The aim of this study was to explore perceptions of resources in everyday life to balance work and private life among home help service nurses. The result indicates that it is of importance to strengthen both individual and organizational resources to promote work-life balance.
Findings
The findings of this study showed that
shift work was a resource in everyday life and was used as a strategy to balance work and private life. This result is partly contradictory to most of the literature that has highlighted the negative effects of shift work, particularly concerning health consequences [
37,
38], but also work-life conflict [
39-
42]. This unexpected result may partly be explained by the salutogenic approach of this study. By turning the health issue around and looking at what brings health and what recourses are central to balance everyday life, instead of what causes disease and conflicts, we are given different answers, different solutions and are able to identify resources of health [
43]. Furthermore, Wayne et al. [
2] conclude that conflict and facilitation are orthogonal constructs; programs that have been used for reducing conflict may not effectively increase facilitation. Relying only on what is known about conflict to make practical recommendations is insufficient. Balance may be a more important target for intervention than the traditional conflict measures [
44].
The experience of work-life balance may also depend on how the working schedules and working times are constructed. The result showed that the variation between evening and morning shifts was experienced in a positive way. Other studies have shown different result than ours. For example, hours worked during the day or at night gave a similar effect on parental time, but hours worked in the evening showed a much larger negative impact on parental time [
45]. Mills and Täht [
46] highlight that the lack of negative effects in their study about partnership and non-standard schedules suggests that previous findings – largely U.S. ones – are not universal. In Western Europe, there is higher protection of workers, higher wages and higher benefits. When organizations focus on interventions on social support, team climate and increased control in the work environment the negative effects of shift work can diminish [
47,
48].
To have the opportunity to work
part time was also seen as a resource in everyday life. The work was spoken of with meaningfulness, but also physically and mentally exhausting, and time for recovery seemed essential. Part-time work offers more opportunities to slow down [
25] and to have
energy and
time to spend in other roles in life. Multiple roles are in general beneficial for the individual and the individual’s health, but are dependent on the number of roles and the time demands of them. Just as multiple roles provide opportunities for success, they also offer risks for failure [
49]. Wayne et al. [
2] highlight the need to focus on the positive consequences of multiple roles and how such positive consequences can be attained. Flexibility has been shown to be a key element that provides opportunities for success for multiple roles [
50] and flexible working hours and the opportunity to work part time seem to promote work-life balance and well-being of employees [
51,
27]. In this study,
working shift and part time seems to create that flexibility to combine work and private life.
Skinner et al. [
42] argue for flexible scheduling and the availability of part-time employment especially for older workers to support their health and well-being. However, a problem part-time nurses may experience in their organizations is limited access to information, advancement opportunities and inflexible scheduling of meetings and education [
52]. Another problem part-time nurses may experience is inferior pension possibilities [
53]. Therefore is important to work-life balance and to healthcare organizations that the organization strives to integrate part-time nurses to permit more successful achievement of each individual [
54].
Having a meaningful job and a supportive work climate contributes to energy, positivity and meaningfulness in life. By identifying work-related resources, the employees’ positive experiences at work and the ability to benefit from positive work-related situations may increase [
55]. The participants in this study describe the positive spillover from positive work-related situations to private life. To feel meaning in your work, to make a difference for someone else seemed essential. Meaningful work has the power to encourage individual growth [
56] and promote health [
17]. When work-life conflicts occur, employees tend to find less meaning in their work [
56]. Munn [
56] concludes that it is essential to consider what creates meaningful work for individuals, how that meaningful work impacts your work-life balance and how work-life balance may be affected by meaningful work.
The physical environment was highlighted in both the work environment,
Having a meaningful work and a supportive work climate, and the home environment,
Making your home your castle, as essential for relaxation and positive interaction with others. Home and work interior designs structure social relationships and affect daily life activities [
57] and should therefore be considered in health promotion work.
Having a family and supporting network is important to manage difficulties as it brings meaning and joy to life. The children, family and next of kin were the most important parts in life, and their well-being and health was seen as essential. Close and meaningful ties to others are an essential feature of what it means to be fully human. A major category of protective factors enabling individuals to overcome the life challenges derive from social relational ties [
58]. Bourne et al. [
59] found in their study that having time for family is the number one issue for employees. Organizations that embrace the whole individual must see to the importance of family-friendly employment practices, for example part-time work and control over work time [
60]. To have a family gives energy, but it also takes energy and time. Work- and private life can be seen as a theoretical system in which the components of work and life interact and are dependent on each another [
56] and a change in one system affects the other systems [
61]. Managers would be wise to create work environments where success on the job reinforces success outside work and vice versa [
59].
Reflecting on life was seen as a resource to balance work and private life in a satisfying way. To reflect on the meaning of life, to have the ability to set boundaries according to values and goals, the participants could easier balance everyday life. To decide what is most important makes it easier to decide how much time and energy to put into each domain and into each role in life. Ryff et al. [
62] showed that women who reported higher levels of environmental mastery showed longer sleep duration and better quality of sleep as well as well-being. The participants in this study highlighted the importance of positive thinking, optimism and self- efficacy which is supported in Yarcheski et al. [
63] study of important predictors of positive health. Furthermore,
Being healthy and taking care of yourself was essential, for example to exercise and be in nature for recovery and energy mobilization. Ryan and Frederick’s [
64] findings show that subjective vitality, defined as one’s conscious experience of possessing energy and aliveness, affects our health state. They also suggest that it is plausible to think that people high in subjective vitality may be more able to mobilize their resources to stave off disease processes or to be more actively participating in health promoting activities. Most studies of work-life balance literature have focused on factors at work and in the organization. There is a shortage of studies that focus on individuals and their internal resources and strategies. To explore differences in the way people balance work and private life is of importance [
2,
65].
Methodological issues
The methodological aspects of credibility, dependability and transferability need to be considered for trustworthiness [
35]. From a credibility perspective, triangulation was used. Individual interviews were conducted, analysed and the ‘preliminary’ themes were presented in focus group interviews for further discussions and validation. The participants were chosen by variation in age, marital status, number of children and age of children to increase the possibility of getting work-life balance illuminated from a variety of aspects. To establish credibility, the text was read several times, analysed separately and discussed by three researchers. The researchers’ background influences a study to some extent. The researchers had different backgrounds and pre-understanding about work-life balance, which was reflected and discussed to guard against researcher bias [
36]. From a dependability perspective, the individual interviews were conducted in a short period of time. The participants answered the same main questions in the individual interviews. New insights on the phenomenon were discussed in the focus group interviews. The transferability is enhanced by descriptions of the participants, the data collection and analysis process. The findings of this study are illustrated by quotes and a selection of the analysis process is shown in Table
1. The findings of the study may be transferred to groups in similar work setting in Sweden, but it is the reader’s decision whether or not the findings are transferable to other contexts [
35]. As this was a qualitative study, the aim was not to generalize but to gain a deeper understanding about the work-life balance phenomenon.
Limitations of the data should be noted. The participants in the study were women, no males chose to participate. Both men and women work in the departments of home help service but the majority is women. A gender perspective was not in focus in this study, but we are aware that the result would probably differ if the participants where a mix of women and men. Another limitation of the data was that the focus on resources, excluded perceptions on conflicts and demands, which may influence the work- life balance. Research on work-life balance with a salutogenic approach is narrow, and further studies are required to compare and complement resources that enhance work-life balance, for example studies that include males and are conducted in different work settings.
The comprehensive approach used in this study, includes both the organization and the individual and may create more favorable long-term outcomes than programs that focus solely on one factor [
66]. The definition of work-life balance by Munn et al. [
56] supports this approach; “Work-life balance is how an individual chooses to prioritize work, family, individual and community responsibilities. How one chooses to prioritize her or his work, family, individual and community responsibilities is in part influenced by the availability and knowledge of work-life initiatives as well as the organizational culture where it may or may not be acceptable to use [such] benefits”. (p.1).
Implications
The result show that it seems favorable to create a supportive work environment which enhances both the individual and organizational resources. To reflect and communicate about values in life, find strategies and possibilities together may create an interface between the individual, the home and the organization to promote work-life balance. As work and private life change at different phases and transitions in life, the implications for work-life balance have to be flexible for the needs depending on the life situation. To create supportive environments for employees to manage their transitions in life would be a good and effective health-promoting strategy. In a study by Skinner et al. [
42] the life course perspective is highlighted in order to understand and manage work-life interactions. Their findings indicate that the importance of diverse caring responsibilities over the life-cycle is recognized in organizational policies and practices. It is important to look at the individual as well as beyond the individual in health-related issues. Health of individuals is not created and lived in isolation, but is the result of an ongoing interaction with their socio-ecological environment [
13,
56]. It is of great interest that workplaces have strategies for work-life balance, offer part-time opportunities and provide a supportive work environment [
67]. Furthermore it is important to realize that “Successful implementation of work-life balance programs requires more than a change in policy; it requires a change in institutional culture and mind-set” ([
68], p.12). Managers in nursing contexts have a great challenge to create flexibility in the workplace, to see the whole person and maintain and strengthen recourses which enhance work-life balance and health of nurses. Employers, who invest in keeping their employees healthy and providing them the flexibility they require to meet their family needs, should be able to realize savings by reducing health costs, employee turnover, absenteeism and having a more committed workforce [
69,
70].