Group interview
The four summary categories identified in the data from the group interview were development of a care plan, nursing diagnoses, nursing outcomes for individuals with dementia and nursing interventions for individuals with dementia.
Development of a nursing care plan
The participants reported that specific concepts are particularly important in relation to cognitive impairment. The participants noted that the lack of knowledge about the healthcare of individuals with dementia and the lack of specific formulations may hinder documentation. One participant said, “In relation to the cognitive part, it is important to have statements, because there are assistants, and that is exactly where there is a lot of negative documentation about patients”. The participants also suggested that care should be documented in a manner that allows relatives and others to understand the content. One participant said, “I have often thought, as I wrote, that others may have access to this, and it is kind of important for me that I write it in such a way that it is okay for others to see”.
The participants noted that having a list of concepts to choose from may make it easier to remember all the information that should be included in the documentation. Specific concepts were preferred when developing a care plan. One participant said, “When I read through the list, I thought that it included so many concrete things. I feel you receive more information in the care plan, and that makes everyone think about it”.
According to the participants, documentation of nursing care for individuals with dementia should focus more on basic psychosocial needs and communication. Concepts related to comfort, attachment, inclusion, interests and identity should be specifically expressed in the care plan. Nurses can then apply greater focus to nursing care to meet psychosocial needs when developing a care plan. By documenting planned and performed nursing care, valuable information can be accessible to collaborating healthcare professionals, regardless of staff availability during a specific shift. The participants stated that receiving important information about individuals with dementia might happen simply by coincidence in clinical practice today. One participant said “we have so many examples of the things that have really worked time after time, but they are not written down”.
Nursing diagnoses for individuals with dementia
The participants mentioned that individuals with dementia experience behaviour changes that are similar to mental illness symptoms. They felt that it was important to distinguish between behavioural changes caused by dementia and those caused by mental illnesses. In particular, they mentioned relevant characteristics or symptoms in individuals with dementia as reduced language function, anxiety, despair, wandering, difficulty with spatial orientation, difficulty communicating different needs and a desire to be at home.
The participants noted that while physical, psychological, social, cultural and spiritual needs are all important for individuals with dementia, psychosocial and communication needs are most prominent. Physical needs are perceived as important for documentation because they may be difficult to communicate. The participants said that symptoms of anxiety often show that basic needs are not being met. When evaluating nursing care, focusing on the underlying causes was perceived as important. One participant described this as “What does she want to do now, why is she upset? Maybe she wants to go to the toilet, maybe she is hungry or thirsty?”
The participants perceived that many of the concepts in the physical needs subset were general concepts, appropriate for all patient groups. Participants noted the importance of basing observations and assessments on the need for protection of comfort, attachment, inclusion, interests and identity. They recommended additional and more specific concepts in the psychosocial needs subset. One participant expressed this as “…Kitwood’s flower. It is often forgotten, despite of the fact that this is where the focus should be. They are in the subset, but in minority compared to basic physical needs”.
There were different views on the concepts related to nursing diagnoses. Some participants thought that the concepts were too specific and needed to be simplified, keeping the list fairly short. Others reported that they found it helpful to have many specific concepts to choose from, especially in relation to nursing diagnoses and implementing relevant interventions. One participant said, for example, “There are a lot of variations around personal hygiene; they could be simplified a bit”. However, another said “I think when you have a list, it is easier to get everything important into the care plan”.
Nursing outcomes for individuals with dementia
The participants thought that when setting goals for nursing care, nurses should think about how an individual with dementia can best experience everyday life, and try to create good moments in everyday life. They thought nurses working with this patient group should try to make patients feel at home. One participant said, “There is something about the feeling of being at home amidst the feeling of chaos”.
The participants said that it is important for goals to be realistic and positively formulated. They believed that improving the situations of individuals with dementia and maintaining their daily life functions is realistic. One participant said, “there are not very many areas that we can improve a lot, a dementia diagnosis will take its course”, but another noted, “we have to maintain and preserve function for as long as possible”.
Nursing interventions for individuals with dementia
The participants suggested that follow-up of individuals with dementia may be inadequate if there is no specific documentation of nursing actions. The participants believed that many of the quotidian nursing interventions are only communicated orally, which means that only a minority of those involved in the patient’s care know about optimal follow-up. One participant said “they need to be performed similarly, the specific elements in the care plan, so that everyone can follow-up through all the shifts, not just the people that know it very well”.
The participants thought it was important to document small things in everyday life for individuals with dementia. They felt that interventions such as receiving a daily newspaper, routinely eating breakfast in the kitchen or in the bedroom and the location of personal equipment are important inclusions in care plans. The participants said that these small tasks are important in meeting the basic physical and psychosocial needs of individuals with dementia. They suggested that such interventions can highlight what is meaningful for each patient, how to comfort them and ensure their identity and/or best include them. One participant recommended that nurses should “be specific in their care plan and write that you can say ‘miss your mother’ if that particularly is reported by the patient, so one might instigate a conversation about the individual’s past”.
The participants believed that interventions that can provide a feeling of safety and security can ameliorate difficult situations, and a positive experience of recognition by the patient can induce feelings of calm. One participant said, “[…]when they turn around they see these faces and then they relax, they look on them as a mother figure. They feel at home because the nurses are caregivers they can trust”. According to the participants, confidence-building interventions can include looking at pictures from home, having a conversation about the past, especially about childhood, or reading a book that the patient appreciates. Another participant said, “Things that helped, I think, were photos, a calendar from where they had spent their childhood. That was so effective, plus she had book of poetry that calmed her very much when we read the poems to her”.
The descriptive interventions in the subset were judged by the participants as being important for providing safety and security for the individual with dementia. The participants felt that specific knowledge of how to manage particular situations involving individuals with dementia is essential. The participants note that planning appropriate interventions often required knowledge about the individual patient. One participant said, “if you look in the care plan at the interventions, you know what to do if a person is very restless and wandering around”.
Participants believed that therapeutic interventions have become so common that they are no longer considered to be treatment and are therefore not documented. They noted that accurate documentation could increase professional focus and involve more staff in the daily care of people with dementia. One participant said, “probably when you have worked with it [dementia] for years, the nice things that one does every day, that really are therapeutic things, are so common that you don’t see them as treatment”.
Some of the participants noted that limit-setting interventions are rarely used in dementia care, though others felt that they are sometimes necessary for special types of dementia diagnoses e.g. frontotemporal dementia, when limits can be reassuring. One participant said “in dementia care there are few limit-setting initiatives, except for special types of dementia”. Another said “because you have a large amount of insecurity, then maybe limits are a little safe too?”
The participants had different opinions of the concepts in the subset associated with nursing interventions. Some thought that the formulations in the nursing interventions subset were too long, while others found the long formulations more intuitive and precise. One participant said “I think that ‘Avoid explanations and questions that appeal to cognition’, is too long. But maybe it is explanatory”. Another said about the same formulation, “I think it is absolutely super. There is something about getting it on the spot”.