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Augmented Reality für das Wundmanagement: Hands-Free Service Innovation mittels Datenbrillen

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Systematische Entwicklung von Dienstleistungsinnovationen

Part of the book series: Informationsmanagement und digitale Transformation ((INDITR))

Zusammenfassung

Gesundheitsfachkräfte benötigen während ihrer täglichen Arbeit regelmäßig Zugang zu Informationssystemen. Vorhandene Smart Devices wie Smartphones und Tablets sind jedoch während der Pflege nur schwer zu bedienen, da das Pflegepersonal während der Arbeit beide Hände benötigt. Unter Verwendung von gestaltungsorientierten Forschungsansätzen mit ethnographischer Feldforschung und Prototypentests mit Fokusgruppen identifizierten wir Augmented Reality (AR) basierte Datenbrillen-Anwendungen als vielversprechend für Dienstleistungsinnovationen im Gesundheitswesen. Der im Folgenden beschriebene Datenbrillen-Prototyp unterstützt medizinisches Fachpersonal bei der Wundbehandlung, indem er ihnen erlaubt, Prozeduren freihändig, direkt während der Durchführung zu dokumentieren. Darüber hinaus untersuchen wir die Verwendung von audiobasierter und physischer Interaktion mit der Datenbrille in einem within-subject Experiment.

Healthcare professionals regularly require access to information systems throughout their daily work. However, existing smart devices like smartphones and tablets are difficult to use at the point of care, because health care professionals require both hands during their work. Following a design science research approach including ethnographic fieldwork and prototype tests with focus groups, we find that AR smart glass applications offer potential for service innovation in the healthcare sector. Our smart glass prototype supports healthcare professionals during wound treatment by allowing them to document procedures hands-free while performing them. Furthermore, we investigate the use of audio-based and physical interaction with the smart glasses in a within-subjects design experiment.

Das Forschungsprojekt ARinFLEX wurde mit Mitteln des Bundesministeriums für Bildung und Forschung (BMBF) gefördert (Förderkennzeichen: 02K14A080).

Dieses Kapitel basiert auf der bereits von Klinker et al. (2019) durchgeführten Studie zu Digitaler Transformation im Gesundheitswesen.

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Notes

  1. 1.

    In diesem Kapitel wird durchgehend die grammatikalisch weibliche Bezeichnung verwendet. Damit sind alle Geschlechter gemeint.

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Klinker, K., Przybilla, L., Wiesche, M., Krcmar, H. (2021). Augmented Reality für das Wundmanagement: Hands-Free Service Innovation mittels Datenbrillen. In: Wiesche, M., Welpe, I.M., Remmers, H., Krcmar, H. (eds) Systematische Entwicklung von Dienstleistungsinnovationen . Informationsmanagement und digitale Transformation. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-31768-3_16

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