Background
Methods
Results
Critical element | Indicators of success | Indicators of challenge |
---|---|---|
Activities
| ||
Define scope of faculty roles
| ● Responsibilities of faculty positions were commensurate with FTE allotted to each position | ● Responsibilities of new positions were not feasible within the allotted FTEs |
● Candidates were selected based on clinical expertise and previous teaching experience | ● New faculty had little or no prior clinical or didactic teaching experience | |
● New hires were willingly assigned to teach in some didactic courses, in addition to clinical instruction, in some cases, despite lack of previous experience | ● No clear reporting structure delineated for VANA faculty | |
● VANA faculty were generally well known to VA nursing staff before VANA launch | ||
● Protected time from teaching was offered to new hires to engage in other activities (e.g., faculty meetings, committee work) | ||
Initiate training for faculty role/faculty development
| ● Ongoing mentoring was offered to new faculty, who appreciated its benefits | ● No mentoring was offered to new faculty, particularly for those with little to no previous teaching experience |
● Learning opportunities with pedagogical focus provided that met different levels of skills and experiences of new hires | ||
● Brief or no faculty orientation was offered | ||
● [Indicator of partial success] One-time faculty orientation session provided that did or did not include content on teaching methods | ● New faculty were required to use teaching software (e.g., Blackboard) without sufficient training or support | |
● VA-based faculty were not provided teaching materials (e.g., textbooks) in a timely manner | ||
Plan to integrate faculty into partnering environment
| ● Each partnering organization welcomes involvement of VANA faculty in participating in department concerns | ● VANA faculty are not considered as resources in addressing problems or developing new programs in nursing departments |
Adjust faculty workloads as needed
| ● New faculty coped with teaching assignments with ease and enthusiasm | ● Clinical groups had over 10 students |
● Clinical group size (i.e., typically 8–10 students or less) allowed for adequate student interactions with faculty | ● New faculty had no access to information on teaching tips (e.g., grading care plans efficiently) that would have prevented them from feeling overwhelmed with workload | |
● Faculty were paid for all hours worked or received “comp time” for grading at home | ||
● Support was provided for faculty who needed more assistance in coping with workload during Launch Year | ● VA-based faculty were re-assigned to old clinical, administrative, or educational responsibilities in VA when classes were not in session | |
● During breaks, VA-based faculty worked on ancillary programs such as curriculum development, both at the VA and nursing school | ● VA-based faculty, who held full-time VA positions, had no vacation breaks at the end of terms as did the school-based faculty | |
Integrate faculty into partnering environment
| ● VANA faculty group was very cohesive and supportive of each other, regardless of where they were based (i.e., VA or school) | ● Among partnership members, there existed a lack of awareness of each other’s responsibilities and contributions |
● VA-based faculty become involved in nursing school committees where their clinical expertise is welcomed (e.g., in curriculum development) | ● Clinical Expertise of VA-based faculty is not recognized or utilized by the members of the partnering institution | |
● Nursing school-based faculty become involved in VA committees, particularly EBP | ● Faculty felt that they had two masters (i.e., were beholden to the demands of both the nursing school and the VAMC) | |
● VA-based faculty were engaged in university activities depending on interests and role requirements | ||
● VA-based faculty perceived that their contributions were highly valued by nursing school colleagues | ● Faculty felt like ‘outsiders’ when in partnering institution | |
● VANA faculty had a high sense of collegiality with VA and nursing school colleagues | ||
Give APRN faculty protected time for patient care
| ● Partnership leaders were aware of the value of having VA APRNs as clinical faculty | ● APRN faculty worked as care providers outside of full time position, often outside the VA, to maintain licensure or certification |
● Release time provided for APRN faculty to provide direct care to meet licensure or certification requirements | ||
Outputs
| ||
Faculty hiring quota met by end of Launch Year
| ● Hiring quotas for VANA faculty positions met by at least the end of the first academic year, if not before | ● Full hiring quota was not met by end of the first year, often due to scarcity of qualified (e.g., masters-prepared) applicants in local area |
● [Partial success] Faculty hiring quotas were met but new hires retained some or all of old responsibilities related to their previous positions | ||
● Faculty assignments were made according to experience, expertise, interests, and programmatic needs | ||
Faculty satisfied with new roles
| ● Minimal turnover of faculty | ● Some faculty left (or were asked to leave) positions by end of first year |
● If there was turnover in faculty, it was usually associated with personal circumstances | ||
● High levels of faculty satisfaction were measured in VNEP surveys (e.g., with mentorship, leadership support, availability of teaching resources) | ● Turnover often due to discontent resulting from unrealistic expectations about the role and its associated workload | |
● High levels of faculty dissatisfaction measured in VNEP surveys |
Critical element | Indicators of success | Indicators of challenge |
---|---|---|
Activities
| ||
Generate interest in VA clinical placements amongst students
| ● In sites where students select clinical placements, VA representatives provided engaging presentations regarding the benefits of interning at the VA | ● Disgruntled students placed at VA for clinical rotations; Concerns raised about being placed in an older, predominately male environment |
Place students on VAMC units
| ● Processing of students through human resources (HR) at VAMC went smoothly and usually occurred prior to first day of clinical placements | ● Student placements on VA units were delayed, often until late in the first semester, due to lack of anticipation of cumbersome VA HR policy requirements |
● [Indicator of partial success] Students often spent their initial clinical placement day or days completing HR processes and orienting to the VAMC | ||
Outputs
| ||
Increase undergraduate student enrollment
| ● All or nearly all of increased student enrollment quotas (per grant requirements) were met by the beginning of the first school year | ● Enrollment quotas were not met by end of first year |
● Significant logistical hurdles were encountered in orienting students into newly offered curriculum | ||
● [Indicator of partial success] Increased student quotas were met, but enrollments were made into a newly offered curriculum (e.g., 12-month accelerated program) that often still had unresolved logistical hurdles | ||
Increased student satisfaction with participation
| ● High levels of student satisfaction were measured in VNEP surveys | ● High levels of student dissatisfaction were measured in VNEP surveys |
● Students often competed for slots in programs where the option to have all clinical placements at the VAMC (except pediatrics and obstetrics) was offered | ● Students were required to have all clinical placements (except pediatrics and obstetrics) at the VAMC without a choice of healthcare facilities |
Critical element | Indicators of success | Indicators of challenge |
---|---|---|
Activities
| ||
Operationalize proposed innovations
| ● Sufficient office space was provided for faculty to prepare for clinical sessions, grade assignments and meet with students | ● There was a lack of dedicated office space for VANA faculty at either institution |
● Computer access and email accounts were provided to all partnership personnel at both the VAMC and the nursing school | ● Ad hoc availability of non-private space at the VAMC was often the only option for faculty to meet with students | |
● Meeting space was provided for partnership personnel to conduct regularly held partnership meetings | ● Only limited or inconvenient access to email accounts was provided | |
● Necessary instructional resources (e.g., textbooks and other teaching materials) were provided to faculty | ● Only limited parking was available at one or both locales, which made commuting between institutions difficult | |
Initiate proposed innovations
| ● Program launch at the beginning of the first academic year was well-planned and staged from time of grant notification | ● There were significant deviations from the proposed launch schedule by the end of year one |
● Program launch process mostly kept to schedule delineated in partnership’s proposal | ● Limited evidence of proposed innovations being implemented by end of first year, often due to the continuing distraction of coping with unforeseen logistical barriers since launch (e.g., faculty and/or leadership turnover) | |
● Nontraditional care areas of the VAMC (e.g., ambulatory mental health clinics) were used for some clinical placements | ||
● Clinical experiences often included home health or outpatient clinics that focused on care continuity and the whole patient (e.g., co-morbid conditions, social situations) | ● Neither partner seemed to recognize unique clinical teaching opportunities available within the VAMC (e.g., use of mental health units) | |
● Presence of VANA program facilitated creation of or bolstered existing VA student nurse apprenticeship programs (e.g., pre-baccalaureate residency, other VA programs) | ||
● DEU-style learning units were developed specifically for VANA clinical placements | ||
● Scope of student experiences was increased on some units, particularly where clinical faculty was well-known to nursing staff as a colleague | ||
● Simulation Lab resources and use, often at both facilities, were expanded to enhance VANA student learning | ||
● Curricular content, both didactic and simulation, was infused with veteran-specific content and case studies | ||
Collaborate on research and quality improvement initiatives
| ● At least one of the program directors has strong research background and expertise | ● No clear plans exist for collaborative research or QI projects between partners |
● QI projects are based on needs identified at the unit level | ● No attempt to engage nursing staff in QI initiatives | |
● Embedding VANA faculty on particular units facilitates implementation of QI projects | ||
● VANA faculty are members of VA evidence-based practice committees | ||
Refine program components as needed
| ● Partnership conducted local site evaluation | ● No local site evaluation activities conducted |
● Partnership had planned measurement strategy to use as feedback in modifying program | ● Little evidence of any performance monitoring in place to refine program | |
Outputs
| ||
Increased stakeholder satisfaction with participation
| ● Nursing staff on units used for VANA clinical placements eager to teach students | ● Presence of VANA nursing students on units not viewed as a beneficial influence on delivery of care quality (perhaps even viewed as detrimental in some circumstances) |
● Veteran patients enthusiastic about having VANA nursing students provide their care | ||
Increased evidence-based care
| ● Unit nurses are actively involved in EBP journal clubs | ● Weak or no attempt to integrate EBP changes into unit routines |
● EBP changes introduced by VANA faculty become institutionalized on certain units | ||
Perceived improvements in nursing care quality
| ● Improvements to patient care resulting from VANA innovations (e.g., DEU) recognized by nursing staff | ● No influence of VANA innovations on patient care or on how VA units interact with nursing students |
Critical element | Indicators of success | Indicators of challenge |
---|---|---|
Activities
| ||
Identify VA units to be used for VANA placements
| ● Units struggling to accommodate nursing students receive increased mentorship and support by VANA faculty | ● No VA units slated for VANA clinical placements viewed as being able to provide unique clinical learning opportunities |
Involve nursing staff in planning
| ● VA-based faculty (i.e., staff nurses hired into faculty positions) highly integrated into workflow on units where students were placed | ● Unit nursing staff as a whole not enthusiastic about having VANA students placed there |
● VA-based faculty highly engaged in all aspects of clinical teaching (e.g., preceptor training, DEU implementation) | ● Presence of VANA students seen by unit staff as an increased workload burden and interruption to workflow | |
● VANA faculty activated to develop their careers (e.g., furthering own education, gaining broad teaching experience) | ● Unit staff not willing to participate in VANA-related activities, such as EBP projects | |
● No formal clinical preceptor program was in place at VA facility | ||
● Benefits offered at some VAs encouraged RN nursing staff to further their education (e.g., tuition reimbursement, release time incentives, giving credit for precepting nursing students) | ● VANA faculty minimally involved with clinical teaching, especially with large clinical groups | |
● Over-reliance on nursing staff for clinical teaching, often beyond their training; often disrupting responsibilities of staff nurse | ||
● Too much time spent acclimating students to the unit environment at the expense of patient interactions | ||
Outputs
| ||
Increased stakeholder satisfaction with participation
| ● Clinical innovations resulting from VANA (e.g., DEU, embedded faculty) perceived to directly result in improved care quality | ● Presence of VANA students is perceived as an increased burden and disruption |
● Unit nursing staff value input from VANA faculty | ||
● Unit workflow viewed as improved with presence of VANA faculty and students | ||
Benefits of VANA participation realized
| ● VANA program provides clinically expert VA nurses teaching opportunities | ● Unit nursing staff remain uninterested and unengaged in the placement of nursing students on their units |
● Nursing positions at VA provided for newly graduated VANA students | ||
● Positive perceptions of VA clinical training improve VA’s reputation among subsequent groups of nursing students | ● No positions exist at VA for newly graduating VANA students | |
● Over-reliance on unit nursing staff for clinical teaching |
Critical element | Indicators of success | Indicators of challenge |
---|---|---|
Activities
| ||
Initiate communication structure
| ● Pre-existing professional and/or personal relationships between leaders (i.e., Dean, Nurse Executive, Program Directors) | ● Key leaders had never met |
● No recent history of interaction between partnering institutions | ||
● Prior and ongoing interaction between partnering institutions | ● Significant disparity between benefits of the program to the partners | |
● Parallel institutional missions (e.g., caring/educating the underserved), shared participation of objectives, and overt expectation of benefits overlap and complement | ● No cross-institutional relationship existed between nursing leaders (e.g., Dean and Nurse Executive) and no recognition that such a relationship was necessary or beneficial | |
● VA (or specifically VA Nursing Service) not respected by academic partner | ||
Create partnership governance (e.g., power sharing, problem solving)
| ● Shared decision-making between partners | ● Unilateral decision making by one side of the partnership or the other (e.g., determining selection criteria for faculty hires) |
● HR departments of both institutions works closely with partnership in processing new faculty and in preparing student nurses for clinical placements in VA | ||
● IT departments in both institutions willing and able to resolve issues efficiently | ● Antagonistic relationship in VA between service departments (e.g., nursing and staff education) over emerging issues related to VANA implementation, such as who oversees VANA program | |
Elicit support for program from all levels of organizational leadership
| ● Formal and regular standing meetings planned (and held) between: | ● Planned formal meetings poorly attended, especially by core leaders |
→Program Directors | ● Only interaction with OAA is through the scheduled program director calls despite presence of significant barriers to implementation | |
→Both program directors and faculty | ||
→Dean and Nurse Executive | ||
→Dean, Nurse Executive, and both program directors | ||
● Frequent ad hoc contacts (e.g., in-person, email, phone) between: | ● Tensions between program directors and nurse leader(s) that either inhibit collaborative problem solving or introduce barriers | |
→Program Directors | ||
→Faculty members | ||
→Dean, Nurse Executive, and program directors | ||
● Dean and Nurse Executive regard themselves as colleagues | ● Reluctance to contact OAA for advice and assistance in overcoming challenges that arise | |
● Contacts with OAA, as necessary, outside of regularly scheduled program director conference calls | ||
Delineate level of each program director’s involvement
| ● Frequent, sometimes daily, informal contact between program directors to discuss and address program operations and issues | ● At least one program director has minimal knowledge of program details and logistics |
● Program directors have awareness of details beyond broad objectives of program | ● One program director less involved in day-to-day operations than counterpart | |
● Both program directors have direct involvement in problem resolution | ● A program director has limited respect and authority within own institution | |
● Each program director has strong sense of ownership for program and feels directly responsible for its success | ● Scope of VANA role exceeds time allotment | |
● Program directors are actively involved in day-to-day activities | ● A program director provides verbal support for program but has limited or no direct involvement | |
● Program directors are held in high esteem by partnership and organizational colleagues | ||
Each program director holds a position with high level of responsibility within institution | ||
● Each program director often has long employment history with one or both partnering institutions | ||
● Each program director has sufficient protected time to fulfill VANA role | ||
Delineate level of Dean’s and Nurse Executive’s involvement
| ● Both act as overseers and high level problem solvers for partnership | ● Has minimal knowledge of program beyond its broadest objectives (e.g., being new to the position) |
● Both facilitate provision of institutional resources by lending authority of role | In cases where position turns over, newly hired leader views value of VANA differently than predecessor | |
● Neither are involved in day-to-day operations | ● Nurse Executive and Dean have limited or no relationship | |
● Both are frequently kept apprised of activities by other members of the partnership | ||
● Both travel to attend at least at one VANA national meeting held annually in Washington, DC | ● Leader introduces administrative barriers to program progress (e.g., in carrying out alleged organizational policy constraints) | |
● Has an adversarial relationship with program director(s) | ||
Create visibility of VANA program
| ● VANA program has high visibility within institutions and community (e.g., logo on signs, lanyards, cups, pens, screen savers, informational spots developed for local television coverage) | ● No attempts made to increase awareness of VANA, especially among nursing (i.e., VA staff, nursing school faculty and students |
Identify and address logistical barriers
| ● Partnership leadership demonstrate flexibility in regard to interpretation of rules, regulations, and policies of institutions that would pose barriers | ● Inadequate mechanisms to complete student paperwork prior to VA rotations |
● Maintain regular meetings in order to provide a forum to bring up challenges and barriers | ● Rigidity in interpretation of rules and regulations, creating barriers (e.g., defining work hours) | |
● Absence of open lines of communication between leadership of the two organizations | ||
Market VANA to appropriate audiences
| ● Repeated efforts to develop awareness of VANA within the: | ● No resources (e.g., available personnel, funds for flyers) for marketing program |
→Medical Center | ||
→Local community | ||
→University (including outside of the nursing school) | ||
Facilitate intra-organizational operation
| ● Presence of a program champion, a firm and ardent believer in the program, who is able to achieve the buy-in from within the leadership and faculty necessary for the program to develop | ● Absence of program champion, in leadership positions in particular |
● Holds annual off-site retreats to facilitate team building | Lack of attempts to build cohesion (e.g., retreats, team-building exercises) | |
Refill partnership positions as needed
| ● Key partnership leaders are consistent throughout the Launch Year | ● Frequent turnover in key leadership positions |
● If turnover of key leaders occurs, the positions are filled with persons very familiar with the project and its role responsibilities, and also who has the active support of other program participants | ● Filling key leadership positions with persons unfamiliar with the program, or who are not supportive of some of its major objectives | |
● Proposal authors are no longer at the institution by end of first year of operation | ||
Outputs
| ||
Local recognition for VANA program
| ● Formal events and meetings held that highlight VANA participation (e.g., recognition ceremonies, information seminars) | ● Lack of awareness of the VANA partnership both within institutions and in the local community |
● Interest from other nursing schools to participate in a VANA-like program | ● No effort to collaborate on VANA-related publications | |
VA-CON co-authored publications
| ● VA-based and nursing school faculty and leadership involved in development and submission of publications | ● No effort to disseminate VANA-related products |
Perceived benefits by all stakeholders
| All key stakeholders perceive at least some benefit from VANA participation, such as: | Few stakeholders perceive any benefit from VANA participation, such as: |
University:
|
University:
| |
● Opportunity for expanded curriculum (new course/subject matter; addition of veteran and VA-specific content) | ● Increased student enrollments and faculty positions not commensurate with level of perceived benefits | |
● Decreased concern about finding clinical placement slots |
VA:
| |
● Appreciation of clinical expertise of VA-based VANA faculty | ● No value seen in increasing career opportunities for expert nurses | |
VA:
| ● Students: Negative VA experiences negatively impact student impressions of VA | |
● Increased unit staff and patient exposure to BSN-prepared students |
Veteran patients:
| |
● Improved retention of current nursing staff, especially those with valuable experience and clinical expertise | ● Occasionally feel overwhelmed by presence of large clinical groups of student nurses | |
● Expansion of simulation lab use and capabilities | ||
Students : | ||
● Increased awareness of veteran-specific needs | ||
● Increased awareness of employment opportunities at the VA | ||
Veteran patients:
| ||
● Appreciation of interactions with VANA students, especially those with military background |
Goal 1: increasing faculty positions
-
Defined scope of faculty roles
-
Initiated training for the faculty role and for faculty development
-
Planned to integrate faculty into the partnering environment
-
Adjusted faculty workloads as needed
-
Integrated faculty into the partnering environment
-
Provided APRN faculty with protected time for patient care
-
Faculty hiring quota met by end of Launch Year
-
Faculty satisfied with new roles
Goal 2: increasing student enrollment
-
Generated interest in VA clinical placements amongst students
-
Placed students on VA facility units
-
Increased undergraduate student enrollment
-
Increased student satisfaction with participation
Goal 3: implementing curricular innovations
-
Operationalized proposed innovations
-
Initiated proposed innovations
-
Collaborated on research and quality improvement initiatives
-
Refined program components as needed
-
Increased stakeholder satisfaction with participation
-
Increased evidence-based care
-
Perceived improvements in nursing care quality
Goal 4: increasing recruitment and retention
-
Identified VA units to be used for VANA placements
-
Involved nursing staff in planning
-
Increased stakeholder satisfaction with participation
-
Benefits of VANA participation realized
Goal 5: promoting collaboration
-
Initiated communication structure
-
Created partnership governance
-
Elicited support for program from all levels of organizational leadership
-
Delineated level of each Program Director’s involvement
-
Delineated level of Dean’s and Nurse Executive’s involvement
-
Created visibility of VANA program
-
Identified and address logistical barriers
-
Marketed VANA to appropriate audiences
-
Facilitated intra-organizational operation
-
Refilled partnership positions as needed
-
Local recognition for VANA program
-
VA and academic partner co-authored publications
-
Perceived benefits by all stakeholders
Initial program inputs and environmental context
-
Leadership participation in proposal development
-
Collegiality between future partnership members (often based on prior work together)
-
Relationship of partnership leaders with the VA Central Office
-
Funds from VANA grant to support faculty salariesa
Critical elements | Indicators of success | Indicators of challenge |
---|---|---|
INPUTS
| ||
Participation in proposal development
| ● Dean, Nurse Executive, and both program directors participated in proposal writing | ● One or more key leadership positions were vacant at time of proposal preparation |
● Some future faculty candidates produced specific content regarding proposed innovations | ● No input from clinical faculty or nursing staff included in proposal content | |
Collegiality between future partnership members
| ● Longstanding pre-existing relationships between two or more partnership leaders | ● One or more key leaders met for first time during proposal development or after grant notification |
Relationship of partnership leaders with VA Central Office
| ● Longstanding pre-existing relationships between partnership leaders and VA’s Office of Academic Affiliations | ● Leaders of proposed partnerships were unknown to OAA staff prior to submission |
Funds from VANA grant to support faculty salaries
| ● Clear understanding at both institutions about procedures to disburse VA grant funds for faculty salaries | ● Pervasive lack of knowledge at both institutions about the local financial mechanisms used to spend grant funds |
● Lack of knowledge about grant disbursement process or lack of supportive resources to understand it |
-
Local competition for undergraduate clinical placement sites between nursing schools
-
Local availability of qualified faculty candidates
-
Effect of the local economy on employment