research related to the clinical decision-making ability of hospital nurses would utilize the results as fundamental data for strategizing to improve nursing practice and job satisfaction of hospital nurses and foster professional talent with autonomous authority and responsibility. Furthermore, by helping to develop nursing education materials and programs to improve the clinical decision-making ability of hospital nurses, we intend to reduce role conflict through job satisfaction and contribute to nurturing competent, skilled nurses with clinical decision-making ability.
The purpose of this study was to identify the factors that make up the clinical decision-making ability of hospital nurses and to develop a measurement tool that represents each component. The specific goals were to (1) Develop a scale to measure the clinical decision-making ability of hospital nurses; (2) Verify the reliability and validity of the developed clinical decision-making ability scale for hospital nurses.
Discussion
To develop an instrument to measure the clinical decision-making ability of Korean hospital nurses, this study constructed preliminary items through a literature review and in-depth interviews and then examined content validity. The developed instrument consisted of nine factors and 36 items, including recognizing problems, integration, selecting alternatives and coping, resource utilization, and outcome evaluation.
Factor 1, ‘understanding the context,’ refers to hospital nurses providing clinical judgment and high-quality nursing care by recognizing the abnormal state of problems occurring to patients in complex clinical situations [
9,
21]. It involves the effort of hospital nurses to find the cause of problems occurring to patients. Moon and Kim [
22] mentioned that less clinical practice experience can worsen problems due to a lack of observation and understanding of abnormal situations.
Factor 2, ‘recognizing problems,’ is to predict the severity and progress of the disease by considering the situation in which the problem occurred. It includes items regarding ‘observation of changes in the patient’s condition,’ ‘guessing the cause through various possible situations,’ and ‘anticipating the progress of the disease’ based on the information obtained by the hospital nurse from the patient. This implies that hospital nurses recognize the urgency of the problem and evaluate the severity of the patient’s illness through their clinical experience [
23].
Factor 3, ‘prioritization of problems,’ involves conducting a physical assessment and observation focusing on the patient’s symptoms, as inferred by the hospital nurse, and then determining the priority of the problem. The items include ‘Determine the priority of nursing problems according to the severity of the patient’s symptoms,’ ‘Reflect the patient’s needs when determining the priority of nursing problems,’ and ‘Solve this first as this problem is urgent for the patient.’ The preliminary items developed in this study reflected these characteristics, but the items were eliminated from the main survey. This means that hospital nurses identify the urgency of the problem through physical examination or observation in actual clinical settings and report it to the doctor in charge or superior. However, treatment plans and problem-priority decisions are made under the leadership of the doctor, so the importance of the items seems to have been evaluated somewhat low [
23].
Factor 4, ‘confidence,’ includes ‘Even if a complex problem arises, I will solve it on my own without relying on colleagues’ and ‘I will confidently apply what I decided.’ Confidence gives hospital nurses a sense of competence and helps them make accurate clinical decisions [
5,
24]. In this study, items regarding confidence developed as preliminary items were discarded. The cause of hospital nurses’ hesitation in making decisions is believed to be the psychological burden caused by responsibility for decision-making and results made by themselves.
Factor 5, ‘intuition,’ shows that the intuition of hospital nurses is formed through clinical practice experience based on theoretical knowledge and that methods used previously when caring for patients are first considered in selecting an alternative. On the other hand, when facing a problem for the first time, a cautious attitude was shown regardless of experience, and the more clinical experience one had, the more efforts were made to minimize negative outcomes [
15,
25].
Factor 6, ‘coping,’ is to identify the cause of the patient’s problem and select a solution appropriate for the situation based on the results analysis [
26]. Hospital nurses applied alternatives through active coping centered on problem-solving, considering the patient’s treatment goal and plan, and making efforts to minimize the occurrence of potential risks or negative outcomes.
Factor 7, ‘compromise,’ includes horizontal decision-making, compromise points in decision-making, and therapeutic communication with members. Hospital nurses are members of the treatment team in clinical settings and want to communicate on an equal footing with doctors and other colleagues. However, due to the nature of Korean hospital culture, one-sided communication between doctors or between doctors and nurses, arbitrary decision-making by doctors, and vertical interpersonal relationships interfered with nurses’ clinical decision-making [
27]. Therefore, there is a need for a horizontal organizational culture and a change in the way of nursing unit communication where hospital nurses actively participate in decision-making related to patient treatment as clinical experts and can compromise and make decisions with members through the free exchange of opinions [
22]. These changes are expected to affect the clinical decision-making ability of hospital nurses, increasing satisfaction with therapeutic decision-making and improving job ability.
Factor 8, ‘resource utilization,’ has something in common, compared with Jenkins’ instrument [
10], which is currently in use, in that the nurse’s clinical decision-making ability through accurate clinical judgment is vital in problem-solving. However, this instrument added information or resource utilization part that was not covered in the Jenkins’ instrument [
10]. Unlike the time when the existing instrument was developed, the ability of nurses currently performing clinical practice to solve problems by utilizing available information or physical resources was emphasized [
4,
25]. In reality, hospital nurses often need help from doctors or related departments due to difficulties in solving problems independently. Therefore, the effective use of human and physical resources is an ability that nurses must have to efficiently solve discovered problems. This plays an important role in actual clinical settings as it is related to confidence and autonomy in problem-solving among clinical decision-making abilities of hospital nurses [
4,
25]. Therefore, if they know and utilize the scope and method of available resources in clinical practice, it is believed that hospital nurses can improve their clinical decision-making ability as a main agent in problem-solving.
Factor 9, ‘outcome evaluation,’ is one of the most important parts that determine the job satisfaction of hospital nurses. After completing nursing, when the patient’s condition improves or a positive outcome is achieved, they have faith in their abilities and feel psychologically satisfied [
5]. On the other hand, regardless of clinical experience, they feel psychologically discouraged when the treatment outcomes that occurred to patients do not match what they had initially expected, and they first look back on their critical thinking and nursing performance process [
2].
Recently, nursing research on the clinical decision-making ability of hospital nurses has identified factors that improve decision-making capabilities in various environments and is considering aspects applicable to the actual field. In this regard, hospital nurses need tools in terms of measuring their interactions with the clinical environment. The results of this study can be used to measure and evaluate the decision-making ability of nurses who make and perform decisions on patients in hospitals, the use of surrounding resources, and interactions with fellow medical staff. In addition, it is significant in that it considered the hospital environment in measuring decision-making ability and reflected a unique decision-making culture that was more dependent on doctors’ decision-making than foreign countries in the decision-making process.
Based on the findings of this study, the Korean clinical decision-making ability scale for hospital nurses is an instrument that can measure various aspects as it well reflects the characteristics of the hospital nurse’s decision-making that were not reflected in the existing clinical decision-making ability scale. The results from this study can be utilized to develop decision-making ability improvement program for hospital nurses. Further research is needed experimental study on developing intervention or program for improving clinical decision-making ability of hospital nurses. Also, a comparative study before and after using it in situation-specific simulation training is needed.
Limitations
Because this study was conducted to develop a clinical decision-making scale targeting nurses at a tertiary general hospital in Seoul, there may be limitations in extending the interpretation to all hospital nurses. Additionally, the failure to take in-depth consideration of various characteristics and situations within the hospital may also be a limitation of the study.
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