Introduction
The World Health Organization (WHO) declared the COVID-19 viral outbreak a Public Health Emergency of International Concern (PHEIC) on January 31, 2020. COVID-19 is an acute respiratory disease related to the coronavirus. Patients with more severe infections often succumb to renal failure and acute respiratory failure [
1,
2]. As of September 18, 2022, WHO reported 609 million confirmed global cases of COVID-19, including 6.5 million deaths in 216 countries [
3]. With the increasing number of suspected cases and fatalities, this unpredictable epidemic caused public panic and mental distress at that time [
4]. To effectively cope with the COVID-19 outbreak, China’s government implemented rapid and comprehensive public health emergency interventions. Consequently, a large number of healthcare professionals (physicians, nurses, and other healthcare personnel) were urgently recalled for medical rescue support. This entire effort was called “Counter-Marching” and those who supported it were named “the Counter-Marching people”, among whom nurses played a primary role in patient care while directly facing death from COVID-19 patients [
5,
6].
During the pandemic, nurses are not only responsible for disseminating policies and providing health education to promote public health but also for delivering high-quality hospice care to severely ill patients. Consequently, healthcare professionals – particularly nurses who have a greater frequency of contact with death [
7] – play an essential role in treating patients during outbreaks of infectious diseases and are at the forefront of all efforts to prevent pandemics [
8]. Studies on nurses’ experience with dying patients have been conducted in many countries [
9‐
15], revealing that those who provided end-of-life care experienced some positive personal and professional growth [
16]. Nevertheless, most nurses find it emotionally challenging to cope with death and dying. The survey showed that 96% of professional healthcare providers would feel at least one type of sadness after a patient’s passing [
17]. If these sorrowful emotions remain unresolved, it can lead to job burnout or compassion fatigue among nurses as well as reduce their job satisfaction; this could ultimately affect the quality of end-of-life care given to patients - something which should be closely monitored by nursing researchers and managers.
Though nurses may encounter patient deaths many times throughout their nursing career, during this deadly COVID-19 pandemic, their encounters with dying patients have increased exponentially in a very short period. Overwhelming emotional and psychological distress can emerge in nurses when working with dying patients and repeated exposure to death [
18,
19], such as anxiety, distress, and frustration. These negative emotions are one of the stressors that bring mental and psychological problems to clinical nurses. Nurses must be qualified to provide expert care for those at the end of life, including their family members [
20], while also maintaining their own well-being [
21‐
23].
Healthcare professionals, especially nurses, are an essential asset for any country. Their mental health and emotional well-being are not only important for the safe and continued treatment of patients but also for containing potential disease outbreaks. Therefore, it is imperative to investigate the entire experience of nurses facing death during the COVID-19 pandemic. Qualitative studies provide a more in-depth understanding of different situations such as the psychological state of nurses during COVID-19 by collecting data based on participants’ real views and experiences. While numerous cross-sectional surveys have provided us with clinical evidence regarding nurses dealing with patient deaths [
9,
15,
24], there has been little qualitative research conducted on this topic during the pandemic; thus, further qualitative research is necessary for this field. This qualitative study seeks to explore Chinese nurses’ first-hand accounts of their experiences with COVID-19 patient death. The findings will form a basis from which meaningful and effective interventions can be developed to prepare healthcare workers for caring for infectious disease patients who pass away.
Discussion
The study showed that the death of COVID-19 patients brought great psychological shock to the nursing staff, who needed psychological adjustment and adaptation. Personal regulation, family and social support, social responsibility, and professional values could enhance their transformation from negative emotions. The demand for relevant knowledge and skills such as dealing with the deaths of emerging infected persons was a new challenge for them.
This study shows that one of the most significant challenges nurses face is the psychological impact of patient death. Previous studies have demonstrated that when nurses are in close contact with patients suffering from emerging infectious disease, they can suffer from pain, loneliness, anxiety, fear, fatigue, sleep disorders, and other physical and mental health issues [
31‐
33]. The results of this study revealed that most nurses still experienced considerable tension, fear, and anxiety after their patients passed away, which is consistent with the previous study. A cross-sectional report in 2020 on China found that nearly 70% and 50% of nurses experienced anxiety and despair, respectively, while caring for COVID-19 patients [
34]. Kim et al. reported in 2018 that 22.2% of Korean nurses had posttraumatic stress disorder due to their care for MERS-CoV patients during the outbreak period. It is worth noting that although dealing with infectious diseases can bring additional pressure, new emerging infections often lack clear therapeutic drugs, so nurses not only have to pay attention to the needs and physical changes of the patient at all times but also bear a great sense of helplessness and loss when severe patients die without effective drugs. This feeling of helplessness may be different from the experience of death among ordinary patients [
5,
35], accompanied by this powerlessness is worry about whether the nurses themselves will soon be infected and fear of death. Therefore, the responsibility of nurses as healthcare providers, in contrast to the need for safety as an individual, has increased their stress. In this study, a nurse (participant 2) mentioned that “our capacity is very limited and I am more worried about myself getting infected during caring for the died patient”.
Research has found that, in contrast to the past, during the pandemic prevention and control period, front-line nurses have focused on individual self-psychological adaptation and self-regulation for their entire psychological adjustment process. Although they had received unified psychological training and guidance at the beginning stage, it was short-lived and lacked relevant interventions from professionals. At the beginning of 2020, large numbers of front-line nurses were called up by governments to support Wuhan’s medical system, which was close to collapse due to massive population infection [
36,
37]. As a result, they left their homes and families and were arranged for centralized accommodation with isolation management policies [
28]. These factors all caused front-line nurses rarely have chances or time to seek face-to-face psychological support from family members, friends, or professional personnel. They often resorted firstly to physical catharsis such as crying and deep breathing; then looked for external spiritual supports such as watching positive media reports, video calls with family members, reading professional books, etc., but what they desired most was an authoritative platform with experts providing them full course one-on-one psychological consultation and help. Therefore, providing sufficient psychological support to nurses who have experienced patient death during the outbreak of an epidemic or pandemic is crucial for reducing their psychological trauma. It needs to be emphasized that such psychological damage may not be short-term and can likely affect the physical and mental health of nurses for a long period of time. A study on the long-term effects of SARS patients’ care reported that healthcare providers felt high levels of Post-traumatic stress disorder, even 13–26 months later [
38]. Therefore, spiritual aid should focus on all stages of nurses’ mental condition development; Eftekhar et al.‘s recent study report on medical personnel working experience during the COVID-19 pandemic also showed that individual-centered interventions and effective maintenance should be implemented at each stage [
39], which is consistent with the results of this study. On the other hand, managers should encourage nurses to vent their negative emotions when patients die, while following up a complete system of spiritual aid to meet the demands for psychological support from isolated nurses.
This study’s results also showed that nurses experienced growth in self-reflection, emotional stability, sense of social responsibility, and professional honor after caring for COVID-19 dying patients’ death. Both positive and negative emotions were present, which is consistent with the findings from multiple studies conducted in recent years [
6,
39,
40]. It is widely accepted that psychological adaptation and social support play a mediating role in the whole process of systemic recovery under disease outbreak pressure [
41]. In this study, nurses adopted self-reflection as well as avoidance of stress caused by death while strengthening their sense of social responsibility, enhancing nursing profession’s value, and maintaining hope to defend against and regulate psychological pressure. The results indicated that these coping measures could alleviate pressure and promote mental health for nurses during an epidemic or pandemic disaster. This was also supported by SARS ward nurses using various methods to cope with stress [
42,
43]. Additionally, other results showed altruism, collectivism as well as solidarity spirit could better regulate individuals’ stress levels [
44], which was also confirmed by this research result. Generally speaking, the nurse can adjust their cognitive rationality to adapt to the epidemic situation which may be related to healthcare professionals having medical knowledge as well as a more rational and positive attitude [
6]. There are some ways that could be adopted to effectively manage the psychological pressures generated during an epidemic outbreak period for nurses; for example, nurses could continuously adjust their cognitive evaluation to promote balanced self-psychological development; seek collective support; keep an optimistic mentality to adapt to internal or external environment changes thus reducing physical or mental harm caused by pressures.
The Counter-marching Nurses were called up from all over the country and from various nursing specialties, with many of them not being specialist nurses but coming from general wards. They reported that they had not received sufficient knowledge preparation or skill training to deal with this emerging infectious disease of the respiratory system, especially how to care for the dying COVID-19 patients under the stressful isolated environment. It is also worth noting that previous evidence has highlighted a lack of nurse education on death [
45‐
47]. In this study, most nurses need training on both humanistic care and emotional support for dead persons and their families as well as skills training on corpse preparation. Corpse preparation work is an extension of patient care for deceased patients which shows respect to patient dignity [
48], so it is essential for managers to consider strengthening relevant training and health strategies on nursing death education. Additionally, team collaboration should be taken into account, such as arranging different levels, educational backgrounds and specialties within one nursing team. This would guarantee that nurses could better cope with sudden situations during an epidemic or pandemic period, increasing nurse’s adaptability and enhancing their professional skills through the collaborated team work; just like what one participant said: “It was fortunate that there were experienced nurses in our shift, they knew how to prepare corpses in the infectious disease ward or else I wouldn’t know what to do.”
Limitations and Reflection
This study employed a qualitative research method to gain insight into the real experiences and emotions of Chinese Counter-marching nurses staff confronting the death of COVID-19 patients during the COVID-19 pandemic in Wuhan. It can provide valuable information for nursing managers and nurses themselves to understand the appropriate knowledge in order to formulate psychological intervention plans and training policies.
However, this study also has certain limitations. One of the major limiting factors is that participants did not have face-to-face interviews with researchers, and researchers could only observe patients’ body language through video to help understand participants’ semantics and true thoughts by magnifying facial expressions. Because most of the participants were interviewed at home, 2 nurses as mothers had to interrupt or pause in order to deal with children’s matters during the visit. Another drawback is that this study mainly applies to Chinese Counter-marching nurses in China cannot be applied to other countries with different cultures; it is suggested that similar studies be carried out in various nations and the outcomes be contrasted.
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