Background
Missed Nursing Care (MNC), a phenomenon defined as “any aspect of the required patient care that is omitted partially or as a whole, or delayed remarkably” [
1] has garnered significant attention in the realms of patient safety and nursing care quality. It is also referred to using various terms such as implicit rationing of nursing care, task undone, care left undone, unmet nursing care needs and unfinished nursing care [
2]. “Required patient care” is a broad concept, encompassing care that should adhere to professional standards and include clinical, emotional, and administrative nursing care [
3]. When required patient care is omitted, it can lead to adverse consequences for patient safety and the quality of nursing care services.
Associations between missed nursing care and adverse patient outcomes (e.g. infections, falls, long hospitalization, and increased mortality) have been explored [
4]. As an element of the “structure-process-outcome” model, MNC affects the process of delivering nursing activities and finally decreases the quality of all nursing care services [
5]. As a result, measuring MNC helps nurse managers find the potential risk that influences patient safety and prevents a worse situation from occurring.
Numerous studies have explored methodologies for evaluating MNC, encompassing approaches like nurses’ self-reported scales, direct observation methods [
6], and retrospective chart review [
7]. Presently, the predominant method is the use of nurses’ self-reported scales [
8]. In terms of nurse-reported forms, many rely on inventories of tasks rooted in nursing duties [
9]. Specifically, these instruments have been crafted from the standpoint of required nursing activities rather than focusing on patient needs. Under this idea, measurement tools for assessing MNC can be summarized in three generations [
10]. The first generation comprises family instruments such as the MISSCARE survey [
11], the Basel Extent of Rationing of Nursing Care (BERNCA) [
12], and the Task Undone questionnaire [
13]. The second generation primarily involves the validation of these three families of tools in different cultural and linguistic contexts while maintaining their original formats [
14,
15]. The third generation consolidates the commonalities among these three families of tools and creates a unified measurement survey, facilitating the comparison of research results and illustrating the evolution of nursing service models [
16]. In our view, there is also a fourth generation of tools designed to measure MNC in various specialized care units catering to distinct patient populations, such as neonatal intensive care units [
17], pediatrics [
18], nursing homes [
19], maternity care settings [
20], operating rooms [
21], and oncology units [
22]. However, as of now, there is no measurement tool specifically tailored for detecting MNC in adult intensive care units (ICUs). Patients admitted to the ICU are critically ill, and the quality of nursing care plays a pivotal role in their prognosis. Evidence suggests that omitted nursing care exists in ICUs and is associated with patient outcomes [
23]. Given the unique and highly specialized nature of necessary nursing care activities provided to ICU patients, the development of a specialized instrument is warranted to identify any missed nursing activities and their underlying reasons in this setting.
Conversely, all the aforementioned tools share similar items when describing missed interventions, with these interventions being considered independent activities [
11]. Consequently, excessive focus on nursing tasks has marginalized patient-centered ideas, leading that not all the needs of patients are valued and met [
5]. Drawing from the principle of the Fundamental of Care (FoC) framework, only the Perceived Implicit Rationing of Nursing Care (PIRNCA) and the Unfinished Care tool measure the relational dimension out of the three domains outlined in the framework [
24]. How the care plan is formulated depends on the patient’s needs, and the care should address their physiological, psychological, and social needs [
25].
Furthermore, it is worth noting that the psychometric properties of these scales are currently being assessed. Among the most studies, the structural validity has remained untested because the part of missed elements is commonly viewed as unidimensional [
10]. Likewise, classical test theory (CTT) was chosen frequently, item response theory (IRT), a modern measurement theory, has rarely been utilized in development and validation research within this field. Notably, Bassi et al. utilized Mokken analysis to establish the unidimensionality of the unfinished nursing care (UNC) tool [
10], while Riklikiene et al. employed Rasch analysis in their validation study of the Infection Prevention and Control Survey [
26]. These approaches offer a fresh perspective for the development and evaluation of measurement tools in this domain.
Hence, even though research in this field is ongoing, there remains a need for further investigation into MNC within specialized contexts. A new perspective and multidimensional approach should be considered when designing elements of missed interventions to ensure a comprehensive understanding of nursing care. This study aimed to develop and appraise the psychometric properties of the missed intensive nursing care scale (MINCS) using both CTT and IRT, thus enhancing the body of knowledge regarding ICU-specific research and furnishing valuable measurement tools aimed at enhancing the quality of care in the intensive care unit (ICU).
Results
A total of 1000 ICU nurses participated in this study, and 950 valid samples were included. Among them, 796 were female (83.8%) and 154 were male (16.4%) with an average age of 31. The majority of them held a bachelor’s degree (818, 86.1%), and had worked in the ICU for at least 6 to 19 years (55.7%). A total of 526 individuals (55.4) engaged in critical nursing care in the comprehensive ICU, and the other top three specialty ICUs were 109 in the emergency ICU (11.5%), 98 in the surgical ICU (10.3%) and 71 in the medical ICU (7.5%). This diversity contributes to the overall representativeness of our sample, facilitating the generalizability of our study outcomes. A descriptive analysis of the participants’ demographic characteristics is listed in Table
1.
Table 1
The basic characteristics of participants
Gender | | Hospital level | |
Male | 154(16.2) | Tertiary hospital | 867(91.3) |
Female | 796(83.3) | Secondary hospital | 83(8.7) |
Age (years) | | Work department | |
20 ~ 30 | 479(50.4) | GICU | 526(55.4) |
31 ~ 40 | 409(43.1) | MICU | 71(7.5) |
41 ~ 50 | 59(6.2) | SICU | 98(10.3) |
>50 | 3(0.3) | EICU | 109(11.5) |
Marital status | | RICU | 60(6.3) |
Single | 597(62.8) | NICU | 69(7.3) |
Married | 341(35.9) | Others | 17(1.8) |
Others | 12(1.3) | ICU specialist | |
Education level | | Yes | 285(30) |
Diploma/associate’s degree | 109(11.5) | No | 665(70) |
Bachelor’s degree | 818(86.1) | Average working hours per week | |
Master’s degree and higher | 23(2.4) | ≤ 40 h | 394(41.5) |
Job titles | | 41 ~ 48 h | 449(47.3) |
Nurse | 172(18.1) | >48 h | 107(11.3) |
Nurse practitioner | 410(43.2) | Working shift | |
Nurse-in-charge | 331(34.8) | 8 h | 599(63.1) |
Associate director | 33(3.5) | 12 h | 335(35.3) |
Director of nurses | 4(0.4) | Others | 16(1.7) |
Working position | | Average number of care patients per shift | |
Staff nurse | 897(94.4) | 1 ~ 2 | 164(17.3) |
Head nurse | 53(5.6) | 3 ~ 4 | 674(70.9) |
Years working in ICU | | More than 5 | 112(11.8) |
≤ 1 | 91(9.6) | | |
1 ~ 5 | 289(30.4) | | |
6 ~ 10 | 297(31.3) | | |
11 ~ 19 | 232(24.4) | | |
≥ 20 | 41(4.3) | | |
Feasibility
The time frame was restricted in the last shift to decrease respondents’ recall burden and all of the participants completed the questionnaire in a mean time of six minutes and without any items being omitted in three parts of the scale. This indicates that our scale has a high level of acceptability.
Results of items development
Informed by a comprehensive literature review and semi-structured interviews, we constructed an item bank comprising 37 items in Part B and 24 items in Part C of the MINCS. From the perspective of the interviewees, meeting the aesthetic needs of patients in the ICU primarily involves maintaining their physical cleanliness and comfort, which is considered part of fundamental care. As a result, these items were more appropriately categorized under the physiological needs domain. Consequently, the items in Part B were divided into six distinct domains: nursing interventions related to satisfying patients’ physiological needs, safety needs, emotional needs, esteem needs, self-actualization needs, and cognitive needs. For scoring, participants were asked to rate the items in Part B on a five-point Likert scale, with options ranging from 1 (never missed) to 5 (always missed), and an extra choice for “not applicable (NA)”. A higher score indicated a higher frequency of missed care for a given item. Items in Part C pertained to five domains: labor resources, material resources, communication, patient-related factors and managerial factors. These items were rated on a four-point Likert scale, where factors were assessed as significant, moderate, minor, or not a reason for missed care, assigned scores of 4, 3, 2, and 1 points, respectively. A higher score for an item in Part C indicated a greater relevance to missed care.
A total of 23 and 21 experts participated in two rounds of consultation. It is noteworthy that the response rates of experts in both rounds were high, with rates of 92% and 91%, respectively. This high level of expert engagement underscores the significance and positive participation in the study. Furthermore, the Kendall coordination coefficient W was calculated and found to be 0.133 and 0.141 for the two rounds of consultation, respectively. In both cases, the p value was less than 0.001. During these consultations and discussions with team members, modifications were made to the structure of the MINCS, enhancing its quality and relevance.
A preliminary version of the scale after pilot test, denoted as MINCS-v1, was created. This version consisted of 46 items in Part B and 25 items in Part C. The S-CVI for Part B and Part C was impressively high, with values of 0.988 and 0.977, respectively. Additionally, the item I-CVI in Part B ranged from 0.952 to 1, while in Part C, it ranged from 0.857 to 1. These high CVI values underscore the content validity and robustness of the scale, indicating that it effectively measures the construct of missed intensive nursing care.
Results of scale development
A comprehensive set of item screening methods was employed, including the correlation coefficient method, critical ratio analysis, Cronbach’s α coefficient, discrete tendency analysis, factor analysis, and item response theory. Items were rigorously assessed and discarded based on stringent criteria. The Kaiser‒Meyer‒Olkin (KMO) measure yielded a high value of 0.972 in Part B and 0.963 in Part C, and Bartlett’s test of sphericity was both significant (
p < 0.01), confirming the appropriateness of the data for factor analysis. Principal component analysis revealed that the ratio of the eigenvalues of the first and second unrotated EFA components exceeded 3 for all dimensions in Part B and Part C, indicating the unidimensional nature of each factor. These factors collectively accounted for 76.9% of the variance in Part B and 75.42% in Part C (Table
2). As a result, several items were removed during the screening process: Part B: Items B1-4, B1-8, B1-9, B1-12, B1-13, B1-14, B4-9, and B6-1 were deleted due to similar load coefficients in two or more factors. Part C: There were four items under the domain of communication showing cross-loadings on two factors and should have been deleted, however, considering that communication is a crucial contributor to missed nursing care [
46], we ultimately decided to retain them. Additionally, for items B2-4, B3-2, B4-3, B4-7, and B4-9, none of the respondents selected the fifth category, leading to the analysis of these items using only four categories. The results are shown in Table
3. Furthermore, it was noted that in Part B, the domain of nursing activities related to satisfying self-actualization needs had only two items. This limitation precluded the calculation of Cronbach’s α. During interviews, respondents had different opinions on whether ICU patients had self-actualization needs. Consulting relevant experts, it was eventually concluded that patients do indeed have such needs, which can be fulfilled with the assistance of medical staff, provided that full respect is given to the patients. Consequently, the two items were merged into the domain of esteem needs, considering the real situation of critically ill patients.
Table 2
Results of the item selection in Part B and Part C using CTT and IRT
B1-1 | 0.715 | 13.724 | 0.952 | 0.82 | 0.617 | 2.679 | 0.105 | 1.208 | 1.938 | 3.019 | √ |
B1-2 | 0.752 | 13.808 | 0.951 | 0.75 | 0.578 | 3.015 | 0.206 | 1.307 | 2.036 | 3.193 | √ |
B1-3 | 0.790 | 17.901 | 0.950 | 0.99 | 0.689 | 2.665 | -0.398 | 0.725 | 1.577 | 2.536 | √ |
B1-4 | 0.821 | 18.080 | 0.949 | 0.82 | 0.579* | 3.306 | 0.029 | 1.077 | 1.786 | 3.098 | × |
B1-5 | 0.782 | 18.375 | 0.951 | 1.07 | 0.732 | 2.392 | -0.436 | 0.759 | 1.403 | 2.355 | √ |
B1-6 | 0.768 | 17.190 | 0.951 | 1.04 | 0.768 | 2.097 | -0.737 | 0.568 | 1.495 | 2.525 | √ |
B1-7 | 0.758 | 15.226 | 0.952 | 1.07 | 0.783 | 2.123 | -0.62 | 0.624 | 1.433 | 2.57 | √ |
B1-8 | 0.825 | 15.665 | 0.949 | 0.84 | 0.566* | 2.783 | -0.15 | 1.078 | 1.866 | 2.779 | × |
B1-9 | 0.823 | 18.017 | 0.949 | 0.85 | 0.527* | 3.465 | -0.12 | 1.036 | 1.734 | 3.09 | × |
B1-10 | 0.839 | 21.069 | 0.949 | 0.92 | 0.575 | 3.7 | -0.231 | 0.86 | 1.555 | 2.494 | √ |
B1-11 | 0.833 | 18.171 | 0.949 | 0.79 | 0.572 | 4.16 | 0.044 | 1.039 | 1.888 | 2.627 | √ |
B1-12 | 0.870 | 21.024 | 0.948 | 0.84 | 0.485* | 4.832 | -0.076 | 0.883 | 1.724 | 2.903 | × |
B1-13 | 0.800 | 18.875 | 0.950 | 0.83 | 0.485* | 3.848 | 0.009 | 1.039 | 1.794 | 2.492 | × |
B1-14 | 0.772 | 15.359 | 0.951 | 0.93 | 0.491* | 3.172 | -0.122 | 0.953 | 1.679 | 2.633 | × |
B2-1 | 0.823 | 11.851 | 0.956 | 0.64 | 0.772 | 3.592 | 0.606 | 1.504 | 2.208 | 3.041 | √ |
B2-2 | 0.864 | 11.953 | 0.955 | 0.67 | 0.786 | 4.365 | 0.606 | 1.386 | 1.987 | 2.933 | √ |
B2-3 | 0.788 | 14.587 | 0.961 | 0.91 | 0.554 | 3.379 | 0.22 | 1.103 | 1.746 | 2.277 | √ |
B2-4 | 0.822 | 13.238 | 0.957 | 0.74 | 0.702 | 4.101 | 0.396 | 1.294 | 2.038 | N/A | √ |
B2-5 | 0.871 | 14.369 | 0.954 | 0.73 | 0.771 | 3.766 | 0.369 | 1.338 | 1.987 | 2.674 | √ |
B2-6 | 0.895 | 15.585 | 0.953 | 0.73 | 0.736 | 4.842 | 0.342 | 1.257 | 1.892 | 2.904 | √ |
B2-7 | 0.903 | 18.914 | 0.953 | 0.70 | 0.729 | 5.272 | 0.282 | 1.21 | 2.068 | 2.874 | √ |
B2-8 | 0.899 | 19.329 | 0.953 | 0.74 | 0.694 | 5.555 | 0.247 | 1.142 | 1.883 | 2.855 | √ |
B2-9 | 0.860 | 15.432 | 0.955 | 0.73 | 0.649 | 5.133 | 0.37 | 1.255 | 1.825 | 2.879 | √ |
B2-10 | 0.890 | 14.889 | 0.954 | 0.67 | 0.754 | 6.066 | 0.491 | 1.318 | 2.062 | 2.823 | √ |
B3-1 | 0.818 | 17.901 | 0.950 | 1.08 | 0.663 | 2.705 | -0.182 | 0.81 | 1.556 | 2.548 | √ |
B3-2 | 0.856 | 19.612 | 0.942 | 0.79 | 0.608 | 3.884 | 0.019 | 1.051 | 1.816 | N/A | √ |
B3-3 | 0.922 | 20.858 | 0.934 | 0.94 | 0.734 | 3.679 | -0.047 | 0.903 | 1.567 | 2.203 | √ |
B3-4 | 0.912 | 22.353 | 0.936 | 0.91 | 0.703 | 4.076 | -0.055 | 0.889 | 1.648 | 2.283 | √ |
B3-5 | 0.909 | 22.236 | 0.936 | 0.91 | 0.671 | 3.821 | -0.129 | 0.847 | 1.615 | 2.27 | √ |
B3-6 | 0.868 | 21.320 | 0.942 | 1.01 | 0.656 | 3.3 | -0.215 | 0.849 | 1.437 | 2.086 | √ |
B3-7 | 0.864 | 20.441 | 0.941 | 0.85 | 0.563 | 4.126 | 0.003 | 0.952 | 1.726 | 2.415 | √ |
B4-1 | 0.842 | 16.132 | 0.944 | 0.80 | 0.633 | 4.116 | 0.32 | 1.181 | 1.804 | 2.971 | √ |
B4-2 | 0.848 | 18.127 | 0.944 | 0.94 | 0.638 | 3.583 | 0.018 | 0.973 | 1.708 | 2.214 | √ |
B4-3 | 0.865 | 16.003 | 0.943 | 0.75 | 0.649 | 4.957 | 0.293 | 1.113 | 1.829 | N/A | √ |
B4-4 | 0.861 | 19.641 | 0.944 | 0.98 | 0.662 | 3.575 | -0.02 | 0.898 | 1.509 | 2.495 | √ |
B4-5 | 0.868 | 19.355 | 0.942 | 0.93 | 0.665 | 3.583 | 0.001 | 0.985 | 1.51 | 2.707 | √ |
B4-6 | 0.893 | 21.234 | 0.941 | 0.81 | 0.648 | 4.971 | 0.088 | 0.986 | 1.749 | 2.502 | √ |
B4-7 | 0.868 | 19.372 | 0.943 | 0.78 | 0.678 | 4.334 | 0.128 | 1.067 | 1.812 | N/A | √ |
B4-8 | 0.848 | 19.581 | 0.945 | 0.98 | 0.673 | 4.33 | 0.037 | 0.918 | 1.615 | 2.568 | √ |
B4-9 | 0.735 | 11.899 | 0.950 | 0.72 | 0.587* | 3.423 | 0.44 | 1.313 | 2.015 | N/A | × |
B5-1 | 0.963 | 18.816 | N/A | 0.96 | 0.592 | 3.494 | -0.093 | 0.945 | 1.579 | 2.334 | √ |
B5-2 | 0.958 | 20.200 | N/A | 0.91 | 0.644 | 4.213 | 0.006 | 0.917 | 1.714 | 2.956 | √ |
B6-1 | 0.805 | 14.417 | 0.892 | 0.81 | 0.535* | 3.74 | 0.281 | 1.181 | 1.856 | 3.039 | × |
B6-2 | 0.896 | 16.107 | 0.845 | 0.89 | 0.579 | 3.868 | 0.211 | 1.097 | 1.792 | 2.47 | √ |
B6-3 | 0.899 | 18.053 | 0.847 | 0.98 | 0.596 | 3.384 | -0.065 | 0.943 | 1.615 | 2.337 | √ |
B6-4 | 0.882 | 18.436 | 0.861 | 0.99 | 0.598 | 2.929 | -0.062 | 0.963 | 1.617 | 2.376 | √ |
C1-1 | 0.630 | 8.914 | 0.892 | 0.92 | 0.858 | 0.928 | 0.321 | 1.522 | 3.491 | | √ |
C1-2 | 0.698 | 10.610 | 0.880 | 0.94 | 0.741 | 1.137 | -0.211 | 1.145 | 2.734 | | √ |
C1-3 | 0.849 | 17.836 | 0.847 | 0.97 | 0.689 | 2.043 | -0.994 | 0.212 | 1.373 | | √ |
C1-4 | 0.846 | 18.095 | 0.848 | 1.00 | 0.832 | 2.152 | -0.975 | 0.078 | 1.212 | | √ |
C1-5 | 0.841 | 19.164 | 0.849 | 0.98 | 0.765 | 2.18 | -0.868 | 0.248 | 1.404 | | √ |
C1-6 | 0.873 | 21.503 | 0.841 | 1.01 | 0.804 | 2.389 | -0.964 | 0.144 | 1.109 | | √ |
C2-1 | 0.907 | 21.905 | 0.884 | 0.99 | 0.771 | 2.278 | -1.38 | -0.057 | 0.801 | | √ |
C2-2 | 0.902 | 21.563 | 0.888 | 1.03 | 0.790 | 2.07 | -1.279 | -0.097 | 0.835 | | √ |
C2-3 | 0.904 | 21.999 | 0.886 | 1.01 | 0.788 | 2.139 | -1.275 | -0.051 | 0.87 | | √ |
C2-4 | 0.866 | 20.001 | 0.909 | 1.02 | 0.755 | 1.957 | -1.482 | -0.172 | 0.695 | | √ |
C3-1 | 0.905 | 25.563 | 0.929 | 1.02 | 0.610 | 3.386 | -0.981 | -0.042 | 0.808 | | √ |
C3-2 | 0.928 | 23.058 | 0.914 | 0.99 | 0.541 | 3.048 | -0.94 | -0.07 | 1.035 | | √ |
C3-3 | 0.931 | 21.936 | 0.912 | 0.97 | 0.575 | 3.398 | -0.979 | 0.029 | 1.01 | | √ |
C3-4 | 0.912 | 21.855 | 0.922 | 0.94 | 0.539 | 3.138 | -1.225 | -0.096 | 0.927 | | √ |
C4-1 | 0.798 | 21.111 | 0.960 | 1.08 | 0.686 | 2.504 | -0.775 | 0.082 | 0.953 | | √ |
C4-2 | 0.840 | 21.603 | 0.958 | 1.01 | 0.758 | 2.986 | -1.184 | -0.208 | 0.682 | | √ |
C4-3 | 0.837 | 26.062 | 0.958 | 1.03 | 0.678 | 3.562 | -1.051 | -0.16 | 0.624 | | √ |
C4-4 | 0.824 | 21.297 | 0.959 | 1.03 | 0.735 | 2.898 | -1.058 | -0.144 | 0.782 | | √ |
C4-5 | 0.862 | 26.905 | 0.957 | 1.03 | 0.746 | 3.698 | -1.045 | -0.137 | 0.679 | | √ |
C4-6 | 0.828 | 24.600 | 0.959 | 1.03 | 0.710 | 3.042 | -1.067 | -0.165 | 0.715 | | √ |
C4-7 | 0.887 | 31.547 | 0.956 | 1.02 | 0.740 | 4.805 | -1.06 | -0.192 | 0.537 | | √ |
C4-8 | 0.895 | 34.126 | 0.956 | 1.05 | 0.741 | 5.33 | -0.924 | -0.176 | 0.567 | | √ |
C4-9 | 0.872 | 30.356 | 0.957 | 1.03 | 0.713 | 4.361 | -1.026 | -0.181 | 0.618 | | √ |
C4-10 | 0.876 | 28.958 | 0.957 | 1.00 | 0.732 | 4.171 | -1.104 | -0.246 | 0.616 | | √ |
C4-11 | 0.830 | 25.185 | 0.958 | 1.01 | 0.691 | 3.18 | -1.207 | -0.225 | 0.598 | | √ |
Table 3
Assumptions of unidimensionality of the dimensions for the scale
Part B | B1 | 0.881 | p < 0.001 | 5.187 | 0.994 | 5.22 |
B2 | 0.947 | p < 0.001 | 7.561 | 0.502 | 15.06 |
B3 | 0.924 | p < 0.001 | 4.803 | 0.369 | 13.01 |
B4 | 0.948 | p < 0.001 | 7.541 | 0.510 | 14.79 |
B5 | 0.749 | p < 0.001 | 2.526 | 0.278 | 9.09 |
Part C | C1 | 0.849 | p < 0.001 | 3.232 | 0.360 | 8.98 |
C2 | 0.828 | p < 0.001 | 3.202 | 0.380 | 8.43 |
C3 | 0.864 | p < 0.001 | 3.378 | 0.261 | 12.94 |
C4 | 0.951 | p < 0.001 | 7.956 | 0.736 | 10.80 |
Following the extensive screening and refinement process, the MINCS is now organized into three distinct parts: Part A: This section is dedicated to gathering the basic demographic characteristics of the respondents. Part B encompasses 38 elements of missed nursing care in the ICU, categorized into five dimensions. These dimensions include: 5 items related to patients’ physiological needs; 13 items associated with safety needs; 7 items pertaining to emotional needs; 10 items concerning esteem needs; and 3 items addressing cognitive needs. In Part C, there are 25 items that serve as potential reasons for such missed intensive nursing care. These items are grouped into four dimensions, 6 items associated with labor resources;4 items in the domain of material resources; 4 items related to communication factors; and 11 items pertaining to managerial factors. This well-structured framework allows for a comprehensive assessment of missed nursing care in the ICU, covering both the elements of care and the potential reasons behind their omission.
Results of scale validation
Construct validity of the MINCS
The confirmatory factor analysis (CFA) provided valuable insights into the construct validity of the MINCS (Table
4). The overall fit indices for the adjusted model were found to be acceptable in both Part B and Part C of the MINCS: for Part B,
χ2 /df = 4.453, RMSEA = 0.079, SRMR = 0.0496, IFI = 0.913, TLI = 0.904, CFI = 0.912; for Part C:
χ2 /df = 4.374, RMSEA = 0.078, SRMR = 0.0313, IFI = 0.946, TLI = 0.939, CFI = 0.946. In Part C, two items with lower item factor loadings (< 0.6) were removed, further enhancing the scale’s construct validity. Standardized factor loadings were observed to range from 0.659 to 0.917 in Part B and 0.789 to 0.935 in Part C. These results indicate that the final MINCS (Appendix S2) demonstrates favorable construct validity, reinforcing its ability to accurately measure the intended construct.
Table 4
Goodness-of-fit statistics of the scale
χ2/df | < 5 | 4.453 | 4.374 |
RMSEA | < 0.08 | 0.079 | 0.078 |
IFI | ≥ 0.90 | 0.913 | 0.946 |
TLI | ≥ 0.90 | 0.904 | 0.939 |
CFI | ≥ 0.90 | 0.912 | 0.946 |
PGFI | ≥ 0.5 | 0.655 | 0.695 |
PNFI | ≥ 0.5 | 0.815 | 0.824 |
Reliability of the MINCS
Cronbach’s α coefficients were high, ranging from 0.896 to 0.969 for each dimension in Part B and from 0.917 to 0.968 in Part C. The overall MINCS demonstrated strong reliability with a coefficient of 0.951, which was above the threshold of 0.70. The correlation of the two halves of the scale was 0.991 and 0.986 in two parts, showing great split half reliability. The test–retest reliability was 0.96 and 0.97 in Part B and Part C, respectively.
Discussion
This study aimed to develop and validate a measurement tool for assessing missed nursing care in adult intensive care units. The process adhered to scientific procedures, integrating principles from both classical test theory and item response theory methods. Our rigorous validation and reliability analyses confirmed that the MINCS effectively measures missed care elements and their causes within the ICU, offering a valuable reference for assessing care quality and developing targeted interventions. This study contributes to patient-centered approaches in ICU care and provides a foundation for further research and innovation in improving patient-centered care practices.
Focusing on the principles of patient-centered holistic care [
47], our evaluation of nursing activities in ICU settings was rooted in the consideration of whether these activities addressed patients’ needs, as delineated by Maslow’s hierarchy of needs theory. This theory encompasses physiological, safety, belongingness, esteem, and cognitive needs, offering a comprehensive framework for assessing whether ICU nurses deliver holistic care to critically ill patients. Instances of missed nursing care are more likely when these fundamental needs go unmet [
48]. The greatest challenge in nursing currently is to provide holistic care to meet all aspects of patients’ needs [
49], by selecting Maslow’s hierarchy of needs theory, we can identify which nursing needs of patients have not been met and areas that require further improvement in the caring process. Previous measurement tools predominantly focused on the satisfaction of patients’ physiological needs [
35 ], often neglecting social and psychological aspects. In contrast, our developed tool evaluates care interventions from various dimensions, including physiological, psychological, and social aspects. Additionally, these tools treated nursing care activities as independent tasks, rarely assessing the structural validity of the missing content [
10,
49]. Adhering to our theoretical framework, we identified and extracted five factors in Part B, closely aligning with our expectations. The final factor analysis results demonstrated factor loadings exceeding 0.4 in each dimension, without any cross-loading [
34]. It should be noted that the initial dimension of physiological needs comprised 14 items covering nutrition, water, oxygen, excretion, pain, sleep, positioning, rest and activity, and comfort. However, the results of the first round of EFA suggested that item 1 “Ensuring patient airway patency,” item 2 “Providing corresponding care according to different respiratory support methods,” and item 11 “Turning patients according to their condition” should be classified under the safety needs dimension. After discussions with experts, it was agreed that these items are indeed closely associated with patient safety. Therefore, we concurred with this modification. Six items were removed for not meeting factor analysis criteria (loading value > 0.4 or without cross-loadings). Consequently, the physiological needs dimension now comprises only five items, specifically addressing nutrition, thirst, and sleep. When the content within these five dimensions is assessed as missed care, it signifies that the needs of patients in these aspects have not been fulfilled. In terms of exploration of missed care elements, this study can be considered one of the few that identifies MNC from the patient’s perspective [
50], making the MINCS tool unique compared to other instruments.
Our investigation into the reasons for missed care led us to categorize them into labor resources, material resources, communication, and managerial factors. Notably, Kalisch’s tool [
11], addresses staffing shortages or a surge in patient numbers in the human resources section of the reasons for missed care. In our tool, this category incorporates additional factors derived from interview results. Factors contributing to missed nursing care in the ICU may include both an absolute shortage of nursing staff and a relative lack of competence. The ICU sets a high standard for nursing quality, necessitating nurses with advanced theoretical knowledge and proficiency in utilizing sophisticated medical equipment. Collaboration with multidisciplinary teams, such as partnering with rehabilitation specialists for early patient mobilization, further elevates the expectations placed on ICU nurses. In recent years, the impact of nursing management on missed care has gradually been explored [
51], align seamlessly with our qualitative interview results. Consequently, synthesizing these two sources, we identified an additional factor contributing to missed care: managerial factors. This inclusion introduces new dimensions to the understanding of missed care, offering fresh perspectives for the development of intervention measures.
During the scale validation process, confirmatory factor analysis (CFA) supported a five-factor structure in Part B and a four-factor structure in Part C, consistent with previous studies [
48,
52]. To gauge the scale’s reliability, we employed various methods, including Cronbach’s α coefficient, split-half reliability, and test-retest reliability. In both Part B and Part C, all coefficients exceeded 0.8, signifying strong internal consistency for the MINCS.
There were several strengths of this study to be underlined. First, we adhered to a rigorous and transparent scale development process, ensuring the precision and practicality of the MINCS. Second, we employed a comprehensive approach by combining CTT and IRT methods to thoroughly assess item quality. Third, the MINCS covers the evaluation of patients’ needs across five dimensions, aligning with the principles of holistic nursing care and patient-centered care. Employing this tool for clinical department nursing quality evaluation facilitates the timely identification of issues and the implementation of corrective measures, ultimately enhancing nursing care outcomes and patient satisfaction. Nonetheless, it is important to acknowledge certain limitations. MINCS requires participants to recall and self-report instances of missed care in their daily work, which can be a sensitive topic. Respondents may be hesitant to disclose the true extent of the issue, potentially raising concerns about the authenticity of the study results. Moreover, the scale encompasses a total of 74 items across its three parts, potentially imposing a response burden on participants. Additionally, as with many survey-based studies, our research focused on understanding missed nursing care through survey responses, thus establishing causality is challenging. In future investigations, these limitations must be taken into consideration.
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