Background
To acquire competencies and clinical skills, it is mandatory for student nurses to be placed in clinical facilities as outlined in the Nursing Act No. 33 of 2005 [
1]. Furthermore, this is a requirement of the South African Nursing Council (SANC), which oversees the training of all categories of student nurses, and ensures safe nursing practices of all nurses [
2]. Under Regulation R425 (the curriculum that was being phased out), the curriculum for first-year student nurses was congested, and comprised many modules. The congestion meant student nurses spent less time with clinical educators, preceptors, and mentors; one of the goals of this contact had been to ensure that students were adequately prepared to deal with death of patients in clinical facilities. Consequently, nursing students find it difficult to cope with deaths of patients because they have not yet been adequately prepared to deal with it, and they lack the ability to adjust psychologically when faced with a patient’s death [
3]. When students start their clinical practice, their roles change, from students to caregivers of dying patients, and they become emotionally affected by the situation, and lack the necessary skills to cope with death and dying [
4]. Student nurses report being afraid and stressed when dealing with death, because they do not know what to do when faced with the death of another person [
5]. The most common emotions of student nurses associated with the death of a patient are reported to be compassion, sadness, and helplessness [
6]. Researchers report that high levels of stress and strong emotions are triggered when nurses care for dying patients [
7]. These strong emotions could encourage students to seek dysfunctional coping strategies, which include behaviour such as drinking alcohol, or even abandoning their studies [
8].
The literature above affirms that the first year of training seems to be an early time to place students in facilities where they will inevitably encounter the death of patients. At that time, students are still fragile, and lack the knowledge and skill necessary to provide end-of-life care. Skills such as effective communication, and ability to cooperate with others, providing emotional support, and compassionate care are key to patient care [
9], and are still lacking in first year student nurses. It is for this reason that students become negatively affected when they encounter the death of a patient. The negative experiences are exacerbated by poor communication with patients and their families, lack of knowledge of what constitutes a good death, inadequate mentorship, and poor support. There is, therefore, a need for development of high-quality mentorship, supervision, and promotion of open communication regarding the emotional challenges involved in delivering end-of-life care [
7]. Against this background, it is proposed that the ideal time to place first-year student nurses in facilities where they are likely to encounter patients dying would be their third and fourth years of study; by that time, students have more experience, and have developed strategies to cope with death, which first-year student nurses have not been able to do yet [
10].
Based on the background, it is evident that first-year student nurses feel unprepared to care for dying patients, and to handle patient death. Understanding the experiences of first-year student nurses in dealing with death and dying of patients could inform how palliative care education can be improved, and how student nurses can be supported better in clinical settings. Little is known about R425 first-year student nurses’ preparedness for taking an active role in caring for patients who are dying, or their ability to manage challenges associated with caring for dying patients and their death. The study, therefore, sought to explore and describe R425 first-year student nurses’ experiences of encountering death of patients during clinical placement. An in-depth understanding of the experiences of R425 first-year student nurses in this situation will provide insight into their emotional responses to such experiences, and student nurses’ need for support, including psychological support. Thereby, the incidence of early termination of training can be prevented, and the gap between the theoretical knowledge offered by a nursing programme and its application in professional practice can be closed. There seems to be a need to review the curriculum for first-year nursing students.
Methods
The researcher adopted a phenomenological approach to explore the lived experiences of first-year student nurses who have to deal with the death and dying of patients. A phenomenological approach is a type of qualitative research that studies individuals’ lived experiences in the world [
11]. A phenomenological approach seeks to obtain indepth, contextualised, open-ended responses from research participants about their views, opinions, feelings, knowledge, and experiences [
12]. The approach was found to be appropriate, because it helped the researcher to understand the experiences of R425 student nurses in dealing with the death of patients [
13]. A qualitative exploratory descriptive and contextual research design was undertaken. This type of design is used when a researcher wishes to connect to the research problem to achievable empirical research [
14], by exploring a topic with limited coverage by the literature. This approach means that participants can contribute enormously to the development of new knowledge [
15].
Study setting
The study was conducted in Gauteng province, South Africa. Gauteng is the smallest province in size, with the largest population and highest number of student nurses in training with the R425 nursing curriculum. The R425 nursing curriculum for first-year student nurses consists of the following modules/subjects: Fundamental nursing science, Ethos and professional practice, General nursing science, Biological and natural science, and Pharmacology and social science. The intention is that the various fields of study are integrated in student nurses’ clinical application. Fundamental nursing science, Ethos and professional practice, General nursing science, Pharmacology and social science are modules that provide knowledge and skills pertaining to patient care, including dealing with death and dying of patients. The academic period of 44 weeks in a calendar year is used to ensure that students are competent in the topics of all these modules [
2].
An accredited public nursing college in Gauteng was selected for this study, because the problem under discussion was first identified at this establishment. The researcher, who is a woman who has five years’ experience of teaching and 16 years’ experience of providing care to patients, was a lecturer at a nursing college, where she facilitated the theoretical component of a module. The relationship between the researcher and participants was, therefore, a lecturer–student relationship. The college has clinical lecturers who facilitate clinical components, and who accompany students during clinical placements to mentor, guide, and support students. The researcher, as the lecturer, therefore, never had encounters with students during their clinical placement. There were in total 400 first-year students, of whom 300 were females and 100 males. The academic year lasts 12 months, from January to mid-December. In these 12 months, students spend six months in clinical facilities to acquire clinical skills competencies, and the other six months at the college, to gain theoretical competencies. In January, when the academic year starts, students are divided into groups, which alternate between clinical work and academic study (the latter broadly termed ‘theory’), so that the large number of trainees can be accommodated in the available space, and an even distribution can be arranged between the two aspects of training, thus, securing equal opportunities to receive all aspects of training across the board, despite the material constraints of available facilities. To acquire competency in clinical skills and hours expected by the SANC, students are placed at hospitals, homes for the aged, hospices, and rehabilitation centres. However, the majority of expected hours are spent in hospitals, and it is during clinical exposure in hospitals that students experience death and dying of patients. In reflection journal reports, all first-year students affirmed having been exposed to death and dying of patients. In these reports, students communicated the burnout and stress they experienced from encountering death and dying of patients in clinical facilities.
Participants
All students were approached in their groups to request that they participate in the study, and the study, its purpose, risks and benefits, and that participation would be voluntary, were explained to them. Participants were selected if they would serve as information-rich cases that contributed to the central focus of the study, hence, a purposive, nonprobability sampling approach was used [
16]. The population comprised first-year student nurses who were registered for the R425 nursing curriculum. Because participation was voluntary, only first-year student nurses who agreed to participate were selected. Initially, from the group of 400 students, only nine students agreed to participate– seven women and two men.
These nine students were interviewed. In this round of interviews, saturation was reached with the fifth participant. In other words, no new information was forthcoming in the interviews with the sixth to ninths participants. The study formed part of a Master’s degree, and both the researcher and her supervisors were satisfied with the data collected. They agreed that the researcher could proceed to report the data in a dissertation, which was examined, approved and accepted. Upon enquiring about submitting a manuscript for publication in mid-October 2012, it was decided that the data was not sufficient for an article. The researcher, therefore, collected data collection from another six participants who agreed to participate. The researcher used the same ethical clearance certificate that had been issued in March 2012, as it was still valid (less than a year had passed), and the title of the research was unchanged.
Therefore, a total of 15 first-year student nurses were interviewed by the researcher. All participants were at least 18 years old, and they signed voluntary consent forms. Inclusion criteria were all first-year student nurses at the chosen nursing college who agreed to participate, and had experienced the death of a patient during clinical placement in hospital wards. Exclusion criteria were student nurses in their second, third and fourth years of study. Participants’ rights to privacy and confidentiality were respected, hence, each participant was assigned a code as a pseudonym. Table
1 provides the demographic information of participants.
Table 1
Demographic information of first-year student nurses who participated in the study
P-A | 24 | M |
P-B | 19 | M |
P-C | 30 | F |
P-D | 20 | F |
P-E | 21 | F |
P-F | 32 | M |
P-G | 23 | M |
P-H | 24 | F |
P-I | 20 | F |
P-J | 21 | F |
P-K | 19 | M |
P-L | 29 | F |
P-M | 22 | M |
P-N | 26 | F |
P-O | 31 | F |
Data collection
Interviews are the most versatile method to collect data in qualitative research. Interviews can be structured, semistructured, or unstructured, and it consists of organised, predetermined open-ended questions that are flexible, and may be modified according to the situation and response. This study used unstructured interviews to collect data. It allowed participants to openly reply to questions related to the topic. An interview is a subjective, detailed and direct verbal method used to elicit detailed narratives from participants [
12]. The unstructured questionnaire was developed by the researchers and had not been used before. All participants agreed to be interviewed in the language used for teaching and learning, which is English. The researcher reassured participants that their rights, well-being and safety would take precedence over research objectives. The researcher requested permission from participants to audio record the interviews, and all participants agreed. Participants were interviewed at different dates and times, as decided by the participants. The first nine participants were interviewed between 15 January 2012 and 3 September 2012. The second round of interviews, with six participants, took place between mid-October 2012 and midDecember 2012, using the very same ethical clearance, as it was still valid. The same procedure was followed. No new information was obtained from the six participants who were interviewed in the second round.
Interviews were in vacant classrooms; a ‘Do not disturb’ sign was placed outside the venues. The researcher did not rush the interviews, and arrived 30 min before the scheduled time to make the necessary preparations, and set aside an hour after the interviews to record fieldnotes. In total three hours was allocated overall per participant to complete the interview. The researcher ensured that the interviews were conducted in a stress-free and unhurried fashion. Participants had been contacted seven days before the interviews to confirm the location and the interviewee’s commitment to attend the interview at the venue at the time agreed upon, as well as to give interviewees an opportunity to ask questions about concerns they might have. On the day before the scheduled interview, the researcher checked the audio recorder to ensure that it was fully functional. During the interview, the researcher did not face the interviewee directly, as this could have been seen as confrontational. The researcher took pains to build rapport with participants by explaining the purpose of the study, how long the interview would take, what the data would be used for, that confidentiality would be guaranteed, and that participants were free to withdraw from the interview at any time without facing penalties.
The following questions was asked unambiguously and in a neutral tone: How did you experience dealing with death of a patient during clinical placement?[AA]. Participants were encouraged to report their experiences and encounters, the researcher avoided interrupting. The researcher made use of the following probing questions to achieve better understanding and greater clarity: Have you only had to deal with one patient’s death/dying in your clinical experience? Were there differences between the first and subsequent experiences? Explain [AA]. In addition, the researcher interpolated with the following questions: What support did you get in the ward? How did you feel? What do you think could have been done to relieve the situation? [AA]. The researcher made use of communication skills such as nodding, reflection (i.e., pausing thoughtfully) and maintaining eye contact, and recorded fieldnotes relating to non-verbal communication, such as physical appearance, manner of speaking, style of interaction and emotional reactions. Interviews lasted between 30 and 50 min; no interview exceeded one hour.
Data analysis
Content analysis was used to analyse data. During the first round of data collection from the nine participants, a co-coder was not used, because the researcher was working with her supervisors to complete a dissertation. Themes and subthemes that were identified were confirmed by a supervisor, and were subsequently recorded and accepted as the final themes and subthemes of the dissertation. Content data analysis assisted the researcher to extract essential meanings of the topic from the recorded data, separate the meanings into constituent concepts, then arrange them into themes and subthemes [
17]. The following steps of content analysis suggested by Creswell and Creswell [
18] were used.
Transcribe interviews
The researcher listened to the audio recording and transcribed and documented the data. A separate file was created for each participant. Every interview was documented separately in numerical order with a front sheet reflecting the date, location and time of the particular interview, as well as the participant’s code number. Flavours and behaviours expressed in participants’ words, facial expressions, gestures and reactions generally were captured. To avoid the possibility of disturbing the flow of the interview and, therefore, a participant’s authenticity, notes were recorded immediately after the interview by the researcher, in the participant’s presence, and are duly reflected in the researcher’s analytical memos.
Organise, order and store data
Details of time, location and attendant comments were recorded on all transcripts and fieldnotes. Data were recorded, cross-checked and labelled. All materials and files were stored in a locked closet to ensure safety and security. At first, horizontal pass was used for the data analysis, because it is more holistic. Data was read, and themes, emotions and surprises were considered. Reflective and in-depth reading of the data was done to find supportive evidence for themes. Data was reread to identify elements that might have been overlooked. Then, the researchers searched for possible alternative meanings and attempted to link discrepancies.
Listen to and read collected data
An analytical style was used to reflect on each transcript, search for and record significant statements, then deleting repetitive and overlapping statements so that only invariant constituents of the phenomenon remained, which were organised into themes. Verbatim quotes from the data were included to capture the texture of the experience as recounted by the participants. Finally, a description of the meanings of the experience was developed.
Code and categorise
Coding was used to explore the data and single out words used by participants, to prevent the researcher’s own frame of reference/perceptions and ideas being imposed on the data. The researchers resorted to open coding, which entailed labelling specific pieces of data.
Build themes
Researcher started with a mass of codes that were reduced until each one represented a specific concept. Coding was done paragraph by paragraph. The researcher took care to avoid imposing preconceptions and, instead, deferring rigorously to ideas emerging from analysis of the data provided by participants. Each note in a transcript was read and reread, observations and experiences were recalled, and the audio recordings were replayed to ensure familiarity with the information disclosed by participants. Tone and emphasis were gauged from listening to audio-recorded interview data. The researcher made use of data reduction to reduce the volume and thereby reducing list of themes.
Themes and subthemes were identified and presented in a cohesive manner, and interpreted to produce findings. After a second round of data collection, which was not part of the original dissertation, the researcher involved a co-coder in the data analysis, because, at that time, the researcher was no longer registered for a Master’s degree, and a co-coder could ensure that bias was avoided. Furthermore, ideally, coding should be performed by at least two researchers, especially at the beginning of the coding process. Both the researcher and the co-coder applied content analysis, following the same process as explained above; however, the co-coder analysed the data independently. The researcher and co-coder discussed the themes they had identified. There were similarities in the themes and subthemes, and one subtheme about which the researcher and co-coder disagreed. During an online meeting on 10 April 2013, they engaged in deliberations and reached consensus on the final themes and subthemes on the same day.
Trustworthiness
Five testing criteria were observed: credibility, dependability, confirmability, transferability, and authenticity [
11]. Credibility was attained through accurate identification and description of participants, prolonged engagement with participants, persistent observation throughout the data collection process, recording fieldnotes, member checking, triangulation, and verbatim transcription of interviews. Dependability was attained through description and application of the research methodology, providing an audit trial, and involving a co-coder during analysis of data. Confirmability was attained by ensuring that researcher bias, motivation, or interest did not shape the findings– this step involved doing bracketing and triangulation, and involving a co-coder. Transferability was attained through thick descriptions of the research methodology, and triangulation. Authenticity was attained by ensuring that participants who provided rich information pertaining to the topic were selected. During reporting of the findings, the researcher ensured that the report represents only the feelings of participants, not the views nor feelings of a researcher.
Discussion
The first theme, knowledge, emphasises that, for a person to perform an activity effectively and efficiently, they must be knowledgeable about what to do and how to do it. Without knowledge, the performance of an activity will yield negative results. It is important that people who are knowledgeable transfer knowledge to those who lack knowledge [
29]. Education and training must involve senior healthcare professionals engaging in planning and coordinating teaching activities, developing clinical training on the job, and supervision, until a student is competent to perform a job on their own. Senior professionals, such as lecturers, facilitators and clinical professionals in the wards, have to provide students with knowledge of dealing with the death of patients, because knowledge is key in safe provision of care [
33]. However, it is evident that student nurses in this study did not have knowledge and did not receive guidance. The conclusion we can draw is that students were not adequately prepared to deal with the death of patients. Student nurses are often placed in the wards with limited training and inadequate knowledge of how to deal with death, and this compromises their well-being and the quality of care [
13], which poses a serious challenge for students. In addition to the negative subthemes related to knowledge, the subtheme of empowerment supports the notion that experiencing something unknown can teach a person to become a better being. It is through experience that one develops knowledge, skills and understanding of how to react in a certain situation, and how to deal with problems [
32].
The second theme, psychological trauma, explains the overwhelming impact of dealing with death of a patient, hence, the emergence of the subthemes of terrified, stressed and insomnia. Dealing with the death of a patient can cause feelings of compassion, sadness, and helplessness [
26]. Because of their unpreparedness, the consequences of a patient dying were severe for student nurses. The reason why student nurses were more affected than senior professionals, is because they experienced death of patients more often than senior staff, at an early stage of their training when they had just joined the profession, and were still unsure of how to handle patients [
8]. It is for this reason that students have to undergo extensive training before they are exposed to patients dying.
The third theme, low self-esteem, refers to a loss of self-value or self-worth, hence, the subthemes of feeling worthless, feeling of not belonging, and loss of confidence. Student nurses, due to their inability to adequately manage the death of a patient, had low self-esteem. People with low selfesteem have extreme self-criticism, think badly of themselves, are extremely critical of themselves, downplay their positive qualities, and judge themselves as inferior [
34]. Student nurses felt useless when a patient died while in their care and, furthermore, felt a sense of not belonging to the nursing profession. Students blamed themselves for deaths because, in their view, if they had had adequate knowledge and expertise to handle a dying patient, they might have saved the patient’s life through provision of better care.
The fourth theme, nutritional disorder, emphasises the negative effect of dealing with the death of a patient on student nurses. They could not eat, lost weight and experienced nutritional deficiencies. There is a correlation between appetite and exposure to death. People who encounter the death of someone have lower levels of appetite, are at risk of significant weight loss, and might even need medical treatment to cure the disorder [
35]. It is, therefore, understandable that student nurses of this study presented with nutritional disorder.
Because of the qualitative nature of the study, the findings cannot be generalised to other colleges. Therefore, a limitation of the study is that that it was confined to a one nursing college in one province of the country, which means that the experiences of R425 first-year student nurses in nursing colleges in other provinces of the country are unknown. However, the findings of the study could be applicable to other settings in South Africa, as the themes discussed are universal issues, and could be applied to improve the ability of R425 first-year student nurses to deal with the death of patients. Furthermore, the research was conducted in a nursing college in the public sector. Private nursing colleges and nursing schools were excluded, and experiences of first-year student nurses in those institutions are still unknown.
The study makes the following recommendations.
Nursing practice
Clinical professionals should endeavour to adopt an enthusiastic attitude for mentoring student nurses, especially vulnerable first-year student nurses. Such an attitude will assist student nurses to be competent in their delivery of quality service to patients, and it will boost their self-esteem and morale, thus, enabling them to enjoy the nursing profession. In addition to mentoring, there is, furthermore, a need for student nurses to undergo regular in-service training on dealing with the death of patients. In addition, it is recommended that the Department of Health employs more psychologists and counsellors who can provide counseling, de-briefing, and emotional support to counter the traumatising effects experienced by student nurses after dealing with death of patients.
Nursing education
Clinical outcomes envisaged for first-year student nurses need to be revised with a view to ensuring that procedures, such as dealing with death, are deferred until students have gained more knowledge, skills, and experience, so that they can deal with patients’ deaths. Furthermore, clinical facilities need to have access to full-time clinical preceptors and mentors who can guide and support students throughout their studies.
Nursing research
It is recommended that studies on this topic are undertaken at other nursing colleges of the province, private nursing colleges and nursing schools. These studies will assist in determining if experiences are similar, whether there are different strategies to empower students to deal with patient death, and to broaden the research under review.
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