This study demonstrated that a scale measuring HVNs’ attitudes toward patient safety has goodness-of-fit and can be used in the context of home-visiting nursing.
Contents of the scale
The developed HVNs’ patient safety attitude scale comprised 19 items across 4 factors. These are aimed at improving nurses’ patient safety awareness and behavior by measuring the following nursing practices. First, “self-improvement for patient safety” included the nurses’ participation and reflection during training to practice ensuring patient safety. Such participation in regular error management training is necessary to improve patient safety [
27]. Also included was the sharing of training content among HVNs. Many of the home-visiting nursing agencies in Japan are small [
13], which can make it difficult for HVNs to participate in training. Complementary working between team members may ensure adequate competence levels [
28]. For patient safety, it is necessary to consider not only the quality of one’s own nursing care but also one’s attitude as a team member. The more developed the agency’s safety culture, the less likely nurses are to fail at providing care [
29]. This factor includes items such as nurses taking responsibility for the nursing practice as well as assessing patient risk and preventing medical accidents.
Second, “incident awareness” included the ability to anticipate that incidents could occur at any time. Patients and family caregivers prefer home care, despite safety concerns [
30]; as such care entails nurses visiting alone, the nurses should have the flexibility to make decisions on the spot. Restrictions such as those imposed on the time at which the next patient’s home visit is scheduled and the contracted time often cause a feeling of time tension. Additionally, adverse events in home care are more frequent among agencies that have many patients with high care needs [
31]. As patients become more dependent on medical care, it is presumed that in addition to providing medical care, the content of guidance provided to family members, such as how to provide care and how to deal with problems, will increase. Therefore, HVNs are required to provide various nursing care services within a set period. While doing this, it is important not to overlook any form of care provision. It is important for HVNs to have an attitude of always being aware of incidents so as not to miss any risks for patient safety.
Third, “counter measures based on incident experience” includes nurse behavior regarding incident reporting and participation in reporting and discussion. The World Health Organization states that learning from adverse events can contribute to ensuring patient safety [
32]. In addition, the International Council of Nurses indicates that nurses are committed and accountable for patient safety, including improving patient safety through risk reduction, adverse event reporting, education, and research [
33]. It is important to report the incident and use the experience to improve the system of the home-visiting nursing agencies. Nurses who are afraid of being attached to or accused of wrongdoing do not always report adverse events; thus, it is important to cultivate a positive safety culture [
34]. Therefore, the new scale includes items related to information sharing and creating a work environment where countermeasures can be considered. It is important to not only increase self-improvement by reflecting on one’s own incident experience, but also measure attitudes that lead to the improvement of the overall work environment.
Furthermore, scales for measuring safety attitude have been developed for various contexts, such as intensive care units and nursing homes [
35,
36]. One factor measured by these scales is the teamwork environment. Cappelen cites teamwork, incident reporting and feedback, and training and skills as assessments of the state of patient safety culture [
37]. These are consistent with the self-improvement for patient safety and counter measures based on incident experiences of this study.
Fourth, “nursing care to protect the lives of patients” entails viewing patient safety in the context of their lives and in partnership with the patient. As home care is performed at the patient’s home, unlike an institutional environment, patients and their family caregivers may contribute to the occurrence of adverse events. Therefore, it is necessary to consider their role when providing care [
38]. Moreover, for the frail elderly to feel safe at home, it is important to have a positive approach to building relationships with the caregiver and have capable supporting staff [
39]. Additionally, HVNs must respect the patients’ wishes, consider risks in their lives, and ensure patient safety in their nursing care.
Examination of the reliability and validity of the scale
A scale measuring HVNs’ attitudes toward patient safety was evaluated for reliability and validity by scale development, EFA, CFA, and criterion-related validity. In the item analysis, EFA extracted a 4-factor 19-item scale from a 35-item pool. The fact that Cronbach’s α coefficient was 0.7 or more for all factors [
16] suggests that this was appropriate. Although this scale had a TLI value of 0.886, slightly lower than the reference value > 0.9 [
16], the other values met the goodness-of-fit criterion. Criterion-related validity was verified by the correlation between the scale and existing measurements. The scale was correlated with the workplace safety climate measure and the revised ethical behavior scale. Given that HVNs provide care at the patient’s home, any potential mistakes are difficult for others to detect. Education on basic ethical values is important to raise nurses’ awareness of public disclosure of malpractice by patients [
40]. Nurses’ ethics influence their perceptions and behavior toward patient safety. The developed scale positively correlated with nurses’ risk aversion and good care ethics. Further, improving the safety culture is important for strengthening patient safety [
41]. The scale also positively correlated with the workplace safety culture scale. From the results of EFA, CFA, and criterion-related validity, we believe that this scale has reliability and validity. Thus, the developed scale is considered capable of measuring HVNs’ attitudes toward patient safety.
Limitations
In this study, EFA was conducted, and the reliability and validity of a scale measuring HVNs’ attitudes toward patient safety were verified. The response rate of this survey was low (22%), which may affect the generalizability of the study. This is not surprising as previous studies on nurses’ patient safety perceptions also tended to have a low response rate of approximately 30% [
3,
31]. This is probably caused by nurses’ difficulty in committing to the questionnaire survey due to their heavy workload. For example, in Japan, HVNs are responsible for making health observations and visiting COVID-19 patients receiving home care [
42]. Relatedly, the HVNs who participated in this study may have been considerably interested in patient safety, which could have affected the results. In addition, while the CFA confirmed the scale’s compatibility, the value was slightly low. The accuracy of the scale needs to be improved to more effectively measure HVNs’ attitudes toward patient safety. To do so, additional research with more participants is recommended.