Introduction
In NICUs, parental nurse support is crucial in enhancing the well-being and resilience of parents facing the challenges associated with their newborn’s critical care. This support encompasses emotional, informational, and practical dimensions, extending beyond traditional clinical duties to holistically address the needs of families during a neonate’s early and critical stages of life [
1]. Given the multifaceted nature of this support, integrating a structured approach that emphasises collaboration and holistic care becomes essential. This is where the FCC comes into play as a cornerstone of a contemporary approach to neonatal care.
FCC is a healthcare approach that ensures the child’s and family’s needs are prioritised at the centre of care planning and delivery. This approach emphasises collaboration between families and healthcare providers, respecting family preferences, and supporting family involvement in decision-making [
2]. In the NICU setting, where the health and development of the neonate are intricately linked to the family’s emotional and psychological state, FCC is particularly vital. By fostering a supportive environment, FCC helps parents navigate the NICU experience and strengthens their involvement in their infant’s care [
3]. Thus, most health services recognise FCC as essential to maintaining and strengthening family roles in their children’s recovery plan and addressing their needs by providing care [
4‐
7].
Recent research has increasingly underscored the importance of FCC in enhancing the well-being of both parents and infants in NICU settings. For example, a systematic review and meta-analysis by Ding et al. found that FCC interventions significantly improved outcomes such as weight gain, parental satisfaction, knowledge, and skills, and reduced parental anxiety, depression, and stress in parents of preterm infants [
8]. Similarly, Kocakabak et al. highlighted the diversity and inconsistency in outcome measures and time points in studies testing FCC interventions in neonatal care, suggesting the need for standardized outcome sets to better evaluate these interventions [
9]. Furthermore, Dall’Oglio et al. examined FCC practices across Italian NICUs, revealing variability in the implementation of FCC and emphasizing the necessity of involving parents as partners in the care team [
10]. Lastly, a study by He et al. demonstrated that Family Integrated Care (FIC), a form of FCC that involves parents directly in care delivery, can improve clinical outcomes for preterm infants in Chinese NICUs, including increased breastfeeding rates and weight gain [
11]. These studies collectively illustrate the critical role of FCC in shaping parental experiences and improving outcomes for both infants and parents in NICU settings.
Moreover, an integrative review investigating the current knowledge of the FCC model and its application in caring for preterm newborns (PN) in NICUs. The review revealed that FCC promotes the integration of health equipment and family, making parents primary caregivers and enabling earlier hospital discharge. This humanised care approach improved healthcare outcomes and suggested that health managers adapt services to meet the needs of families and PNs [
12].
Additionally, a prospective multicenter cohort study compared the Family Integrated Care (FICare) model with standard neonatal care (SNC) and found that fathers in the FICare model experienced less stress and had higher participation scores. The study concluded that the FICare model, which supports active parental participation, significantly improved paternal mental health and bonding with their newborns. This highlights the beneficial effects of interventions within the overall model of FCC [
13]. This new research offers a solid foundation for comprehending the possible ways in which the FCC can lessen the stress that parents experience in NICUs. They corroborate our study’s justification for looking into the mediation function of FCC in the connection between parental stress and parental nursing support. In light of these findings, our study aims to add to the increasing evidence supporting FCC as a common procedure in NICU settings.
The theoretical foundation for this study is primarily grounded in Peplau’s Interpersonal Relations Theory, which underscores the significance of the nurse-patient relationship [
14,
15]. This theory highlights the therapeutic potential of nurse-parent interactions, which are central to FCC practices. By engaging in compassionate and empathetic communication, nurses create a trusting atmosphere that empowers parents to participate actively in their neonate’s care [
16]. According to Hildegard Peplau’s Interpersonal Relations Theory, such interactions are fostered through deliberate, evidence-based practices emphasising compassion, empathy, and open communication—foundational to therapeutic nursing relationships. Nurse support facilitates FCC by creating an atmosphere of trust and safety where parents feel valued and empowered to take an active role in caring for their neonates [
14]. Social Support Theory further complements the FCC framework by suggesting that nurse-provided support is a crucial buffer against stress, promoting effective coping mechanisms and enhancing psychological resilience among parents [
17]. According to this theory, nurses’ emotional, informational, and practical support NICUs align closely with FCC principles, emphasising collaboration, respect for family preferences, and active family involvement in decision-making processes [
18].
In the NICU setting, parents often experience heightened levels of stress and anxiety due to the critical condition of their newborn and the unfamiliar, high-tech environment of the NICU. Nurses are pivotal in mitigating these stressors through compassionate and empathetic care practices. Emotional support from nurses involves actively listening to parents, acknowledging their emotions, and providing reassurance during challenging moments. This kind of support helps alleviate immediate stress, fostering a sense of trust and partnership between nurses and parents, which is crucial for effective FCC [
19]. Furthermore, nurses provide informational support by educating parents about their infant’s medical condition, treatment plans, and progress. Clear and accurate information empowers parents to make informed decisions and actively participate in their child’s care journey. This support aspect is integral to FCC principles, as it promotes transparency and shared decision-making, ensuring that parents feel knowledgeable and involved in their infant’s healthcare [
20]. Consequently, integrating emotional and informational support within the FCC framework illustrates how Social Support Theory operationalises through nurse-parent interactions, enhancing parental resilience and engagement in NICU care [
17].
While the two constructs, nurse support and FCC, may appear similar, their scope and focus differ. Nurse support encompasses direct actions and interactions that provide parents emotional, informational, and practical assistance [
14,
18]. In contrast, the FCC represents a broader approach to care that integrates these supportive actions into a comprehensive, family-oriented framework [
4]. Empirical studies, such as those conducted by Maleki et al. (2022), highlight the critical roles of nurse support and FCC in enhancing parental experiences in NICUs. Furthermore, nurses who utilise supportive communication offer emotional reassurance and encourage parental involvement, effectively bridging clinical care with the comprehensive family engagement envisioned by FCC practices [
21]. This theoretical perspective is reinforced by research indicating that increased parental satisfaction with nurse support correlates with higher perceptions of FCC implementation, leading to improved psychosocial outcomes for both parents and infants [
22]. Moreover, empirical studies have linked FCC practices with reduced parental anxiety and enhanced competence in caregiving roles, theoretically contributing to the optimal developmental trajectory of hospitalised infants [
23].
In addition to the critical role of FCC in supporting parents within NICU settings, understanding parental stress is paramount. Parental stress within the NICU is understood through theoretical constructs that describe stress as a psychological and physiological response to perceived environmental challenges or threats [
24,
25]. The unique and often unexpected journey of having a newborn in NICU care introduces a host of potential stressors, including the infant’s medical condition, the unfamiliar high-tech environment, and the alteration of parental roles. According to the Transactional Model of Stress and Coping, parental stress in the NICU evolves as parents appraise the situation and interact with their coping resources [
25]. In this challenging environment, the FCC emerges as a pivotal resource, offering essential emotional support and crucial information and facilitating meaningful involvement for parents, all of which help alleviate stress and enhance psychological well-being [
16,
26,
27].
Grounded in Social Support Theory, FCC provides a structured framework that integrates emotional, informational, and practical support for families in the NICU. This approach aligns with the principles of collaboration, respect for family preferences, and active involvement in decision-making processes. Theoretical foundations such as Peplau’s Interpersonal Relations and House’s Social Support Model further bolster the understanding of how nurse behaviours influence psychosocial factors, including parental well-being and the overall NICU experience [
28]. This study aims to bridge empirical evidence with theoretical models by synthesising these constructs, explicitly exploring how nurse support and FCC contribute to alleviating parental stress. This research fills theoretical gaps and lays a foundation for targeted interventions to enhance FCC practices in NICU settings. Thus, this study examines the mediating effect of FCC on the relationship between parental nurse support and parental stress in NICUs, with three hypotheses serving as the basis for this study. (1) Improved parental nurse support is positively associated with the level of FCC experienced by parents in the NICU; (2) Improved FCC is negatively associated with the parental stress experienced by parents in the NICU; and (3) FCC will mediate the relationship between parental nurse support and parental stress.
Discussion
This study investigated the complex relationship between nurse support, FCC, and parental stress within NICUs, providing significant insights into the intricate dynamics between parental nurse support, FCC, and parental stress in NICUs. The findings reveal that increased parental nurse support is associated with higher levels of FCC and reduced parental stress. Moreover, the FCC partially mediates the relationship between parental nurse support and parental stress, underscoring the critical role of the FCC in mitigating stress among parents in NICUs. Our results strongly supported all three hypotheses.
As for hypothesis 1, the correlation between the NPST and the FCCS-NICU was significantly positive, indicating that higher nurse support is linked with greater perceptions of FCC. Additionally, the direct effect of NPST on FCCS-NICU was significant, with a substantial effect size and a confidence interval that did not straddle zero. These findings suggest that parental support from nurses directly enhances the level of FCC perceived by parents in NICUs. These results could be explained by the fact that when nurses actively support and engage with parents, it fosters a collaborative environment where parents feel more involved in their child’s care. This increased involvement and collaboration are key elements of FCC, enhancing parents’ overall perception of the care provided.
The positive correlation between NPST scores and FCC practices highlights a crucial link in the NICU environment. Nurse support, recognised as a keystone of quality neonatal care, is pivotal in enhancing FCC. Nurses’ supportive interactions contribute significantly to FCC implementation and effectiveness, aligning with literature emphasising their integral role in adopting FCC principles [
42,
43] improving neonatal outcomes and enhancing parental satisfaction [
44].
The correlation between FCCS-NICU and the Parental Stressor Scale (PSS): NICU was significantly negative, indicating that higher perceptions of FCC are associated with lower parental stress as per our second hypothesis. The direct effect of FCCS-NICU on PSS: NICU was also significantly negative. These results underscore the importance of FCC in reducing parental stress in NICU settings, which could be attributed to the emphasis FCC places on including parents in the care process, providing them with more information, involvement, and control over their infant’s care. This sense of empowerment and active participation can alleviate feelings of helplessness and anxiety, thereby reducing overall stress levels among parents.
The findings regarding the negative correlation between nurse support and parental stress in these studies are consistent with those of previous studies. For instance, several studies, such asAlbayrak & Büyükgönenç, (2022) demonstrated the crucial role of nurse support in enhancing FCC practices and reducing parental stress in NICUs. Furthermore, identifying the strong negative correlation between ‘Parental Esteem Support’ and the ‘Sights and Sounds’ stressor opens new theoretical avenues [
45] that specific components of nurse support may have distinct impacts on various stressors in the NICU environment. This aspect has not been extensively explored in previous theoretical models and could lead to refining existing theories or developing new models that more accurately capture the complexities of parent-nurse interactions and their effects in the NICU setting.
The direct effect of NPST on PSS: NICU was significantly negative, indicating that increased nurse support is associated with reduced parental stress, supporting hypothesis 3. Furthermore, the indirect effect of NPST on PSS through FCCS-NICU was positive, indicating partial mediation, suggesting that while nurse support directly reduces parental stress, FCC also plays a crucial role in this relationship by partially mediating the effect of nurse support on stress reduction. Overall, the total effect of NPST on PSS: NICU was negative, confirming the strong negative relationship between nurse support and parental stress when considering both direct and indirect paths. These findings highlight nurse support and FCC’s critical role in alleviating parental stress in NICU settings. This can be explained by the comprehensive approach of FCC, where the emotional, informational, and practical support nurses provide helps parents feel more competent and less overwhelmed. Additionally, the FCC’s focus on establishing trusting relationships between parents and healthcare providers can further reduce parental stress by creating a supportive and reassuring environment.
This connection has been less explicitly documented in earlier research. Our study provides a more comprehensive understanding of the impact of nurse support on parental experiences in NICUs and the interplay between FCC, nurse support, and parental stress in neonatal care. By establishing FCC as a mediator, our research supports and extends the theoretical framework that views FCC not just as a care practice but as an active agent in alleviating parental stress. This aligns with the tenets of FCC theory, that care practices focused on the family can significantly improve health outcomes and satisfaction [
4,
46]. Delving deeper into the role of the FCC as a mediator, our study reveals that the application of FCC practices serves as a conduit through which nurse support translates into reduced parental stress in NICU settings. This mediating role of FCC aligns with the growing body of evidence emphasising the stress-buffering effect of FCC in neonatal care [
47,
48]. These studies have consistently shown that when parents perceive a high level of FCC, including aspects such as dignity, respect, and information sharing, their stress levels decrease.
Limitations and implications for Future Research
Some limitations were identified in the study, one being the study’s cross-sectional design. While this approach offers a snapshot of the relationships between variables at a specific time, it does not allow for assessing causality or how these relationships may evolve. This limitation is particularly relevant in the context of NICUs, where the dynamics of nurse support, FCC, and parental stress could change significantly as the neonatal and family situations evolve. Additionally, our study’s sample size and demographic scope were limited to parents from Mansoura City hospitals, which constrains the generalizability of our findings. While the sample size was adequate to establish statistical significance, a more extensive and diverse sample would provide a more robust and generalised understanding of the studied relationships. The geographical limitation to a single city means that our findings may not fully represent the experiences of parents and nurses in different cultural, socioeconomic, or geographical settings.
Future studies should consider addressing these limitations. Longitudinal studies, for instance, would be precious in understanding how nurse support, FCC, and parental stress. Furthermore, future research could also benefit from exploring additional variables that might influence the relationship between nurse support, FCC, and parental stress, such as the severity of the neonate’s condition, the duration of the NICU stay, or the existence of prior traumatic experiences could significantly impact these dynamics. Investigating these variables would contribute to a more comprehensive understanding of the factors that affect parental experiences in NICUs, thereby informing more tailored and effective interventions. Additionally, expanding the research to include diverse geographical locations and a broader cultural and socioeconomic context would enhance the generalizability and applicability of the findings, ultimately contributing to the global body of knowledge on family-centred neonatal care.
Implication for nursing practice
The findings from our study highlight the crucial role of FCC in nursing practice within NICUs, emphasising the need for FCC-oriented training for nurses and policy integration. Training programs focused on FCC principles can equip nurses with essential skills to effectively engage with families, fostering an environment supporting neonates and their families, which is vital in the high-stress NICU setting. This approach will improve care quality and enhance family experiences during critical periods. At a policy level, these findings suggest developing guidelines prioritising FCC in neonatal care, advocating for policies that mandate regular FCC training, establishing nurse-family interaction guidelines, and promoting family involvement in neonatal care. Such policy implementations could lead to better infant developmental outcomes, shorter hospital stays, and increased parental satisfaction.
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