Background
The workload is heavy, the working hours are long, and the nursing profession is associated with a high degree of pressure and risk. Chronic and excessive stress can pose serious threats to physical and mental health [
1]. Stress not only affects the physical and mental health of medical staff, but also affects their work quality and efficiency [
2]. As a special professional group, nurses shoulder the important task of saving lives and promoting health. Their working status and working ability can have a direct impact on the lives and safety of patients [
3]. Therefore, the health of nurses should also be highly valued. Research shows that the nursing profession is highly pressurized, the work is intense, and nurses are part of the group that is typically at risk of occupational illness and ill health [
4]. Nurses suffer from severe occupational stress and job burnout [
5].
Occupational stress refers to the physiological and psychological pressure caused by an imbalance between objective requirements and the adaptability of individuals in the process of work, which is a kind of non-specific abnormal psychological reaction [
6]. An appropriate amount of pressure is conducive to improving the work efficiency of workers. However, when the professional knowledge, individual ability, vocational skills and work experience of the workers are not adapted to work-related needs, and when employees are unable to make changes through their own efforts, serious occupational psychological pressure can occur, leading to occupational stress reactions [
7]. Occupational stress has the following characteristics: (1) it is persistent; (2) it is difficult to adapt to, often causing emotional fluctuations; (3) it is difficult to change with the requirements of the working environment; (4) it not only affects the employee’s work, but also their personal life outside the workplace; and (5) poor working conditions will eventually harm health [
8]. Studies have found that excessive occupational stress may cause hypertension, cardiovascular diseases, digestive system diseases, and joint and muscle diseases, among others, which seriously affect the work efficiency and attendance rate of nursing staff, leading to a lack of human resources [
9]. Wei et al. [
10] analyzed occupational stress among nursing staff at a tertiary hospital in Xinjiang, and the results showed that the proportion of low occupational stress was 6.1 %, the proportion of medium occupational stress was 47.1 %, and the proportion of high occupational stress was 46.8 %, all of which were higher than the national standard. The long-term alleviation of tension is problematic, and as tension accumulates, nurses will suffer from job burnout [
11].
Job burnout refers to the physical, emotional and psychological states of the individual that lead to work-related stress reactions, and it mainly manifests in the form of emotional exhaustion, depersonalization and diminished personal accomplishment[
12]. The nursing profession is associated with a high incidence of job burnout [
13]. The occupational characteristics of nurses are such that they are faced with many sources of stress. This kind of high-stress work environment can easily cause nurses to experience fatigue [
14,
15]. Job burnout will directly reduce the service quality of nurses [
16]. Studies have shown that non-burnout nursing staff are significantly less likely to make errors at work than burnout nursing staff, and burnout directly affects the quality of nursing services [
17]. Ayman et al. argued that increasing the workload would result in increased working pressures among nurses, leading to exhaustion and occupational stress. Stress and burnout can have a detrimental effect on an organization’s productivity, and can cause serious health and safety hazards in the workplace [
18]. According to previous studies, the existence of occupational stress may not necessarily lead to job burnout among nurses, but if stress is experienced over a long period of time and cannot be alleviated effectively, it will lead to job burnout and will further affect quality of life [
19].
Quality of life refers to general well-being of individuals with regard to their life goals, expectations, standards, and living conditions, and it is related to the things that they care about. It affects the physiological, psychological, and social functioning of the individual [
20]. There are many factors that affect quality of life, such as age, employment mode, professional title, educational level, monthly income, difficulty in balancing work and family, social support, etc. [
21,
22]. Nowrouzi et al. found that a good hospital management culture can improve the professional quality of life of nursing staff and reduce their turnover rate [
23]. Good or poor quality of life can indirectly and directly affect the work efficiency, work quality, organizational commitment, job satisfaction and even turnover intention of nurses [
24,
25]. For nurses, in addition to the above factors that affect their quality of life, negative emotions in daily life and work-related stress can affect their quality of life. Studies have found that job burnout not only affects the physical and mental health of nursing staff, but also reduces their quality of life [
26].
A surgical nurse is a nurse who provides holistic care to surgical patients. The service objects that are under the care of surgical nurses are quite special, and they are usually patients who have undergone surgery and trauma. Moreover, the development of diseases is changeable, so nurses are required to have a greater capacity to bear the strains that may be encountered. Due to the continuity, inheritance and service of nursing work, the nursing staff in the ward must provide nursing services to patients 24 h a day without interruption. Therefore, the working hours of surgical nurses generally involve three shifts (day shift; usually from 8 to 4 p.m., swing shift; usually from 4 to 12 p.m., and the graveyard shift; usually from 12 to 8 a.m., and each shift is eight hours in duration. Usually, four or five nurses work the day shift, and they have one hour for their lunch break, due to the large number of patients needing nursing care. In general, two or three nurses work the swing shift and the graveyard shift, and they have no fixed break times. The high work intensity and heavy tasks involved in the work of surgical nurses mean that they are more prone to occupational stress and burnout. Surgical nurses play an important role in the process of patient rehabilitation. The psychological and physiological status of nurses can directly affect their working ability, which means that they may not be able to provide the best quality of service for their patients. They may be more prone to errors as they carry out their nursing duties, which can harm the health of patients. In recent years, studies on the quality of life of nurses mainly focused on the influence of age, gender, marital status, length of service, working years, shifts, job satisfaction, fatigue and other factors related to quality of life [
27‐
30], while there are few studies that have used scales to objectively measure the level of nurses’ occupational stress and burnout. The study examined [
31] high levels of stress and burnout among nurses, but few studies have analyzed the relationship between these two factors and quality of life. Clarifying the relationship between these three factors can provide a referential framework for managers to help them to formulate effective intervention measures for nurses who have different physical and mental health states. This study investigated occupational stress, job burnout and the quality of life of surgical nurses from five hospitals in Xinjiang, China, using a questionnaire to analyze the impact of occupational stress and job burnout on the quality of life of nurses. By developing a structural equation model, this study further analyzed the relationship between these three factors.
Methods
Study population
This study employed a cluster random sampling method, and the survey was carried out from May 2019 to September 2019. Five affiliated hospitals of Xinjiang Medical University (the First Affiliated Hospital, the Third Affiliated Hospital, the Fourth Affiliated Hospital, the Fifth Affiliated Hospital, and the Sixth Affiliated hospital) were selected, and 10 nurses were randomly selected from the surgical department of each hospital. All five hospitals were tertiary hospitals, with comparable medical and health service capacity. (Tertiary hospitals are medical institutions classified in accordance with the current Administrative Measures on Hospital Classification in China. Hospitals are graded on a scale of 1,000 points, with 900 points or more being rated as a tertiary hospital. A tertiary hospital is the highest level of hospitals in China, based on the classification of hospitals, and it operates with the financial support of the government.) Surgery mainly included cardiothoracic surgery, neurosurgery, hepatobiliary surgery, urology surgery, anorectal surgery, burn surgery, breast surgery, pediatric surgery, plastic surgery, orthopedics and hand surgery, which amounted to a total of 11 departments, and each department employed an average of 10–15 nurses. After communicating with each hospital before the survey and obtaining consent, this study obtained the numbers and information of surgical nurses from each hospital before the physical examination, and all surgical nurses were numbered (starting from 1). The numbers were input into SPSS software, the required samples were extracted using random sampling, and the research objects in the corresponding list were determined. The inclusion criteria for the study subjects were as follows: (1) 18–60 years old; (2) employed at the hospital for at least six months; (3) clinical surgical nurses who held a nurse qualification certificate and who were registered on duty; (4) informed consent provided by nurses and voluntary participation in this study. The exclusion criteria for the study subjects were as follows: (1) nurses who took sick leave or maternity leave during the study period; (2) nurses who were studying and practicing at the hospital; (3) nurses who were not willing to participate in this survey. A total of 550 questionnaires were distributed, and 532 questionnaires were retrieved. Ultimately, 488 valid questionnaires were retrieved, with an effective recovery rate of 88.73 %. The research design was approved by the ethics committee of Xinjiang Medical University. After the questionnaire was issued by the researchers, the nurses completed it by themselves. All respondents provided their voluntary written informed consent before the investigation.
Research methods
A questionnaire (detailed below) was used to investigate the status of occupational stress, job burnout and quality of life.
General investigation
This section discusses general demographic characteristics such as sex, age, working years, educational level, marital status, professional title, night-shift frequency, smoking and alcohol use.
Occupational stress investigation
The Effort-Reward Imbalance questionnaire (ERI) was used to evaluate the level of occupational stress among the participants in this study. This questionnaire was formulated by Johannes Siegrist in 1996 [
32]. It was developed under the model of imbalance between pay and remuneration, and consisted of three parts—effort, reward (including salary, respect, career stability and promotion prospect) and internal input—with a total of 23 items. The Chinese version of the ERI scale was introduced by the Yang Wenjie and Li Jian in 2004 [
33]. The reliability and validity of the Chinese version of the ERI scale were tested with staff from Zhengzhou Hospital in China, as a sample cohort. After data analysis, the results showed that the alpha coefficient of the effort scale was 0.78, the alpha coefficient of the reward scale was 0.81, and the alpha coefficient of the internal input scale was 0.74, which showed good reliability [
34]. Xiuyang et al. [
35] argued that the Chinese version of the ERI scale has better reliability and validity in China. The first six items in the ERI scale measure “effort”, the middle 11 items measure “reward”, and the last six items measure “internal input”. The calculation formula of the ERI ratio was as follows: The score for “effort” / (score for “reward” × C), where C is the ratio of the number of “effort” items to the number of “reward” items, i.e., 6/11. If the ERI ratio was > 1, it was regarded as the winner with high effort and low reward (i.e., high occupational stress); if the ERI ratio was ≤ l, it was the winner without high effort and low reward (i.e., low occupational stress) [
36].
Job burnout investigation
The Chinese Maslach Burnout Inventory General Survey (MBI-GS) was used to measure the burnout level among the respondents in this study. The MBI-GS was revised by Maslach and Jackson in 1996 on the basis of the original MBI scale[
37]. The Chinese version of the MBI-GS was translated and revised by domestic scholars, Li Yongxin et al., according to Chinese language and culture [
38]. This study adopted the scale revised by Professor Li Fuye [
39] on this basis, the study showed that the reliability, validity and other measurement indicators of the scale were good and they satisfied the requirements of psychological measurement. The Chinese version of the MBI-GS includes three dimensions, namely, “emotional exhaustion”, “depersonalization” and “lower personal satisfaction”, and it consists of a total of 15 items, i.e., five items for “emotional exhaustion”, four items for “depersonalization” and six items for “lower personal satisfaction”. The questionnaire was scored according to seven levels ranging from 1 to 7, with “1” representing “completely consistent” and “7” representing “completely inconsistent”. The study referred to the grading standard of Ye Zhihong et al. [
40] to assess the critical value of job burnout (i.e., exhaustion score ≥ 25, depersonalization score ≥ 11, and lower personal satisfaction score ≥ 16) among nurses. Li Yongxin’s [
38] method was used to classify job burnout into four levels: Zero burnout (respondents scored below the critical value with respect to three dimensions of the MBI-BS); mild burnout (respondents scored at or above a critical value with respect to one dimension of the MBI-GS); moderate burnout (the respondents’ scores on two dimensions of the MBI-GS were equal to or above the critical value); and high burnout (the respondents’ scores on three dimensions of the MBI-GS were equal to or above the critical value).
Quality of life investigation
The Chinese version of the 36-item Short Form Health Survey (SF-36) was adopted [
41]. The Chinese version of the SF-36 was translated and revised repeatedly by domestic scholars, such as Li Lu [
42], and its performance was tested. The study found that the alpha coefficients of the eight subscales in the Chinese version ranged from 0.78 (general health perceptions) to 0.94 (physical function), reflecting the acceptable internal stability of the Chinese version, which suggests that the Chinese version of the SF-36 had good reliability and validity [
43]. The scale included 36 items divided into eight dimensions: physical functioning (PF), role limitations due to physical health (RP), bodily pain (BP), general health perceptions (GH), vitality (VT), social functioning (SF), role limitations due to emotional problems (RE) and mental health (MH). Each dimension included several problems. Among these, the first four dimensions were classified as physiological health, and the four that followed were classified as psychological health. The conversion formula for the score of each dimension was as follows: The conversion score = (actual score - the lowest possible score of this dimension)/(the highest possible score of this dimension - the lowest possible score of this dimension) ×100, the score of each dimension was 0–100 points. The mean of the sum of the scores of the eight dimensions was taken as the total score. The higher the score, the less the level of harm and the better the quality of life [
44].
Structural equation model
Using Analysis of Moment Structures (AMOS) software, ERI, job burnout, and quality of life were set as latent variables, and each index of the three scales was taken as an observation scalar. A structural equation model was established to analyze the path relationship between job stress, job burnout, and quality of life. The steps involved in the AMOS are as follows: establish the model - import relevant data - set the model parameters - evaluate the model - modify the indicators - obtain the best model. In this study, the model fitting indexes were as follows: χ2/ df < 3.0, RMSEA < 0.08, AGFI > 0.9, GFI > 0.9. By using AMOS for analysis, the software disassembled the complex correlation into several linear regression models according to the path diagram drawn by the analyst (path analysis only considers the linear correlation). All of the disassembled linear regression models are generally called structural models, and they are then fitted directly, which can save a lot of time.
Quality Control
Before the formal investigation, a trial investigation was carried out to further modify and improve the questionnaire, and accumulate experience in the field investigation and organization. The investigators familiarized themselves with the investigation content by conducting a preliminary investigation, and they ensured that the participants were able to complete the questionnaire accurately and thoroughly. Survey implementation stage: The trained investigator distributed the questionnaire to the nurses who participated in the survey. The purpose and content of the study were explained to the participants. The participants completed the questionnaire anonymously, so as to safeguard their privacy and ensure that the questionnaire would only be used for the purposes of this study. Data recovery and entry: The collected questionnaires were reviewed, and questionnaires that failed to comply with the inclusion requirements were excluded. Questionnaires for which > 5 % of items were missing were also excluded. The remaining completed questionnaires were coded and sorted, and the questionnaire results were entered into the database in pairs to ensure the accuracy of the data.
Statistical methods
SPSS for Windows version 22.0 software (SPSS Inc., Chicago, IL, USA) was used for data processing and statistical analysis. All measurement data used \(\stackrel{-}{X}\pm S\) for statistical descriptions. A t-test of two independent samples was carried out to compare the two groups of means. One-way analysis of variance (ANOVA) was used to compare the three groups and the means of more than three groups. Correlation analysis: Pearson’s correlation coefficient was used to analyze the correlation between occupational stress and job burnout among surgical nurses. Multivariate analysis: Multiple linear regression analysis was used to analyze the impact of occupational stress and job burnout on the quality of life of surgical nurses, and the interaction between occupational stress and job burnout on the quality of life. The relationship between occupational stress, job burnout and quality of life of surgical nurses was analyzed using Amos 22.0 software, and the optimal structural equation model was fitted. The significance level was α = 0.05.
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