Nurses’ clinical competency and its correlates: before and during the COVID-19 outbreak

The COVID-19 disease appeared in Wuhan, China in December 2019 and spread rapidly to other Chinese regions and countries [1]; This disease caused many challenges in various people, both patients and other people, and caused a wave of panic among health workers [2‐4]. Iran is one of the first ten countries contaminated by this disease [5]. These conditions highlighted the need for proper response of medical staff and hospitals to incidents caused by crises [6, 7]. On the other hand, attention to risk assessment and analysis of the type of health care should be considered [8‐10].

The high prevalence of SARS-Cov-2 indicates the importance of clinical competency among health professionals [11]. Studies suggest that nurses are unready, shocked, and confused in emergency situations [12]; therefore, it is important to increase their clinical competency. Clinical competence is one of the important components of nursing care, which has received more attention from health managers [13‐15]. Nurses’ clinical competency is a significant issue in various medical fields, with several factors having roles in paying attention to clinical competence among nurses, including rapid changes in healthcare systems, the need to provide safe and cost-effective services, improvement of the level of community health awareness, expectations for receiving higher quality services, and the desire of health organizations to use competent health workforce. Clinical competency includes moral and value dimensions and represents science and skill; honesty, accuracy, communication skills, and adaptability are the main indicators of professional competence [16, 17].

Clinical competence is to use technical and communication skills, knowledge, clinical reasoning, emotions and values ​​in clinical settings. It also refers to the ability to carry out professional functions effectively in the area of practice [18‐20]. The World Health Organization (WHO) refers to providing quality health services at different levels [21], and clinical competence has been an important factor in patients’ surgical results, safety, and satisfaction [22]. According to research, an increase in clinical competence increases patient satisfaction [23], and it has a relationship with critical thinking and the level of organizational commitment [24, 25]. Individual and organizational factors affecting nurses’ competences include knowledge and skill, observance of professional ethics, respectful interaction with colleagues, work experience, appropriate communication, interest in the profession and responsibility, educational and clinical setting, and an efficient educational system [26]. Najafi et al. (2022) considered work experience, age, clinical experience in the current ward, higher education level, work while studying, and emotional intelligence as the personal factors affecting nurses’ clinical competences. They found that the environmental-organizational factors, identification of patients' culture and provision of care based on their culture, job satisfaction and consultation with colleagues were effective on nurses’ clinical competences [19]. However, clinical competence may change in emergency situations and crises. The impact of COVID-19 on educational processes, curriculum, and medical education programs has been identified, which can affect competency in care [27].

The COVID-19 outbreak led to a public health emergency of international concern and mainly affected healthcare workers, particularly nurses. Studies reported many mental disorders in healthcare workers and nurses working in high-risk settings, such as anxiety, social problems [28], posttraumatic stress [29], anger, mental health problems [30, 31] and burnout [32], which in turn affected clinical practice and competence among nurses. The COVID-19 pandemic challenged frontline nurses’ personal and professional lives; they were at risk of the COVID-19 disease due to daily nursing care and direct contact with patients, underwent heavy workload, and faced problems in their daily lives [33, 34]. A study in China indicated that nurses perceived the knowledge of COVID-19 well, but most of them lacked work experience in isolation and coronavirus wards, which in turn affected their clinical competences [35]. Since nursing competence plays an important role in the quality of nursing services, particularly in crises, it is crucial to evaluate clinical competency and its correlates during the COVID-19 pandemic. Healthcare systems can use such evaluations to increase their awareness because these evaluations present useful information to address gaps in knowledge and skills and help nurses provide better and more comprehensive care during pandemics. Therefore, the present study aimed to investigate nurses’ professional competences and their correlates before and during the COVID-19 pandemic in order to gain a better insight into the factors affecting the professional competencies of nurses in crises in order to increase it.

The samples before the COVID-19 outbreak included 260 nurses with a mean age of 32.98 ± 6.13 years. Most of them were female (n = 214, 82.3%), married (n = 221, 85.0%), employed (n = 157, 60.3%), had a bachelor's degree in nursing (n = 235, 90.4%), rotating shifts (236, 90.8%), and 5–10 years of work experience (122, 46.9%). The samples during the COVID-19 outbreak included 246 nurses with a mean age of 35.85 ± 7.68 years. Most of them were female (n = 166, 67.5%), married (n = 183, 74.4%), employed (n = 134, 54.5%), had a bachelor's degree in nursing (n = 211, 85.8%), rotating shifts (203, 82.5%), and 31–60 h of overtime per month (95, 38.7%) (Table 1).

The mean scores of nurses’ clinical competency before and during the COVID-19 were 156.97 ± 31.40 and 161.97 ± 31.56, respectively, with clinical care and professional development subscales receiving the highest and lowest scores. The interpersonal relationships (p = 0.03) and desire for research/critical thinking (p = 0.01) scores were significantly lower before the COVID-19 outbreak than during the COVID-19 outbreak. The nurses' total clinical competency scores did not change significantly before and during the COVID-19 outbreak (p > 0.05) (Table 2). Before the COVID-19 outbreak, 11.9% had low, 52.7% had moderate, and 35.4% had high level of clinical competency, while during the COVID-19 outbreak, 5.7% had low, 52% had moderate, and 42.3% had high level of clinical competency (χ² = 5.66, p = 0.01) (Fig. 1).

We found no significant difference in demographic characteristics and clinical competency before the COVID-19 outbreak, while age and work experience had a significant association with clinical competency during the COVID-19 outbreak (p = 0.009) (Table 1). We used multiple regression with backward method for further analysis and included all variables with p-value < 0.3 in the multivariate regression model. The results indicated a relationship between shift type and clinical competency before the COVID-19 outbreak, as well as between work experience and clinical competency during the COVID-19 outbreak (Table 3).

The present study aimed to investigate nurses’ professional competency and its correlates before and during the COVID-19 pandemic. The study results indicated no significant difference in the total scores of nurses’ clinical competence before and during the COVID-19 epidemic and nurses received moderate clinical competence in both situations. Ahmadi et al. (2022) supported our results and reported nurses’ moderate clinical competence in the COVID-19 wards [21], but Alan et al. (2022) in Turkey found that nurses’ professional competences in the COVID-19 wards were above the average level [39]. Different results may be due to the different research settings, hospital conditions, nurses’ working conditions in the wards, and managers’ supports from nurses in different dimensions during the epidemic.

Faraji et al. (2019) [40] and Jalali et al. (2019) [41], as well as Kalantary et al. (2016) [42] reported a high level of clinical competence among Iranian nurses working in intensive care units. Kajander-Unkuri et al. (2014) revealed good level of the clinical competence in newly graduated nursing students [43], but these studies were not consistent with the present study. Nurses’ low clinical competence in our study may be due to their problems during the COVID-19 epidemic and their lack of time to acquire professional skills to care for these patients [44].

Low clinical competence among nurses working in the COVID-19 wards can be due to stressful working conditions, high patient mortality rates, and the need to have high skills. Labrague et al. (2021) reported an association between fears of COVID-19, decreased job satisfaction, and increased psychological distress. They mentioned a high level of fear of COVID-19 among nurses, who were not full-time and did not attend COVID-19 training courses. Labrague argued that nurses working in COVID-19 wards were at a higher risk of infection than the general population, so they were more afraid of transmitting the disease to their family members and friends. An increase in the number of admitted patients, social distancing, and quarantine might exacerbate this condition and affected clinical skills [45].

An important point in our study was that we found no difference in nurses’ clinical competences before and after the COVID-19 epidemic and their clinical competences did not decrease during the COVID-19 outbreak. This result suggests that nurses do their best to take care of patients even in critical conditions. Jang and Cho (2022) reported disaster nursing competencies correlated with age, nursing career, compassion satisfaction, and secondary traumatic stress [46]. Arshadi Bostanabad et al. (2022) reported clinical competency has been tied to nurse health and quality of care [47]. The review of the literature showed that although some studies have mentioned the clinical qualifications of nurses in the COVID-19 epidemic, no comparison has been made with before the crisis of the COVID-19, so there is a need for further investigation in this regard.

Our results indicated that the subscales of clinical care and professional development received the highest and lowest scores, respectively. The scores of interpersonal relationships and desire for research/critical thinking before the COVID-19 outbreak were significantly lower than that during the COVID-19 outbreak. Ahmadi et al. (2022) and Saadati et al. (2018) supported our results [21, 48]. Therefore, the ability to become empowered in clinical care was very important from nurses’ perspectives, but their low scores of professional developments indicate that they must become empowered in other dimensions, particularly during the epidemics and crises because they spend most of their time taking care of patients and ignore other areas.

However, Fotohi et al. (2019) did not confirm our results because personal management and practical competence, and desire for research received the highest and lowest scores in their study [49]. Kalantary et al. (2016) did not support our study and reported that the quality assurance and occupational and organizational duties had the lowest and highest scores, respectively [42]. They did not conduct their study during the COVID-19 pandemic that might have a positive effect on nurses’ practices, so the nurses participating in the present study focused on clinical care more. Another reason for different results is that nurses may set different priorities based on their positions, type of hospital, type of management governing their workplaces and the wards where they are working.

The study results showed an association between shift type and clinical competence before the COVID-19 outbreak, as well as between work experience and clinical competence during the COVID-19 outbreak. Keshavarzi et al. (2021) demonstrated that the type of shift work had a significant relationship with nurses’ overall clinical skills in neonatal intensive care units [50] (36). Arshadi Bostanabad et al. (2022) found a positive and significant relationship between the clinical competence and work experience of the nurses working in the intensive care unit who cared for patients with COVID-19 [51]. Faraji et al. (2019) also indicated a significant relationship between work experience and clinical competence [40]. Manoochehri et al. (2015) studied the clinical competence among nurses working in the hospitals affiliated to Hormozgan University of Medical Sciences in southern Iran and reported that experienced nurses were more clinically competent than novice nurses [52]. Liou et al. (2013) revealed that work experience increased clinical competence [53]; Istomina et al. (2011) believed that nurses’ experience and training led to their professional developments, strengthened their learning, and increased their skills [54]. Blomberg et al. (2019) demonstrated that work experience insured development of clinical competency [55]. When allocating patients with sensitive conditions in different wards, including COVID-19, nurse managers must remember that nurses with more work experiences will be more clinically competent.

However, Bahreini et al. (2011) reported no significant relationship between work experience and clinical competence [56]. As studies on the COVID-19 are limited, further studies are necessary to determine the correlation between work experience and clinical competence during the COVID-19 outbreak. Qualitative studies with the aim of discovering the roots of unexpected results can be useful.

According to the study results, work experience can be one of the factors influencing the clinical competence among nurses. Nursing as a clinical discipline is developing and nurses are key members in various settings. Nurses must maintain their professional competences and evaluate and prioritize their clinical competence indicators to improve the healthcare system. Evaluation of clinical competence is particularly important in critical situations, which can improve patients’ condition. Therefore, we suggest policymakers and nurse managers recognizing and increasing nurses’ clinical competences, particularly in critical situations so that they can provide more correct and effective care to the patients. Future studies should focus on the recognition of factors and critical conditions affecting the clinical competence of nurses.