Background
Nurses working in haemodialysis wards are often confronted with diverse ethical issues, particularly unexpected ethical problems, or dilemmas related to emerging high-biomedical technology. For instance, some patients may receive epochal treatment to prolong life with kidney replacement therapy or newly advanced biomedical information and technologies. However, this can cause unforeseen ethical problems related to futile care [
1,
2], unwanted kidney donations due to social pressure [
3], inequality in kidney transplants [
4], and escalation in conflicts regarding the best treatment decision among patients, their families, and healthcare professionals [
5,
6].
For nurses working in haemodialysis wards, it is further emphasized that they should play the role of moral agents that advocate human dignity and, simultaneously, recommend nursing perspectives based on ethical principles and norms [
7,
8]. However, while resolving ethical issues, several nurses may fail to put their ethical beliefs into action due to their organizations’ situational constraints. Situational constraints in an organization include limitations in objective resources and those posed by the organizational climate, such as unethical leadership or hierarchical atmospheres, named ethical climate [
9,
10].
Ethical climate is defined as a shared perception within the organization of what is ethically correct behaviour and how to deal with ethical issues to provide the basis and direction of members’ ethical behaviour [
11]. Olson [
11], a nursing scholar who addressed ethical climate in the healthcare context, analysed it as an ethical concept that reflected the ethical attributes of a hospital’s atmosphere. The ultimate goal of healthcare in hospital environments, unlike enterprises, was to protect and promote the physical and psychological well-being of human beings, rather than maximize productivity or profit. It has been reported that ethical climate influenced personal ethical standards for what nurses should do when faced with ethical problems and helped them identify ethical issues within their organization [
9,
12]. Previous studies showed that when nurses were optimistic regarding the ethical climate of their organization, they trusted the ethical decisions of the organization, leaders, or other members [
10,
13]. Consequently, nurses experienced less moral distress that resulted from organizational or situational factors [
9,
13].
Moral distress refers to painful feelings or extreme psychological discomfort experienced by nurses in situations where they know the right things to perform, yet are forced to do the opposite of their ethical beliefs due to situational constraints, such as adverse ethical climates in hospitals or limitations of resources or nursing personnel [
14]. When moral distress is not resolved and experienced repeatedly, nurses could experience psychological discomfort or symptoms, such as depression, powerlessness, headache, or hypertension [
12,
13]. A recent systematic review on moral distress among nurses showed that numerous nurses experienced a moderate level of moral distress and were unable to cope well, which damaged their sustainability [
15,
16]. Such distressful experiences that involve ethical issues threaten nurses’ professional commitment, and many consider changing their jobs or resigning [
10,
17].
Meanwhile, moral sensitivity is significantly related to job engagement among professionals who have personally high ethical standards [
9,
12]. Nurses are trained to be ethically sensitive and deliver nursing care that aligns with vulnerable people’s appeal through nursing education and self-reflection [
18]. Nurses’ moral sensitivity is essential for achieving professional values that determine the maintenance of their careers. In recent qualitative studies, nurses who were sensitive to ethical issues felt distressed when compelled to compromise ethical beliefs and professional ethics in unethical situations, which ultimately hindered job continuity [
13,
19]. Given the previous evidence, it is necessary to identify moral sensitivity as one of the influencing factors for turnover among nurses.
When faced with ethical problems, haemodialysis nurses may experience moral distress or uncertainty resulting from their organization’s ambiguous ethical standards [
20,
21] or insufficient time and personnel to care for their patients, respectively [
22,
23]. Moreover, repeated ethical difficulties may give rise to their professional and ethical integrity being at stake [
21], and eventually lead to turnover intention [
9,
13]. In other words, it was found that haemodialysis nurses could face myriad ethical problems that could threaten the continuity of their work. Although recent studies analysed factors that influenced turnover in haemodialysis nurses [
24,
25], to the best of our knowledge, limited studies have considered ethical factors as threats to turnover intention. Given the context of the haemodialysis ward, where various ethical conflicts can occur, it is crucial to identify ethical factors that could affect turnover intention among haemodialysis nurses. Therefore, the purpose of this study was to identify the relationship between ethical factors (ethical climate, moral distress, and moral sensitivity) and turnover intention and their impact on turnover intention among haemodialysis nurses.
Discussion
In this study, moral distress caused by physician practice was a significant factor in turnover intention among haemodialysis nurses. It was challenging to compare this finding with previous results since studies on the impact of moral distress on turnover among nurses reported a single continuum [
38,
39] or used different instruments to assess moral distress [
40,
41]. Nevertheless, some findings were comparable and consistent with ours, which reported that nurses felt ethically distressed when they could not take the right action due to lack of authority, even though they perceived inappropriate ethical behaviours or attitudes by physicians toward patients [
10,
13,
29]. Furthermore, the nursing environment was dominated by medical paternalism and hierarchism in South Korea, which led numerous nurses to consider changing or leaving their job [
13,
29]. In cultural contexts or hierarchical power structures similar to that of hospitals in South Korea, medical paternalism gave rise to moral distress among nurses in Taiwan [
42] and Iran [
43] or hindered their professional commitment in China [
44]. Moral distress and professional commitment among nurses are well-known factors that majorly contribute to turnover.
According to Fischer Grönlund et al. [
23], haemodialysis nurses sometimes differed from physicians’ treatment plans since they strived to advocate following patients’ perspectives and focused on patients’ narratives. For instance, therapeutic relationships between patients and nurses have gradually advanced in haemodialysis wards. Good nursing care can be achieved by person-centred care [
45]; in the 3–4 hours during haemodialysis, nurses are able to attentively listen to unique stories from individual patients. Furthermore, most patients visit the haemodialysis room regularly for a long time, such as once or more every week for several years [
46,
47]. However, nurses cannot appropriately participate in the treatment decision-making process. Haemodialysis nurses can feel psychological discomfort, such as powerlessness, helplessness, or despair, regarding the physicians’ unethical actions that threaten their nursing values to advocate for the patients [
25,
48]. In previous studies, diminished nursing values were found to impede professional commitment and cause turnover intention [
49,
50]. Although many quantitative studies focused on the association between moral distress and turnover intention in nursing, further qualitative studies should explore the essence of turnover intention in situations where nurses were confronted with moral distress that resulted from physician practice.
Our findings support previous studies that showed that turnover intention was negatively associated with nurses’ perceptions of ethical climate [
51,
52]. Particularly, a negative perception of the hospital’s ethical climate influenced turnover intention among haemodialysis nurses. This could be explained by the person–environment fit model [
53], related to the fit between the person and environment, that suggests environmental factors could potentially impact employee turnover. A higher person-environment fit promotes an employee’s work state and establishes the primary premise and management foundation for building trustworthiness between employees and the organization [
54]. Therefore, considering work environments in nursing, nurses reported the changing hospitals’ unethical attitude as the primary agenda for a safe and healthy work environment [
9,
17]. According to research on ethical conflicts, nurses highlighted concerns, such as the hospital management viewing their patients as “customers” who could produce economic benefits, as well as hospitals’ punitive actions towards courageous ethical behaviours, such as providing negative feedback on nurses’ whistle-blowing [
13]. Inadequate organizational attitudes and behaviours have been identified as factors that contribute to demoralization among haemodialysis nurses and can impact the quality of nursing care [
23,
55].
In contrast, a recent scoping review on turnover among nurses summarized that nurses perceived their work environment as ethical; however, most included articles originated from Western countries, such as the United States or the United Kingdom [
52]. Since cultural and individual contexts can significantly influence the ethical climate perceived by nurses, a further literature reviews on the association between ethical climate and turnover intention are required to integrate findings from diverse cultural backgrounds.
Another significant factor that influenced turnover intention among haemodialysis nurses was the perception of nurse managers’ ethical attitudes and behaviours. This finding was consistent with those of previous studies on nurses in other care settings [
52,
56]. This consistent phenomenon can be explained by the social learning theory— according to which the followers copied the behaviours of their leader, who showed normative and trustworthy behaviours with reliable and ethical standards. Establishing clear ethical standards for leaders involves promoting normatively appropriate conduct through role modelling and interpersonal relationships. Managers’ ethical attitudes and behaviours can encourage employees to be more devoted to their companies by fostering a positive ethical climate. This leads employees ready to counsel ethical concerns with their manager and decreases their withdrawal condition [
57]. A recent qualitative study on moral injury among haemodialysis nurses [
48] showed that nurses emphasized the need for managers to discuss ethical concerns and establish imperatives. When confronted with ethical situations, unsupportive leaders could result in moral injury among nurses, resulting in an escalation of their psychological discomfort, including moral distress, leading to them considering leaving. In contrast, managerial ability, leadership, and support of nurses were not significantly associated with turnover among haemodialysis nurses [
55]. Further studies should identify the impact of nurse leaders’ ethical attitudes and behaviours or ethical leadership on turnover intention among haemodialysis nurses and explore in-depth the experiences of how nurses perceive their nurse leaders’ role in ethical situations.
Meanwhile, there was no correlation between turnover intention and moral sensitivity. Nevertheless, our study’s hypothesis was based on previous evidence. For instance, nurses with higher moral sensitivity had significantly higher job stress and anxiety, which threatened job engagement and caused turnover [
58]. Moreover, Ohnishi et al. [
59] insisted that it was essential to prevent nurses with high moral sensitivity from burnout or turnover. Further research is required to verify the relationship between moral sensitivity and turnover in various work environments and to clarify the impact of high moral sensitivity on turnover among nurses.
Implications
This study had several strengths. First, our study verified ethical climate and moral distress as factors that contributed to turnover intention in the context of haemodialysis nursing. Empirically, threatening nurses’ moral integrity was confirmed as a cause of turnover intention among haemodialysis nurses in their professional careers. Second, the main factor that influenced turnover intention was identified to gain insights into haemodialysis nurses’ moral distress, which resulted from ethically inappropriate physician practice. Third, our study highlights the adverse outcomes resulting from a vulnerable work environment where a hospitals’ and the managers’ ethical attitudes and behaviours are perceived as unethical. In this regard, hospitals and nurse managers should improve their ethical climate to motivate nurses to value their work and improve job retention and positive contributions to patient outcomes. Finally, our findings can serve as ideas or strategies to establish an ethics program or research or nursing management system to alleviate haemodialysis nurses’ moral distress, which can contribute to reducing turnover.
Limitations
Our study had some limitations. First, convenience sampling was employed, resulting in weak generalizability. However, our data were collected from diverse work environments due to the limited number of nurses who worked in each hospitals’ haemodialysis unit [
26]. Second, most participants were female since male Korean nurses accounted for only 5.1% of registered nurses in 2019 [
26], implying that gender equity and gender differences may not be accurately represented. Further research is required to illuminate ethical factors related to turnover intention among male nurses and achieve gender equity based on standards, such as the Sex and Gender Equity in Research (SAGER) guidelines [
60]. Third, data were obtained using self-report questionnaires. Some participants may have underreported their responses to moral distress since they may be targeted by their hospitals through disadvantaged feedback grounds of defaming their organizations. Some nurses were reluctant to join the research on ethical issues in their hospitals in other studies [
13]. However, this concern can be reduced by employing psychometrically sound measures [
61].
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